Island Shangri-La

Renovated in 2021
Pacific Place, Supreme Court Road, Hong Kong, 00000, ChinaShow on map
Opened: 1991 The Island Shangri-La rises directly above Pacific Place, Hong Kong Island's most prestigious shopping and entertainment complex, as well as the Admiralty Metro station. The Island Shangri-La offers complimentary shuttle bus service to Central Star Ferry Pier, and a 20-minute drive sees guests to the Hong Kong airport. The Island Shangri-La's luxury rooms and suites are among the largest in any hotel in Hong Kong and feature marble bathrooms and breathtaking views of the city and world-famous Victoria Harbour. The Island Shangri-La Hong Kong (Gang Dao Xianggelila Da Jiudian) rises directly above Pacific Place, Hong Kong Island's most prestigious shopping and entertainment complex, right by the Admiralty Metro station. This Hong Kong hotel offers complimentary shuttle bus services to Central Star Ferry Pier, and a 20-minute drive sees guests to the Hong Kong airport. The luxury rooms and suites are among the largest in any hotel in Hong Kong and feature marble bathrooms and breathtaking views of the city and world-famous Victoria Harbor. Visitors come to this hotel to see the world's largest Chinese silk painting, "The Great Motherland of China," which spans 16 stories in the hotel's stunning atrium. Acclaimed restaurants, including Restaurant Petrus, offer some of the city's finest cuisine. Guests at this Hong Kong hotel can enjoy themselves by taking a swim in the outdoor swimming pool, using the fitness facilities, getting a massage or relaxing in the steamy sauna.Show More

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  • Very Clean4.8
  • Excellent Amenities4.6
  • Excellent Location4.6
  • Excellent Service4.8
  • 4.8/5Outstanding

    Delicious breakfast, Convenient for shopping
    99% Recommended
  • Very Clean4.8
  • Excellent Amenities4.6
  • Excellent Location4.6
  • Excellent Service4.8
  • 4.8/5Outstanding

    Delicious breakfast, Convenient for shopping
    99% Recommended
    • 40.1km
    • 5.8km
    • 640m
    10 places of interest within 1000m
    View Map
    Wi-Fi in designated areas
    Airport pickup service
    Restaurant
    Café
    Bar
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    Reviews(1203 verified guest reviews)

    • Guest User

      Hong Kong, China

      • Deluxe Peak View Twin Room
      • Stayed in July 2021
      • Couples
      • 1 Review
      4.5/ 5
      Excellent

      Service is good , staffs are friendly ! Room is old fashioned though and outdated ! Bathroom is bad , toilet and bathtub in the same room , hopefully we will stay in a newly renovated room next time !

      Posted 23 July 2021
      Response from Hotel

      Dear _FB470767****, Thank you for your recent stay at our hotel and for sharing your feedback. We are glad to know that you are impressed with our heartfelt hospitality. As you know, we have lately completed renovation for some floors of guestrooms. I am sure you will find our new guestrooms much more modern and suitable for a staycation. Please browse our hotel website for more details. Needless to reiterate how much we value your continuous support, we look forward to welcoming you back next time for another most wonderful staycation. Yours, Conor Hadlington, Resident Manager

      Helpful

      Guest User

      Hong Kong, China

      • Deluxe Peak View King Room
      • Stayed in July 2021
      • Booked for others
      • 4 Reviews
      5/ 5
      Perfect

      The hotel is very handsome, the processing of the check-in manual is also very fast, the room is large, but the view is general,  bear cubs are also very good, will stay again 

      Translation provided by Google
      Posted 1 August 2021
      Response from Hotel

      尊敬的 _WeChat****:您好! 感謝您入住港島香格裏拉大酒店並分享您的入住體驗。很高興得知您對酒店的服務感到滿意,我必會欣喜地表揚各團隊成員的出色表現和努力。再次感謝您對敝酒店的支持。我們熱切期待您再次蒞臨港島香格裏拉大酒店來享受另一次愉快的體驗。酒店駐店經理 賀國楠 敬上 (Conor Hadlington)

      Helpful

      Guest User

      Hong Kong, China

      • Deluxe Peak View King Room
      • Stayed in July 2021
      • Couples
      • 3 Reviews
      4.2/ 5
      Very Good

      The newly renovated mountain view room is very bright, clean and comfortable. The service efficiency of the staff is first-rate, especially Michael at the front desk in the lobby. If guests have questions, they are happy to answer clearly and take the initiative to give guests some suggestions. Her service attitude is very good. Summer Palace Dim Sum is delicious, and the food in the Executive Lounge is quite satisfactory.

