16 Tat Tung Road, Tung Chung, Islands District, Hong Kong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of The Silveri Hong Kong - MGallery
9.3/10
Great
1802 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.1
Service9.3
Cleanliness9.4
Filter by:
Sort by:
All reviews(1802)
Positive reviews(1760)
Reviews with photos/video(555)
Easy to get around(346)
Convenient for shopping(318)
Offers pick-up/drop-offs(199)
Close to airport(195)
Delicious breakfast(102)
Nice sea view(75)
Clean pool(53)
Great swimming pool(53)
Negative reviews(42)
Kangaroo5383
SUPERIOR ROOM - 1 Queen Size Bed, Sea View
Stayed in Aug 2025
Solo traveler
3 review
9.0/10
Great
Posted on Sep 30, 2025
Great hotel, excellent location, but the shower could be cleaner. There was some mold behind the shower door. The window of my room was also a but dirty
Response from Property: Dear Kangaroo5383,Thank you for taking the time to share your feedback. We are delighted to hear you enjoyed our great location and had a positive experience overall. We sincerely apologize for the issues you encountered with the cleanliness of the shower and the window. Please be assured that we take your comments seriously, and we will address these matters with our housekeeping team to ensure improvements are made.We hope to have the opportunity to welcome you back and provide a flawless experience on your next visit.Warm regards,KatherineGuest Experience Manager
Anonymous User
CLASSIC ROOM - 1 Queen Size Bed, Urban Oasis view
Stayed in Aug 2025
Couple
4 review
5.0/10
Posted on Sep 19, 2025
Tried ACCOR hotel for the first time and chose to stay with Silveri. The location is good, shops downstairs. The check-in was smooth. Basic amenities, no Sauna or Steam room. They'll hold a deposit if you borrow an HDMI cable. Heavy room door - it's like pushing a thick wall. The room view was nothing special. Shuttle bus to airport runs at every hour. Average hotel experience. You may opt to go with Marriott hotels around Tung Chung if you want better service and amenities.
Response from Property: Dear guest,Thank you for sharing your feedback. We appreciate your insights and hope to improve your experience in the future. We look forward to welcoming you again.Warm regards,KatherineGuest Experience Manager
Guest User
CLASSIC ROOM - 1 Queen Size Bed, Urban Oasis view
Stayed in Jul 2025
Solo traveler
7 review
8.5/10
Very Good
Posted on Aug 29, 2025
This is the first time I stay in this hotel. The room itself is neat, tidy and well designed. Despite it is on top of a podium of shopping mall, it is exceptionally quiet and transquil, and yet within immediate distance to an all-inclusive mall. Look forward to vidit again shortly.
Response from Property: Dear H,Thank you for your wonderful review! We're delighted to hear that you enjoyed your first stay with us and appreciated the cleanliness, design, and tranquility of your room. It's great to know that our location provided convenient access to the shopping mall while maintaining a peaceful atmosphere. We look forward to welcoming you back soon for another enjoyable stay!Warm regards,KatherineGuest Experience Manager
Guest User
CLASSIC ROOM - 1 Queen Size Bed, Urban Oasis view
Stayed in Aug 2025
Business traveler
3 review
10/10
Outstanding
Posted on Sep 12, 2025
Good service and location of the hotel is near the shopping mall and market.
Response from Property: Dear guest,Thank you for your kind words! We're delighted to hear that you enjoyed our service and appreciated our convenient location near the shopping mall. We look forward to welcoming you back on your next visit!Warm regards,KatherineGuest Experience Manager
OuyangyuxinSteve
CLASSIC ROOM - 1 Queen Size Bed, Urban Oasis view
Stayed in Jul 2025
Family
65 review
10/10
Outstanding
Posted on Aug 7, 2025
Staying at the Hong Kong Silverview Hotel, I found delightful surprises in every detail. The room wasn't overly spacious, but the light wood furnishings brightened it up. Opening the floor-to-ceiling windows, the glittering nightscape of Victoria Harbour spilled into view, and even the air seemed infused with Hong Kong's romantic charm.
The bathroom featured a neat wet/dry separation, the toiletries had a subtle gardenia scent, and the bath towels were fluffy like clouds. Right below, the MTR station entrance made it easy to shop in Tsim Sha Tsui or enjoy a cha chaan teng meal in Sheung Wan. Returning, picking up some fishballs from the corner stall and carrying the steaming paper bowl into the elevator, there was a wonderful, homely ease.
The front desk staff spoke fluent Mandarin, and the cool mints offered at check-out were a refreshing touch. While not a top-tier luxury hotel, it perfectly blends convenience and comfort, much like a beloved old cha chaan teng tucked away in Hong Kong's streets – cozy and unforgettable.
