The Arrivals Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ho Chi Minh City

The Arrivals Hotel

Health Protected
302 Vo Van Kiet, District 1, Ho Chi Minh City, VietnamShow on Map
With a stay at The Arrivals Hotel, you'll be centrally located in Ho Chi Minh City, within a 5-minute drive of Bui Vien Walking Street and Ben Thanh Market. This hotel is 1.5 mi (2.4 km) from Saigon Square and 3.1 mi (5 km) from Saigon Zoo and Botanic Garden. Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the swim-up bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided on request. Note: deposit damage or using minibar need charge/stay instead of keeping passort/ID document. Show More
We Price Match
hotel overview picture
3.7/5Location: 3.8
All 56 Reviews
Amenities
Outdoor Swimming PoolFitness RoomParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantCaféLuggage StorageFreeWake-Up Call
All Amenities
Surroundings
Airport: Tan Son Nhat International Airport
(9.3km)
Train: Saigon Train Station
(5.1km)
Landmarks: Pham Ngu Lao
(1.1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Classic Double Room
3

Classic Double Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Room Details
Check Availability
Double Capsule
24

Double Capsule

1 Queen bed
25m² | Floor: 1,2,3,4,5,6,7,8,9,10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Hair Conditioner
Room Details
Check Availability
Single Capsule
24

Single Capsule

20m² | Floor: 1,2,3,4,5,6,7,8,9,10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Toothbrush
Hair Conditioner
Room Details
Check Availability
River View Family Room(4 People)
33

River View Family Room(4 People)

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Microwave Oven
Room Details
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Family studio 3P
16

Family studio 3P

1 Double bed and 1 Single bed
37m² | Floor: 1,2,3,4,5,6,7,8,9,10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe studio
7

Deluxe studio

1 Queen bed
30m² | Floor: 1,2,3,4,5,6,7,8,9,10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Family studio 4P
22

Family studio 4P

2 Double bed
37m² | Floor: 1,2,3,4,5,6,7,8,9,10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Family Apartment, River View
36

Family Apartment, River View

Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Standard Studio
12

Standard Studio

1 Queen bed
30m² | Floor: 1,2,3,4,5,6,7,8,9,10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Basic Studio
6

Basic Studio

1 Double bed
25m² | Floor: 1,2,3,4,5,6,7,8,9,10
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Deluxe Studio Queen Room
8

Deluxe Studio Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Classic Triple Room
4

