Hyatt Centric Victoria Harbour Hong Kong

Although the room was small and the facilities weren't new, the Victoria Harbour view was absolutely stunning, and the rooftop pool was great. The best part, though, was its incredibly close proximity to North Point MTR Station Exit A1, making it super convenient to get anywhere.

The room was not disinfected at all, and I was bitten all over. The hotel is not responding directly, and Trip.com has not actively assisted me in asserting my rights. The hotel is demanding that I go to a hospital for treatment and provide relevant documentation before they will discuss a compensation plan. I've already informed them that I haven't gone yet and asked them to tell me what compensation they're offering, so I can decide whether to go or not. However, Trip.com has been completely siding with the hotel, telling me what to do. They even said they couldn't inspect the room until the current guests checked out. What good is a room inspection anyway? Will it change the fact that I was bitten all over? Besides, any inspection would be a one-sided assessment by the hotel. What if they claim there's no problem? How will Trip.com handle this? Where is the protection for guests' rights?

The hotel's location is excellent, with sufficient facilities and a wide variety of dining options. The front desk service was extremely professional. All the staff at the 23rd-floor Cruise restaurant deserve special praise; they patiently explained each dish. The restaurant offers expansive sea views. I would definitely visit again if I have the chance.

My second stay here, and it was just as good as the first. The staff are friendly, the room is well-equipped, and the location is convenient. The sea view is beautiful, and I felt very comfortable staying by myself.

Located right opposite Exit A1 of North Point MTR station, with shopping malls like North Point Plaza and 7-Eleven nearby, the amenities are very convenient. I would definitely stay here again.

I always stay at this hotel when I come to Hong Kong, and it's consistently excellent! My friend was also satisfied this time. There's a shopping mall nearby with plenty of dining options. It's great, and you get sea views as soon as you open the curtains. You can even watch the sunrise in the morning! I love it.

Great location in North Point, very convenient for getting around. The MTR station is just a few steps away, and there's a bus terminal too. Downstairs, you'll find a shopping mall, and you can walk right out to the seaside. Although the room is small, the layout is excellent, and the cleanliness is good. The service is also very attentive. Highly recommended!

We stayed at the hotel to celebrate a birthday, and they surprised us with a lovely cake. The service was thoughtful and attentive. The room had a beautiful view and was very clean.

I had a pleasant stay. The hotel's location is excellent, with convenient transportation—the MTR, ferry terminal, and bus stops are right downstairs, and the airport shuttle goes directly to the hotel. It's not as noisy as some of the more popular areas. The sea view room offered a wide-open view. North Point Pier is right downstairs, and there are plenty of dining options on the nearby streets. The hotel even thoughtfully provided vouchers for local snacks, which was a nice personal touch. The room's cleanliness was impeccable, and the bedding was comfortable. The only minor drawback was the slightly small room, but that's understandable given its prime location in Hong Kong. Overall, I was very satisfied and would choose to stay here again. It would be even better if there was a drying rack.