18-35 Wakakusa-cho, Higashi Ward, Hiroshima City, Hiroshima Prefecture, 732-0053, JapanView hotel details
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Guest Reviews of Hiroshima Ekimae Universal Hotel
8.2/10
Very good
527 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities7.7
Service8.3
Cleanliness8.1
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All reviews(527)
Positive reviews(480)
Reviews with photos/video(155)
Great value for money(125)
Tasty dinner(76)
Convenient location(75)
Relaxing hot springs(56)
Small room size(18)
Perfect for business trips(13)
Close to train station(11)
Stayed multiple times(7)
Negative reviews(47)
Garnet_Elm
Standard Single Room-Smoking
Stayed in Dec 2025
Solo traveler
3 review
9.0/10
Great
Posted on Jan 14, 2026
The hotel serves free, decent dinner and breakfast. The 'onsen' on the top floor is a great plus as well!
Guest User
Standard Twin Room-Non-Smoking
Stayed in Nov 2025
Family
3 review
9.0/10
Great
Posted on Dec 25, 2025
The hotel is easily accessible by foot and surprisingly a big hotel with escalators (easy for travellers with luggage) and a big hotel lobby (considering that it is a business hotel in Japan). Stayed as a family of 3 (with a child). The room was fine with 2 beds but no space for big luggage. We actually paid extra at the Front Desk for my child to stay together but was disappointed that it does not come with an extra bathroom towel nor room slippers. I asked for 1 more pillow and was rejected too. But one of the male staff at the Front Desk was extremely helpful which was a bonus. He gave a suggestion in passing me 2 blankets which I can stack them and use as a pillow. We liked the view from our room too. We are able to see the the busy train tracks with Shinkansen and cargo trains. The stay comes with breakfast and dinner too. Overall, it was a great stay. Thank you.
Guest User
Standard Single Room-Non-Smoking
Stayed in Nov 2025
Solo traveler
25 review
9.5/10
Amazing
Posted on Dec 4, 2025
The hotel is very new, just a 5-minute walk from Hiroshima Station. The room has a sofa, and both breakfast and dinner were good. I'm very satisfied.
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Guest User
Standard Single Room-Non-Smoking
Stayed in Sep 2025
Solo traveler
1 review
8.5/10
Very good
Posted on Dec 1, 2025
Good location with affordable prices and best facilities. Good breakfast too.Highly recommended
Anonymous User
Standard Twin Room-Smoking
Stayed in Aug 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Sep 5, 2025
As a railway enthusiast, the hotel offering rooms with a view of the Sanyo Shinkansen was a huge plus! (And surprisingly, I wasn't disturbed by any noise while sleeping).
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Guest User
Standard Single Room-Smoking
Stayed in Jan 2026
Solo traveler
17 review
8.5/10
Very good
Posted on Feb 13, 2026
A no thrill hotel. Serve the purpose. Offers both free breakfast and dinner but neither were appealing. It maybe better just focus on a good breakfast then it would be more memorable. On a whole cheap and cheerful hotel with daily cleaning.
Guest User
Standard Single Room-Non-Smoking
Stayed in Jul 2025
Other
6 review
8.0/10
Very good
Posted on Aug 19, 2025
The hotel's decor felt quite dated, which made many of the facilities seem a bit odd. Dinner was not good at all – I'd say it's best to skip it. Breakfast, however, was decent enough. Oh, and the juice was surprisingly good!
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Guest User
Standard Single Room-Non-Smoking
Stayed in Dec 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Feb 12, 2026
Honestly, for this price, with free breakfast and dinner, with a spacious room that comes with a couch, I am happy to re-book this hotel when I revisit Hiroshima. The only qualm I have is the lack of free coffee or water 24/7, but that's a small issue. Great service, cleanliness, rooms and a good breakfast/dinner.
Guest User
Standard Twin Room-Smoking
Stayed in Jun 2025
Traveling with friends
22 review
10/10
Outstanding
Posted on Aug 1, 2025
Location: The location is fantastic, just a stone's throw from Hiroshima Station, making it incredibly convenient for exploring the city.
Facilities: There's even a hot spring on the rooftop, which was incredibly relaxing!
Service: They offer complimentary dinner and breakfast, truly excellent value for money.
Cleanliness: Spotlessly clean.
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Guest User
Standard Single Room-Smoking
Stayed in Dec 2025
Solo traveler
21 review
3.5/10
Posted on Jan 12, 2026
They did not let me have breakfast because i arrived one minute late. I thought breakfast finished later, so it is my fault, but if you arrive one minute late ( the setup was still there ), they should at least let me grab something quickly. Vrry dissppointef since i paid for something that i could not have
OzEmPics
Standard Single Room-Non-Smoking
Stayed in May 2025
Solo traveler
83 review
10/10
Outstanding
Posted on Jul 15, 2025
This Hotel is fantastic and I’d absolutely stay here again.
The onsen on the top floor features a large communal bath and a sauna.
The bed is very comfortable and there’s also a mini fridge for chilling drinks.
They have a self service Laundry with separate dryers on the ground floor next to the rather unused Internet lounge.
The breakfast in the morning was very filling with a great variety of soups, salads, congee, breads and proteins.
It’s only a short stroll to Hiroshima Station for a great range of local delicacies like Okonomiyaki.
Staff were attentive and helpful speaking a little English.
Will gladly stay again. Arigato Gozaimasu!
Guest User
Standard Single Room-Smoking
Stayed in Nov 2025
Solo traveler
13 review
9.0/10
Great
Posted on Dec 25, 2025
The hotel offers complimentary breakfast and dinner. Dinner is a set menu, and breakfast is a buffet, but it's cleared by 9:30 AM. A single bed room isn't too cramped, but a double bed room would be extremely tight. The facilities are very old, and the air conditioning takes about five minutes to start working properly.
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mavisfan2002
Standard Single Room-Non-Smoking
Stayed in Nov 2025
Solo traveler
6 review
8.0/10
Very good
Posted on Dec 15, 2025
It’s perfect for solo female traveller. Price is very reasonable inclusive of dinner. Don’t worry if you miss a meal due to late return because the price for dinner is cheap. Room size just fit for 1-2 medium size luggage. Location wise, it’s near ekimae. There’s an onsen on the 15/F, which is good for muscle relax after long journey.
vivisoo
Standard Twin Room-Non-Smoking
Stayed in Apr 2025
Traveling with friends
25 review
8.0/10
Very good
Posted on May 30, 2025
This hotel is really outdated honestly but you get what you paid for. One of the beds advertised happened to be a sofa bed, which was honestly ridiculous because the hotel didn’t clarify this. Location was good but the cleanliness could be better.
Yueyingqinghe
Standard Twin Room-Smoking
Stayed in Apr 2025
Family
26 review
10/10
Outstanding
Posted on May 30, 2025
This hotel is excellent! They offer not only complimentary breakfast but also free dinner. The rooms are a bit on the small side, but the location is quite good. Overall, it's great value for money!