Classic Triple Room

1 Single bed and 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews(56)

3.7/5
Verified Reviews
  • Cleanliness3.7
  • Amenities3.7
  • Location3.8
  • Service3.7
Aza_Tccc
February 1, 2024
It was a nice experience. I'm definitely booking it again. The location is good, close to the walking street, but far enough to be quiet. There's a laundry spot around the corner. And the pool was a nice addition. Some towels had permanent stains though.
LINUSLIM47
January 10, 2024
Booked this room with friends and the toilet window and curtain were see through, hence making it inconvenient to use the toilet with friends of different genders. We informed the hotel staff and they were very accommodative by handling the matter promptly. Location was convenient and accessible to tourist landmarks such as Ben Thanh Market. The rooftop bar view was super pretty and the food ware great.
Guest User
December 16, 2023
The location was perfect for what we wanted close to markets and shops and the view from our room was just beautiful. The customer service was amazing, especially the doorman who always greeted us with a smile and was happy to help us find whatever we needed. The pool was nice and quiet and was especially beautiful at night with the lights. Overall we loved it
Guest User
October 28, 2023
Staff were super friendly and accommodating upon arrival, carried my (super heavy) bags in for me, was shown around the capsule floor, locker, bathrooms, how the capsule works, etc. capsule was a super cool experience - cosy and the most comfortable bed I’ve had the whole 2 weeks I’ve been in Vietnam. Pool is open til 10pm which is later than others I’ve stayed at, which is good. We tried to sneak a midnight swim but we got kicked out of the pool which was a bummer but the staff were really good about it and got us towels😆 security guard out the front is so lovely and always greets you as you come and go.
Guest User
July 25, 2023
The hotel was nice, however, not what we expected. We stayed in a space pod style thing. This is not what we anticipated but we were only there for 1 night and exhausted so just got on with it. The hotel was nice, just an unusual set up and unlike anything we’d seen before.
Tan
January 2, 2024
The staff was helping and friednly, our request were fufilled. The room was clean and well kept👍🏻
Amit
March 15, 2024
Decent Hotel with average prices
Aerex Dariush
July 6, 2023
It was decent hotel , the AC wasn't working properly, dk it was very hot
Guest User
December 13, 2023
As a Ctrip Diamond VIP customer for many years, I have basically used Ctrip for business and travel for decades. This time is the worst experience I have had, and it is also the only time I have bothered to write a negative review, in order to expose Ctrip’s ugly appearance. , in order to expose the overbearing terms of this hotel, I booked this hotel close to Pham Ngu Lao Bar Street on the morning of December 10th. I booked a double capsule room for three days (20 square meters as written in the title, irrevocable). I paid 652.14 yuan for the three-day room online. , I received the booking success message a few minutes later. At this time, I clicked to enter the hotel facilities page and found a line of small text: Shared bathroom. I felt it was inappropriate. I immediately contacted Ctrip to cancel the reservation. At this time, I saw the hotel’s standard one-room The room price was 273 yuan, so I wanted to cancel the reservation and rebook a standard room for 273 yuan. Ctrip told the hotel that it refused. At this time, I suddenly found that the price of a standard room had become 322 yuan in the blink of an eye. At this time, Ctrip's reply was that the hotel did not accept it. If you agree to cancel, if you need to upgrade to a standard one-room room, you will not have to pay the room fee based on the price difference of 322-652.14/3 (approximately 218/day) = 104, but the hotel's retail price. You need to pay the price difference of 180 yuan per day, that is They told me that it would cost 398 yuan/day to upgrade to a standard one-bedroom apartment, not the 322 yuan/day marked online, nor the 273 yuan/day that I suddenly changed during the communication. And I had to go to the front desk to pay the money, and I was not allowed to rebook online. The reason was that the room price clearly stated that it was irrevocable. I didn't see the small text inside that said shared bathroom. That was my own responsibility. The hotel If you do not agree to cancel or cancel, you can only rebook other rooms in the hotel at the front desk at the rack price instead of the online price. Since I didn’t see clearly the tiny text on Ctrip’s page that said shared bathroom, I thought that a 20-square-meter house was not too small, so I arrived at the hotel around 7 p.m. and was forced to sign a three-page document. After submitting any documents, a total of RMB 540 was added in three days to upgrade the room to a standard one-bedroom room, which cost RMB 498 per day. At this time, the standard one-room price on Ctrip is 322 yuan. At this time, my friend checked through Ctrip that the standard one-room price was 258. Ctrip's big data expertise is well-deserved. At this time, Ctrip's reply was that it could compensate me for part of the price difference, but I refused. Because I was tired from the journey and it was dark, I went to bed in a hurry at night. Secondly, I took a serious look at the double capsule room in the hotel. The description is as follows: The room is about 20 square meters. There are two beds in a row, bunk beds and bunk beds, a total of 4 beds (see the picture below). Each bed is about 3 square meters. In fact, it is the kind of bunk bed in our school with the mosquito net made of white plastic. It's just a board, and the suitcases are just placed in the aisle. The shared bathroom is on the corridor out of the room. At this time, I suddenly discovered that Ctrip said there was a private bathroom in the shared bathroom, but there was no private bathroom in the room. After the staff pointed out, the so-called private bathroom was just next to the corridor. A public toilet next to a shared bathroom, but you have to be alone every time you go to the toilet, is called a private toilet, ****! Didn’t Ctrip say that the room is 20 square meters? There are 4 canopy beds placed in a 20-square-meter room, and the suitcases are placed in the corridor (see picture). Please carefully look at the pictures to see how dilapidated this kind of hotel is. One of the two elevators is broken. The coffee table in the hotel lobby is covered with a thick layer of dust. There are obvious cracks in the outer wall of the hotel. It is already a dilapidated building. The furniture is at least ten years old. Above (no refutation is accepted, you are welcome to take pictures on site and cross-examine with me, if it is not true I am willing to take responsibility), the gym has a very strong smell, there are three pieces of equipment (see picture), one is broken and has been disassembled and placed on site, the air conditioner in the room The switch fell off (witnessed by the security guard who delivered the luggage), there were mosquitoes in the room (witnessed by the aunt who cleaned the room on the spot), and the dust at the air conditioner outlet was terrifyingly thick. Let’s talk about breakfast. I don’t dare to explain how bad and dirty it is. I suggest Ctrip send someone to have a try! And the front desk clerk, I just want to charge you 540 more for three days, how can you tolerate my ugly face, which makes me hate Ctrip infinitely! This stay was the worst experience I have had in decades of business travel. I saw Ctrip and the hotel teaming up to defraud consumers, I saw Ctrip’s big data exploits, and I saw the chaos in Vietnam’s tourism market and the complicated and distorted psychology of Chinese tourists. . I hope everyone will keep their eyes peeled when booking a hotel, compare prices on multiple platforms, change mobile phone platforms, and reduce big data for familiarity! One last thing, Ctrip, we are not done yet! (This video cannot be deleted without my consent)
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: 14:00–05:30 the next day
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeWestern
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–17 years old
US$ 3.00 (approx. AU$ 4.62) per person
Adult
US$ 3.00 (approx. AU$ 4.62) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.7/5
Health & safety measures
  • Hand sanitizers available in common areas
  • Healthcare professionals available
  • Thermometers available
Show More

Property Description

  • Opened: 2022
  • Number of Rooms: 110
With a stay at The Arrivals Hotel, you'll be centrally located in Ho Chi Minh City, within a 5-minute drive of Bui Vien Walking Street and Ben Thanh Market. This hotel is 1.5 mi (2.4 km) from Saigon Square and 3.1 mi (5 km) from Saigon Zoo and Botanic Garden. Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the swim-up bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided on request. Note: deposit damage or using minibar need charge/stay instead of keeping passort/ID document.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Arrivals Hotel?

Prices at The Arrivals Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Arrivals Hotel?

The closest airport is Tan Son Nhat International Airport. It is 9.33km from the hotel and approximately a 30minutes journey by taxi.

What are the check-in and check-out times at The Arrivals Hotel?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does The Arrivals Hotel provide airport transfer services?

Yes, The Arrivals Hotel provides airport transfer services.

What amenities and services does The Arrivals Hotel have?

The Arrivals Hotel has the following amenities and services: Outdoor Swimming Pool, Fitness Room, Parking.

Does The Arrivals Hotel have a swimming pool?

Yes, The Arrivals Hotel has a pool. Pool type: Outdoor Swimming Pool.

Does The Arrivals Hotel have fitness amenities?

Yes, The Arrivals Hotel has fitness amenities.

Does The Arrivals Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Arrivals Hotel have non-smoking rooms?

Yes, The Arrivals Hotel has non-smoking rooms. Please view the hotel listing for details.

Does The Arrivals Hotel provide breakfast?

Yes, The Arrivals Hotel provides breakfast.

About This Property

Nearest AirportTan Son Nhat International Airport
Distance to Airport9.33KM
Nearest Train StationSaigon Train Station
Distance to Train Station5.09KM
Average Price FromAUD102
Hotel Star Rating3