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Grand Naniloa Hotel, a Doubletree by Hilton

93 Banyan Drive, Hilo, HI 96720, Hawaii, United StatesShow on map
Opened: 2000 Situated on Hilo Bay, this Big Island hotel is 30 miles from Hawaii Volcanoes National Park. All rooms have free internet access. A free continental breakfast is offered daily. Guest rooms at Hilo Naniloa Hotel offer garden, ocean or harbor views. Each room comes equipped with a flat-screen TV and bathrooms are finished with German limestone. The Hilo Naniloa Hotel features an outdoor swimming pool .The hotel reception is open 24 hours and run by a multilingual staff. A 9-hole golf course is located on site. A free round of golf is offered daily for all registered guests. The Hilo International Airport and Hilo town centre are 2 miles from the Hilo Naniloa Hotel. The hotel is less than 1 mile from Coconut Island Park.Show More

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  • Cleanliness3.3
  • Amenities3.2
  • Location3.2
  • Service3.1

3.3/5

87% Recommended
  • Cleanliness3.3
  • Amenities3.2
  • Location3.2
  • Service3.1

3.3/5

87% Recommended
  • 5.6km
8 places of interest within 1000m, 2.6km from downtown
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Wi-Fi in designated areas
Restaurant
Café
Bar
Non-smoking floor
Show All Amenities
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Two Queen Room
Mountain view
4 adults
2 queen beds
25m²
Photos and Amenities
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King Room
Mountain view
2 adults
1 king bed
25m²
Photos and Amenities
room overview picture
Two Queen Room with Ocean View
4 adults
2 queen beds
27m²
Photos and Amenities
room overview picture
King Room with Ocean View
2 adults
1 king bed
28m²
Photos and Amenities
room overview picture
Accessible Queen Room with Roll In Shower Ocean Front
2 adults
1 queen bed
31-34m²
Photos and Amenities
room overview picture
Ocean Front Two Queen Room
View
4 adults
2 queen beds
34m²
Photos and Amenities
room overview picture
King Room with Lanai and Oceanfront
2 adults
1 king bed
34m²
Photos and Amenities
room overview picture
Accessible King Room with Shower
2 adults
1 king bed
Photos and Amenities
room overview picture
Accessible Queen Room with Tub Ocean Front
2 adults
1 queen bed
34m²
Photos and Amenities
room overview picture
Corner Ocean Front King Room(Balcony)
2 adults
1 king bed
31m²
Photos and Amenities
room overview picture
Two Queen Room with Ocean View(Lanai)
View
2 adults
2 queen beds
34m²
Photos and Amenities
room overview picture
King Room with Bay View
View
2 adults
1 double bed
25m²
Photos and Amenities
room overview picture
Two Queen Room with Bay View
View
2 adults
2 queen beds
25m²
Photos and Amenities
room overview picture
Accessible King Room with Tub Ocean Front
2 adults
1 king bed
34m²
Photos and Amenities
room overview picture
King Room with Ocean View(Lanai)
2 adults
1 queen bed
34m²
Photos and Amenities
room overview picture
Two Queen Room Ocean Front with Balcony
2 adults
2 queen beds
34m²
Photos and Amenities
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One Bedroom King Suite With Soaker Tub
2 adults
1 king bed
51-60m²
Photos and Amenities
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Junior Ocean Front King Suite
2 adults
1 king bed
69m²
Photos and Amenities

Reviews(81 verified guest reviews)

  • profile picture

    FENG

    China

    • Two Queen Room with Ocean View(Lanai)
    • Stayed in January 2020
    • Families
    • 6 Reviews
    4.5/ 5
    Excellent

    Great experience, the environment is very good, it is the best resort I have ever stayed in, there is an introduction in Chinese, an Italian restaurant to eat, the taste is not suitable for Chinese, and the consumption is more expensive! If only there is a restaurant suitable for Chinese people!

    Translation provided by Google
    Posted 3 February 2020
    Helpful
    profile picture

    XIAOXUN

    China

    • Two Queen Room with Ocean View
    • Stayed in January 2020
    • Families
    • 9 Reviews
    4.7/ 5
    Outstanding

    The hotel is fully equipped and can be used without time. Long check-in time, packed parking and other charges, valet parking is available. The rooms all have sea views, you can see the volcano from a distance, but you cannot watch the sunrise.

