ZhuimengdexiaogegeZZ
November 17, 2023
This youth hostel is very, very bad. I hope all tourists will not choose this hotel. I flew to Ho Chi Minh at night and took a taxi from the airport to this hotel. When I got to the front desk, I was told that I could not check in because of renovations. It was really bad. It’s funny, why do you keep the property open if you can’t check in? Why don’t you notify guests earlier if you can’t check in? Then when I saw other guests in the lobby who didn't have a reservation, the front desk also checked him in. My English is good and I can hear clearly, so this is a typical example of differential treatment. Really, I definitely don't go to this hotel. I spent most of the night looking for accommodation on the streets of Ho Chi Minh City. Although Ctrip compensated the price difference of other hotels in the end, giving Ctrip customer service a good review does not mean that you can forgive this hotel's behavior. If you don't have integrity, don't open the door for business!
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