      Translation provided by Google
      Posted 14 August 2021
      Response from Hotel

      尊敬的 E297735****:您好! 感謝您入住港島香格裏拉大酒店並分享您的入住體驗。很高興得知您對酒店的服務感到滿意,我必會欣喜地表揚各團隊成員的出色表現和努力。再次感謝您對敝酒店的支持。我們熱切期待您再次蒞臨港島香格裏拉大酒店來享受另一次愉快的體驗。酒店駐店經理 賀國楠 敬上 (Conor Hadlington)

      Helpful

      HU

      Hong Kong, China

      • Deluxe Harbour View Twin Room
      • Stayed in July 2021
      • Families
      • 2 Reviews
      5/ 5
      Perfect

      The hotel is under renovation and will be noisy during the day. The environment, service, and afternoon tea are all very good. Suitable for leisure vacation.

      Translation provided by Google
      Posted 22 July 2021
      Response from Hotel

      尊敬的 E478155****:您好! 感謝您入住港島香格裏拉大酒店並分享您的入住體驗。很高興得知您對酒店的服務感到滿意,我必會欣喜地表揚各團隊成員的出色表現和努力。就客房樓層優化工程而造成的滋擾,對此為您帶來的不便,我們深表歉意。我們會加強更密切的監控,以將工程的影響降到最低,並感謝您的體諒。再次感謝您對敝酒店的支持。我們熱切期待您再次蒞臨港島香格裏拉大酒店來享受另一次愉快的體驗。酒店駐店經理 賀國楠 敬上 (Conor Hadlington)

      Helpful

      Guest User

      Hong Kong, China

      • Deluxe Harbour View King Room
      • Stayed in June 2021
      • Couples
      • 12 Reviews
      5/ 5
      Perfect

      A 100-point experience, all the staff are so kind and courteous, and the rooms are well-equipped and well-liked.

      Translation provided by Google
      Posted 25 June 2021
      Response from Hotel

      尊敬的 D365718****:您好! 感謝您入住港島香格裏拉大酒店並分享您的入住體驗。很高興得知您對酒店各方面的服務感到稱心滿意,我必會欣喜地表揚各團隊成員的出色表現和努力。再次感謝您對敝酒店的支持。我們熱切期待您再次蒞臨港島香格裏拉大酒店來享受另一次愉快的體驗。酒店駐店經理 賀國楠 敬上 (Conor Hadlington)

      Helpful
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    Hotel Policy

    Check-in and Check-out
    • Check-in from 14:00
    • Check-out before 12:00
    • To enhance a healthy and safe staying experience, hotel has taken stringent measures on cleaning and sanitization to enhance the highest hygiene standard in guestrooms. Guest may encounter a longer check-in time during weekends and public holidays.
    Check-in Method
    • Please collect your keys/room card from the front desk.
    Child Policies
    Children are welcome at this hotel.
    Guests 12 years and over will be charged adult rates.

    Need to Know

    Important City Info
    [19 Aug 2021 - 31 Dec 2021] Due to Hong Kong government quarantine policy changes, guests for whom quarantine is required should contact the hotel before booking to confirm applicable quarantine policy for their circumstances.
    Hotel Notes
    [1 Sep 2021 - 31 Oct 2021] According to hotel notice, hotel will be commencing with the second phase of our renovation project. We do expect some noise disturbance during the following times: Monday – Friday : 9am – 12noon, 2pm – 6pm. The Horizon Club Lounge will be temporarily relocated to the Business Centre on Level 7 and open daily from 1pm – 9pm. Guests can enjoy afternoon refreshments and evening cocktails at this new venue. Breakfast will be served at Restaurant Petrus and cafe TOO.
    Adding or changing of guest names is not accepted by this hotel.

