Crowne Plaza London - Heathrow
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in West Drayton

Crowne Plaza London - Heathrow

Health Protected
Stockley Rd, West Drayton, UB7 9NA, United Kingdom
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Crowne Plaza Heathrow is perfectly located for both business and leisure guests in London. The hotel has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at the Crowne Plaza Heathrow. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating. The hotel offers various recreational opportunities. Convenience and comfort makes Crowne Plaza Heathrow the perfect choice for your stay in London.Show More
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hotel overview picture
4/5Very Good
·Cleanliness: 4.0
All 27 Reviews
Amenities
Indoor Swimming PoolFitness RoomParkingAirport Pick-up ServiceBarTennis CourtRestaurantCaféMeeting Room24-Hour Front Desk
All Amenities
Surroundings
Metro: Heathrow Terminal 2 & 3
(3.9km)
Metro: Heathrow Terminal 5
(7.5km)
Airport: London Heathrow Airport
(4.1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Room
12

Standard Room

Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
Satellite Channels
24-Hour Hot Water
In-room Wi-Fi
Room Details
Check Availability
Deluxe Room
12

Deluxe Room

Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
Satellite Channels
24-Hour Hot Water
In-room Wi-Fi
Room Details
Check Availability
Double Room with Sofa Bed
6

Double Room with Sofa Bed

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
Satellite Channels
24-Hour Hot Water
In-room Wi-Fi
Room Details
Check Availability
Wheelchair Accessible Room
5

Wheelchair Accessible Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
Satellite Channels
24-Hour Hot Water
In-room Wi-Fi
Room Details
Check Availability
Premium King Room with Lounge Access
5

Premium King Room with Lounge Access

1 King bed
Free Wi-Fi
Non-smoking
Daily Housekeeping
Satellite Channels
24-Hour Hot Water
In-room Wi-Fi
Room Details
Check Availability
1 Double Bed Standard with Lounge Access
5

1 Double Bed Standard with Lounge Access

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Minibar
TV
Room Details
Check Availability
Standard Room with Double Bed
6

Standard Room with Double Bed

1 Double bed
Free Wi-Fi
Non-smoking
Daily Housekeeping
Satellite Channels
24-Hour Hot Water
In-room Wi-Fi
Room Details
Check Availability
Standard Room, 2 Double Beds, Accessible
4

Standard Room, 2 Double Beds, Accessible

2 Double bed
Free Wi-Fi
Non-smoking
Daily Housekeeping
Satellite Channels
24-Hour Hot Water
In-room Wi-Fi
Room Details
Check Availability
Two Double Room
8

Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Daily Housekeeping
Satellite Channels
24-Hour Hot Water
In-room Wi-Fi
Room Details
Check Availability
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Guest Reviews(27)

