Verified traveler
February 12, 2024
Beware if you have mobility issues - large hotel that is very spread out , walking from reception to the bedroom took ages although there are lifts to help. Intitially given a room that was boling and couldn't open window, also bathroom absolutely stank . I trekked back to reception complained and was immediately given a nicer room. Entrance was being cleaned as we arrived and bedrooms still being made up at 4pm, but the carpets on the stairs and in the lift were very dirty, and there was a lot of litter outside . Main restaurant shut on Sunday but there is another smaller one that was ok , although the place was very full and staff were rushed off their feet . Swimming pool ok but lots of children made swimming difficult . Sauna also full, and steam room not operating. All the staff were very friendly though and clearly wanted to please.