    Translation provided by Google
    Posted 14 January 2020
    Helpful
    profile picture

    Guest User

    China

    • Two Queen Room with Ocean View(Lanai)
    • Stayed in December 2019
    • Friends
    • 8 Reviews
    5/ 5
    Perfect

    The rooms are clean and comfortable, the hotel is near the sea, it is more comfortable, there are more restaurants around, the breakfast is limited, and the price is low

    Translation provided by Google
    Posted 29 December 2019
    Helpful (1)
    profile picture

    老爷就是我

    China

    • King Room
    • Stayed in March 2020
    • Business travelers
    • 45 Reviews
    4/ 5
    Very Good

    I ordered it for others, it is said to be good, the rooms are relatively clean, and the breakfast is also good, except that it is expensive, it is a chain hotel after all, the standard is there

    Translation provided by Google
    Posted 5 May 2020
      Helpful
      profile picture

      小何姐姐Helen

      China

      • Two Queen Room with Ocean View(Lanai)
      • Stayed in January 2020
      • Families
      • 13 Reviews
      4.2/ 5
      Very Good

      The location of the hotel is very good, but it may be later to check in at 4 or 5 pm. We arrived at 2 pm, and the star view was 4:30. Since the star view is very cold, I told the front desk if I could give any room. It ’s okay. We need to change our clothes. The front desk says that we can go to the bathroom .... It ’s not possible to negotiate. It ’s best to change the clothes in the bathroom. Luggage storage. Of course, there is a room at 11pm. The room was a bit more comfortable.

      Translation provided by Google
      Posted 8 February 2020
        Helpful
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      Hotel Policy

      Check-in and Check-out
      Check-in from 16:00 to 23:00Check-out before 11:00
      Children and Extra Beds
      Children are welcome at this hotel. Additional fees may be charged when a child stays at the hotel with parents or guardians, please confirm with the hotel.

      Need to Know

      Check-in and Check-out Times
      Check-in: from 16:00 to 23:00. Check-out: before 11:00. Please ensure you check in within the designated times.
      Important City Info
      Guests should provide the credit card when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there's no extra spending or damage to the room when checking out. Some hotels and room types have special policies, please refer to the hotel.

      Hotel Description

      • Opened: 2000
      • Renovated: 2016
      • Number of Rooms: 325
      Situated on Hilo Bay, this Big Island hotel is 30 miles from Hawaii Volcanoes National Park. All rooms have free internet access. A free continental breakfast is offered daily. Guest rooms at Hilo Naniloa Hotel offer garden, ocean or harbor views. Each room comes equipped with a flat-screen TV and bathrooms are finished with German limestone. The Hilo Naniloa Hotel features an outdoor swimming pool .The hotel reception is open 24 hours and run by a multilingual staff. A 9-hole golf course is located on site. A free round of golf is offered daily for all registered guests. The Hilo International Airport and Hilo town centre are 2 miles from the Hilo Naniloa Hotel. The hotel is less than 1 mile from Coconut Island Park.

      Services & Amenities

      • Restaurant
      • Gym
      • Outdoor swimming pool
      • Conference hall
      Transportation Services
      • Car rental
      • Bicycle rental
      Activities
      • Outdoor swimming pool
      • Pool with view
      • Private beach
      • Beach towels
      • Beach
      • Water sports
      • Hiking
      • Golf course
      • Snorkeling
      • Fishing
      • Nightclub
      • Diving
      Health & Wellness
      • Gym
      Front Desk Services
      • Bellhops
      • Luggage storage
      • Front desk safe
      • Valet parking(Additional fee)
      • Duty manager (24 hours)
      • Taxi booking
      • Concierge service
      • Attraction ticket service
      • Wake-up call
      • Credit cards accepted
      • Express check-in/check-out
      • Front desk (24 hours)
      • Door attendant
      • Pay once for all purchases at check-out
      • Private check-in/check-out
      Cleaning Services
      • Laundry room
      • Cleaning equipment
      • Ironing service
      • Room cleaned: per stay
      • Towels replaced: per stay
      • Toothbrush set replaced: per stay
      • Bedsheets changed: per stay
      • Tumble dryer
      • Laundry service
      • Laundry service (off-site)
      Food & Drink
      • Restaurant
      • Café
      • Room service
      • Children's meals
      • Bar
      Other
      • Multilingual staff
      • Wedding service
      • Dry cleaning
      • Cleaning supplies
      Public Area
      • Vending machine
      • Wi-Fi in designated areasFree
      • Vending machine (drinks)
      • Mini shopping mall
      • Lobby seating area
      • Gift shop
      • Garden
      • Picnic area
      Business Services
      • Conference hall(Additional fee)
      • Business center
      • Multimedia system
      • Fax/copying service(Additional fee)
      • Multi-function room
      General
      • Heating
      • Elevator
      • Executive lounge
      • Lobby bar
      • Audio system & speakers
      • Designated smoking area
      • ATM
      • Accessible rooms
      • Newspaper in lobby
      • Non-smoking public areas
      • All rooms non-smoking
      • Non-smoking floor
      • CCTV in public areas
      • Fire extinguisher
      • Smoke alarm
      Kid's Facilities
      • Toys for Children

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