    Hotel Description

    • Opened: 1991
    • Renovated: 2021
    • Number of Rooms: 561
    The Island Shangri-La rises directly above Pacific Place, Hong Kong Island's most prestigious shopping and entertainment complex, as well as the Admiralty Metro station. The Island Shangri-La offers complimentary shuttle bus service to Central Star Ferry Pier, and a 20-minute drive sees guests to the Hong Kong airport. The Island Shangri-La's luxury rooms and suites are among the largest in any hotel in Hong Kong and feature marble bathrooms and breathtaking views of the city and world-famous Victoria Harbour. The Island Shangri-La Hong Kong (Gang Dao Xianggelila Da Jiudian) rises directly above Pacific Place, Hong Kong Island's most prestigious shopping and entertainment complex, right by the Admiralty Metro station. This Hong Kong hotel offers complimentary shuttle bus services to Central Star Ferry Pier, and a 20-minute drive sees guests to the Hong Kong airport. The luxury rooms and suites are among the largest in any hotel in Hong Kong and feature marble bathrooms and breathtaking views of the city and world-famous Victoria Harbor. Visitors come to this hotel to see the world's largest Chinese silk painting, "The Great Motherland of China," which spans 16 stories in the hotel's stunning atrium. Acclaimed restaurants, including Restaurant Petrus, offer some of the city's finest cuisine. Guests at this Hong Kong hotel can enjoy themselves by taking a swim in the outdoor swimming pool, using the fitness facilities, getting a massage or relaxing in the steamy sauna. Guestrooms are for accommodation purpose only (except designated room packages). The hotel reserves the right to cancel bookings for non-accommodation purposes, including wedding parties and events.

    Services & Amenities

        Restaurant
        Bar
        Gym
        Outdoor swimming pool
        Conference hall
        Wedding service
        Gift shop
        Lobby bar
    Transportation Services
    • Airport pickup service(Additional fee)
      Fees, Service Hours, and Booking Info
    • Pickup service (bus/train station)
    • Car rental
    Activities
    • Outdoor swimming poolFree
    Health & Wellness
    • Gym
    • Foot massage
    • Sauna
    • Massage
    • Sunbathing area
    • Beauty salon
    • Facials
    • Hair styling/treatments
    Front Desk Services
    • Bellhops
    • Luggage storageFree
    • Front desk safe
    • Valet parking
    • Duty manager (24 hours)
    • Taxi booking
    • Concierge service
    • Attraction ticket service
    • Wake-up call
    • Express check-in/check-out
    • Currency exchange
    • Front desk (24 hours)
    • Door attendant
    • Tourist map
    • Postal service
    • Private check-in/check-out
    Cleaning Services
    • Ironing service
    • Room cleaned: daily
    • Laundry service
    Food & Drink
    • Restaurant
    • Café
    • Room service
    • Bar
    Other
    • Butler service
    • Multilingual staff
    • Wedding service
    • Dry cleaning
    • Security staff
    Public Area
    • Wi-Fi in designated areasFree
    • Flower shop
    • Lobby seating area
    • Gift shop
    • First aid room
    • Library
    Business Services
    • Conference hall
    • Business services
    • Fax/copying service
    General
    • Elevator
    • Executive floor
    • Executive lounge
    • Lobby bar
    • Audio system & speakers
    • Designated smoking area
    • Accessible rooms
    • Non-smoking floor
    • CCTV in public areas
    • Fire alarm
    • Security system
    • Fire extinguisher
    Kid's Facilities
    • Childcare service

    Transport & Attractions

    Airports

    Hong Kong International Airport

    About 36m from hotel by car

    40.1km

    Railway Stations

    Hung Hom Station

    About 14m from hotel by car

    5.8km

    Hong Kong West Kowloon Railway Station

    About 16m from hotel by car

    6.9km

    Metro Stations

    Admiralty

    About 9m from hotel by foot

    640m

    Central

    About 13m from hotel by foot

    910m

    Areas

    Central and Admiralty

    About 5m from hotel by car

    2.1km

    Places of Interest

    Bank of China Tower

    398m

    Chater Garden

    515m

    St. John's Cathedral

    535m

    Old Bank of China Building

    585m

    Former French Mission Building

    594m

    Court of Final Appeal Building

    614m

    Statue Square

    674m

    Standard Chartered Bank Building

    680m

    Hongkong & Shanghai Banking Corporation Headquarters

    683m

    Hong Kong Xu Museum of Art

    721m

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