Original textTranslated by Google
Response from Property: Dear guest, thank you for sharing such a sincere and detailed review. We are delighted to hear that you appreciated our thoughtful accommodation details, convenient location, and warm and attentive service. We are pleased to know that our facilities and atmosphere made you feel at home in the vibrant streets of Hong Kong. We look forward to welcoming you back for another relaxing and memorable experience. Sincerely, Katherine, Guest Experience Manager
elienv
LUXURY EXECUTIVE TERRACE ROOM - 1 King Size Bed, Lounge Access, Private Terrace with heated Jacuzzi
Stayed in Jun 2025
Family
9 review
9.0/10
Great
Posted on Jul 31, 2025
I'd like to start by thanking the hotel for the complimentary room upgrade. The kids absolutely loved the outdoor jacuzzi. However, the breakfast menu was identical for our entire three-day stay and definitely needs more variety. My biggest concern, though, was the water pressure. The shower fixtures looked fancy (I forgot to take a photo), but the water flow was so weak it was impossible to have a satisfying shower. The toilet also struggled to flush properly. I sincerely hope the hotel addresses these issues.
Original textTranslated by Google
Response from Property: Dear elienv, thank you for choosing Hotel Silver Plaza Hong Kong - MGallery and for taking the time to leave us your valuable feedback. We are delighted to hear that you were satisfied with your room. We sincerely apologize for the limited breakfast options and low water pressure. Your feedback is very important to us, and we will immediately contact the relevant departments to improve the breakfast options and water pressure to ensure a more comfortable stay for every guest. Thank you again for your feedback and support. We look forward to your next visit and providing you with even better service! Sincerely, Katherine, Guest Experience Manager
Haiyuexiaowandou
SUPERIOR ROOM - 1 Queen Size Bed, Sea View
Stayed in Jun 2025
Family
41 review
10/10
Outstanding
Posted on Jul 25, 2025
Having been to Disneyland over a dozen times, I can't believe I didn't discover this gem of a value hotel sooner! We booked a package deal in advance, costing HKD 1100 per night, including breakfast. It's conveniently located above Citygate Outlets, just two MTR stops from Disneyland. Downstairs, there are plenty of dining options, and after a meal, you can easily browse the mall.
The hotel also offers a shuttle bus service to and from the airport, running hourly, with a journey time of approximately ten minutes. This trip, we stayed in a 26-square-meter sea-view king room, which is quite spacious for Hong Kong standards. The window overlooks the airport, and honestly, if my child hadn't been so eager to get to Disneyland, I could have happily stayed in bed all day just watching the planes take off and land! Their bottled water and toothbrushes are eco-friendly, made from paper and wood respectively, which is a nice touch. There's also an outdoor swimming pool on the 9th floor.
However, there were a couple of minor downsides. The breakfast selection was a bit limited, though I must add that my little sister absolutely adored their egg waffles! Also, the room doors are incredibly heavy, but this contributes to excellent soundproofing. We're already planning to stay here again for the Halloween Disney Run!
Original textTranslated by Google
Response from Property: Dear Haiyuexiaowandou, thank you for sharing your detailed review! We're delighted that you enjoyed our hotel's excellent value, convenient location, and eco-friendly amenities. Thank you for your feedback on the breakfast variety. We hope to welcome you back soon for more wonderful stays! Sincerely, Katherine, Guest Experience Manager
Guest User
CLASSIC ROOM - 1 Queen Size Bed, Urban Oasis view
Stayed in Aug 2025
Business traveler
8 review
9.0/10
Great
Posted on Sep 8, 2025
Not bad stay
Facility is new
Location is great
Staff is helpful
Response from Property: Dear Caiyuhao,Thank you for your kind feedback! We're glad you enjoyed your stay and appreciated our new facilities, great location, and helpful staff. We look forward to welcoming you back soon!Warm regards,KatherineGuest Experience Manager
Anonymous User
CLASSIC ROOM - 1 Queen Size Bed, Urban Oasis view
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 7, 2025
Great location, comfy bed, nice bar — really liked staying here.
Response from Property: Dear guest,Thank you for your wonderful feedback! We're delighted to hear you enjoyed the location, the comfortable bed, and our Pavilion Bar. We look forward to welcoming you back soon!Warm regards,KatherineGuest Experience Manager
Guest User
CLASSIC ROOM - 1 Queen Size Bed, Urban Oasis view
Stayed in May 2025
Business traveler
24 review
10/10
Outstanding
Posted on Jul 20, 2025
Very nice experience
i suggest to book and go this one again next time
Response from Property: Dear Guest,Thank you so much for your wonderful review! We're delighted to hear you had a great experience with us. We look forward to welcoming you back on your next visit. Warm regards,KatherineGuest Experience Manager
Because we were leaving Hong Kong for good we chose to stay there for 5 nights. There was a problem. Finding the entrance for the driver. We chose to stay on the Executive floor which gave us access to the Executive. The service throughout the hotel was excellent.
