Anonymous User
October 6, 2025
Upon arrival, I found the premises in an extremely poor and unsafe condition, far below acceptable hotel or guesthouse standards. The environment was dirty, littered, and unhygienic. The room contained visible mold, unclean bedding, and there were suspected biological fluids in the toilet. The entire facility appeared unsanitary and potentially hazardous to health.
Moreover, the operation appeared irregular and suspiciously similar to a *******, with questionable individuals present in the premises. I was delayed for about 30 minutes before being shown a room and was not handed any key, raising serious safety and personal-security concerns.
Given these conditions, I immediately vacated the premises for my own safety and secured another private accommodation at my own expense.
I reported the matter to Trip.com, the costumer care was very efficient and quick as they handled the situation professionally and compensated me with Trip coins.