4/5
Very Good
Verified Reviews
  • Cleanliness4
  • Amenities4
  • Location4
  • Service4
Guest User
January 30, 2024
Booked one night before and after our flight to the Maldives, staff went above and beyond to help us celebrate a birthday and take care of any needs we had. Clean rooms and wonderful service, adjoining suite and standard room to sleep 5 with a lounge is amazing for families with so much room. Beds were SO comfortable! We will be back!
Guest User
September 14, 2023
Excellent service from check in to check out. Upgraded to canapés and service from Mihaela fantastic, would definitely stay again, on route home to Australia. Room very comfortable, clean, towels soft, shower and products 10/10. Ease from terminal 4 from walk way a bonus.
Guest User
July 22, 2023
If you are an IHG member be aware you won't get the IHG welcome and have to challenge for your point!! Email after email as no one will call you back. Told via email by Crowne Plaza 'customer services' to contact IHG direct to resolve!! Not happy as it was due to their incompetence when checking me in!!
Guest User
June 29, 2023
Worst hotel stay of my very well travelled 44 years. Sleep in the hallway at Heathrow first. Sleep on a bench at the park. Heck, sleep on the plane. At least you won’t feel like you are in genuine danger. My experience so far: 1. False fire alarm at 1 am. People running screaming through the halls. Staff going door to door to wake people up. We met a fireman from the USA on our way out who told us that with no smoke and no fire anywhere it was obviously a false alarm. Two minutes later other guests confirmed this. 2. Within 2 minutes of our arrival, I went to use our restroom and the deadbolt - which I did not touch- managed to latch the bathroom door and catch. The bolt then broke - it just spun and spun but would not release. Luckily I had my phone. Less luckily there was no service in the bathroom and their Wi-Fi wasn’t working properly, so I had no way to call anyone for help. Luckily I was traveling with my husband, who tried to call the front desk. They didn’t answer. He had to go down to the lobby to get maintenance while I was literally trapped for about half an hour. What if I were a single traveler? What if it was the middle of the night? Good, what if it were during the false fire alarm when everyone was running around literally screaming and I couldn’t get out of the damn bathroom? 3. When I complained about literally spending half hour trapped in their bathroom, the manager offered me drink coupons. When I explained that a. I paid for club level so I already got free drinks and b. I do t drink, she explained that I could use them for a soda. 4. I spent a lot of time in that bathroom. I got to see how dirty it was. At least two **********s and some dirt film in the bathtub. 5. Some rooms - top category, top price - look out into a hallway. 6. We requested twin beds for our two teenagers. They gave them a king. Easy fix, but said children for a view outside while we got the hallway view, then had to call service to separate the beds after a long day of traveling. There’s more, but it’s after 1 am and I have a 10 hour flight with a sick child in the morning. Excuse any typos, I’m exhausted and typing on my phone.
Guest User
April 16, 2023
Close proximity to London Heathrow Airport. Very nice, full service hotel with a restaurant that has good food variety. The rooms are very well designed, spacious, clean, and comfortable. The hotel is quite new, and the structure is divided into a Crowne Plaza and a Holiday Inn.
Guest User
April 9, 2023
I always stay at Crowne chain, and recently often choose T4 because of attentive & friendly staff at the breakfast venue and lounge in comparison with the same chain nearby. Especially at lounge they often speak/ask me wanting something to drink and then drinking much more than usual.
Guest User
April 7, 2023
Excellent service and great facilities. Good understanding and procedures for food allergies and intolerance. Lovelly menu and good choice. Nice clean and well presented rooms. Good location for Gatwick.
Guest User
February 27, 2023
Sandra in the restaurant was great - very friendly and helpful. Large airport hotel but her service was exceptional. Hans from Mauritius in the bar was very good too! Great hotel so convenient for terminal 4
Guest User
February 27, 2023
I stayed at CROWNE PLAZA HOTEL in October last year 2022, and I met your employee who was so kind and beautiful smiling at the hotel restaurant. Her name is MS.ADRIANA~!! She was so kind, pretty, and kind that I wanted to express my gratitude. I think she is the best employee in your hotel. Please encourage ADRIANA a lot! What a great employee! It was very nice to see that she was active and friendly to all her customers and has a pleasant time with her colleagues^^ But I'm so sorry to write this very late. I'm sending you another review because I can't write it until 90 days later. Happy New Year 🌟🌟

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Breakfast
TypeWestern
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1973
  • Renovated: 2010
  • Number of Rooms: 465
Crowne Plaza Heathrow is perfectly located for both business and leisure guests in London. The hotel has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at the Crowne Plaza Heathrow. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating. The hotel offers various recreational opportunities. Convenience and comfort makes Crowne Plaza Heathrow the perfect choice for your stay in London.

Services & Amenities

Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Crowne Plaza London - Heathrow?

Prices at Crowne Plaza London - Heathrow are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Crowne Plaza London - Heathrow?

The closest airport is London Heathrow Airport. It is 4.1km from the hotel and approximately a 10minutes journey by taxi.

What are the check-in and check-out times at Crowne Plaza London - Heathrow?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Crowne Plaza London - Heathrow provide airport transfer services?

Yes, Crowne Plaza London - Heathrow provides airport transfer services.

What amenities and services does Crowne Plaza London - Heathrow have?

Crowne Plaza London - Heathrow has the following amenities and services: Pets allowed (additional fee), Indoor Swimming Pool, Fitness Room.

Does Crowne Plaza London - Heathrow have a swimming pool?

Yes, Crowne Plaza London - Heathrow has a pool. Pool type: Indoor Swimming Pool.

Does Crowne Plaza London - Heathrow have fitness amenities?

Yes, Crowne Plaza London - Heathrow has fitness amenities.

Does Crowne Plaza London - Heathrow provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Crowne Plaza London - Heathrow have non-smoking rooms?

Yes, Crowne Plaza London - Heathrow has non-smoking rooms. Please view the hotel listing for details.

Does Crowne Plaza London - Heathrow provide breakfast?

Yes, Crowne Plaza London - Heathrow provides breakfast.

About This Property

Nearest AirportLondon Heathrow Airport
Distance to Airport4.38KM
Nearest Train StationHeathrow Central Railway Station
Distance to Train Station4.08KM
Nearest Metro StationHeathrow Terminal 2 & 3
Distance to Metro Station3.93KM
Hotel Star Rating4