Both the swi.ming pool and the gym were of a good standard. The buffet breakfast could have had a wider choice but the fine dining restaurant and bar were a delight.
We would definitely choose to stay there again and really enjoyed our stay.
Response from Property: Dear Chiangmai Brian,Thank you for choosing to stay At The Silveri Hong Kong-MGallery and for sharing your thoughtful feedback. We’re delighted to hear that you enjoyed your time on our Executive floor, as well as our facilities, service, and dining options. We sincerely apologize for any inconvenience caused by the difficulty in locating the entrance for your driver. Your comments are valuable, and we will work on improving signage to ensure a smoother experience for our guests in the future.It’s wonderful to know that you appreciated our swimming pool, gym, and the dining experiences, and we look forward to welcoming you back again soon. Warm regards,KatherineGuest Experience Manager
Guest User
CLASSIC ROOM - 2 Single Beds, Urban Oasis view
Stayed in Sep 2025
Family
1 review
8.5/10
Very Good
Posted on Oct 12, 2025
Spent 3 nights at the Silveri.
Pros: very near and convenient walk to Tung Chung station which is convenient for us to go to Disneyland and Kowloon station to take high speed rail to Shenzhen for a day trip. Reception staff who attended to us was great for check in and out. Love the toiletries provided. Shower and toilet are separated which is good. Convenient that free shuttle bus service is provided from the hotel to and fro..
Cons: no bidet in the toilet which is a big drawback for us. I also find the floor quite dusty. On the last night of our stay, the room was suddenly filled with cigarette smell. Likely someone was smoking in one of the rooms close to ours and the smell got ventilated into our room. Manager was fairly quick to offer a change of rooms. Though they offered for someone to come to our room to help with the move, we waited for some time before I decided to go down to reception myself and realised the cards were still with them. The upgraded room on level 16 has automated toilet and more spacious room though layout is the same.
Overall, I may try out other hotels if I plan to stay around the area. For the price paid, it is not value for money for my experience.
Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay at The Silveri Hong Kong-MGallery. We truly appreciate your positive comments about our convenient location, dedicated front office team, and the toiletries provided. We are also glad to hear that you enjoyed the separated shower and toilet, as well as our complimentary shuttle service.We sincerely apologize for the inconveniences you experienced on your last night. Please be assured that your comments about cleanliness and room odor are taken seriously, and we will address these issues with our housekeeping team to prevent future occurrences.We regret any delay or inconvenience caused during the room transfer process and appreciate your patience.Thank you once again for your constructive comments. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future.Warm regards,KatherineGuest Experience Manager
Patee
CLASSIC ROOM - 2 Single Beds, Urban Oasis view
Stayed in Aug 2025
Traveling with friends
13 review
10/10
Outstanding
Posted on Sep 19, 2025
Our 1 night stay at The Silveri was really pleasant. The hotel is new, sparkling clean and has a great pool. Also nice view from the room to the airport but still no noise can be heard. The staff is exceptionally kind and helpful. Shuttle to the airport was complimentary and took only few minutes.
Response from Property: Dear Patee,Thank you for your kind review. We're delighted you enjoyed your stay and appreciated our staff, amenities, and location. We look forward to welcoming you again!Warm regards,KatherineGuest Experience Manager
Guest User
CLASSIC ROOM - 1 Queen Size Bed, Urban Oasis view
Stayed in Aug 2025
Couple
4 review
10/10
Outstanding
Posted on Sep 19, 2025
Good airport hotel on the top of HKs largest mall. Small but very good rooms (clean, good bed, great shower). Great pool and breakfast. Note that the Air Conditioning in the bar is very ‘aggresive’.
Response from Property: Dear Bram Tijmen,Thank you for taking the time to share your wonderful feedback. We're delighted to hear you enjoyed our convenient location atop Hong Kong's largest mall, as well as the cleanliness and comfort of our rooms. It's great to know you appreciated the pool and breakfast offerings too.We apologize for the discomfort caused by the air conditioning in the bar. Your comments are valuable, and we will look into this matter to ensure a more comfortable environment for our guests.We look forward to welcoming you back on your next visit!Warm regards,KatherineGuest Experience Manager
SKYF
CLASSIC ROOM - 1 Queen Size Bed, Urban Oasis view
Stayed in Feb 2025
Family
9 review
10/10
Outstanding
Posted on Mar 27, 2025
Beautiful hotel right next to a shopping outlet (Don’t even need to go outside, hotel has access directly to the shops) - perfect before flying out of Hong Kong! Also free airport transfer is a bonus!
The customer service of this hotel is top notch!!! Kudos to the team!
Response from Property: Dear SKYF,Thank you so much for your wonderful review! We are thrilled to hear that you had a great experience and found our service to be top-notch. Our team works hard to ensure every guest feels valued and taken care of, so your kind words mean a lot to us.We look forward to welcoming you back on your next visit!Warm regards,KatherineGuest Experience Manager