A25 Hotel - 251 Hai Ba Trung

I have had a terrible experience at this hotel. In couple nights in the room 306, I feel very uncomfortable about the enclosed space of the room and the dirtiness of it, I have also encounted cockroaches and insects such as ants in the electric sockets and little spiders. It came to peak when there was a leakage at the sink, after a night of intense leaking - which I did not notice, the water flooded the entire room to the level of about 11 inches and poured out to the entire hallway. Many of my electronic equipments also broke because of this, including 1 Mac, 1 Ipad and 1 Iphone of mine, plus many of my clothes. After this leakage casualty, the manager of the hotel even refused to compensate my lost and try to avoid all the responsibilities by calling the police to pressing me; he only accept paying 50%. Not only he did not respect his customers, he did not even respect his reputation of this hotel. This causing me and my family a huge waste of time and stress. I will never came back here again. I am strongly not recommend to come to this hotel, because I do not want any other guest to have the same experience like mine. I came here to have a peaceful vacation, not a stressful one. Another thing beside, the altitude of the employees here is very unwelcome to customers.

Very bad hotel, very rude staff with zero English , very old outdated rooms. Didn't clean the room for 2 days. They take for breakfast to some different hotel where, They count and give Breakfast after waiting for long time and keep starring and think that you should have no or very little breakfast. Denied even a single slice of bread. If you checkout after 10 am, They charge 50,000 vnd per hour. I checked out 2.00 pm, I was charged for 5 extra hours that's nearly for one day extra.