Eaton HK (Langham Hospitality Group)

Eaton HK (Langham Hospitality Group) Reviews

Eaton HK (Langham Hospitality Group)

No.380 Nathan Road, Yau Ma Tei, Yau Tsim Mong District, Hong Kong, ChinaView hotel details
Eaton HK (Langham Hospitality Group)
Eaton HK (Langham Hospitality Group)Eaton HK (Langham Hospitality Group)Eaton HK (Langham Hospitality Group)
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Guest Reviews of Eaton HK (Langham Hospitality Group)

9.1/10
Great
3866 reviews
Verified reviews
Location9.2
Amenities8.8
Service9.1
Cleanliness9.2
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Positive reviews(3736)
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Easy to get around(559)
Delicious breakfast(225)
Close to metro(220)
Well designed(148)
Clean pool(109)
Great swimming pool(109)
Delicious buffet(43)
Negative reviews(130)
Guest User
Trio
Stayed in Mar 2026
Family
21 reviews
9.0/10
Great
Posted on Apr 29, 2026
Location: The hotel boasts an excellent location with convenient transportation access. It's well-equipped with amenities nearby, making it easy to catch the MTR, city buses, or even the airport bus. We were able to visit many attractions we wanted to see. Facilities: As a Langham property, the hotel has a lot of character and history. While the facilities are complete, some show their age. Cleanliness: The room was tidy and free of any unpleasant odors. Service: Both check-in and restaurant service were great, with prompt responses. Overall, it offered good value for money, and our trip to Hong Kong was a success!
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6/20
Response from Property: Hello, thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay and were satisfied with our excellent location, rooms, facilities, and staff service. Our hotel also offers various dining options, including the popular buffet restaurant, Po Hing Restaurant; the Michelin-starred Cantonese restaurant, Yat Tung Heen; the rooftop bar, Terrible Baby; and a food court featuring ten different eateries. We welcome you to try them all! We look forward to your next stay at Yat Tung Hotel, Hong Kong. Sincerely, Hotel Manager, Mr. Lo Chi-Pang
Guest User
Eaton Double Room (New Design)
Stayed in Apr 2026
Solo traveler
9 reviews
10/10
Outstanding
Posted on May 16, 2026
I was a bit hesitant at first, seeing some of the negative reviews, but it turns out I made the right choice. The room was very clean, and they use cards to indicate which amenities you'd like replaced. They even folded my clothes neatly. Different floors offer different recreational activities, but I was short on time this trip and couldn't check them out. There are plenty of great food options downstairs. The Michelin-starred Yat Tung Heen offers dim sum for lunch and à la carte for dinner; you can book online. Transportation nearby is also very convenient, making it super easy to get around. Overall, I'm very satisfied with my stay. The only hiccup was that when I tried to book a data package during the reservation process, it kept failing and getting canceled. I ended up contacting Trip.com customer service, who helped me book a data SIM card package, and then the order went through successfully.
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Guest User
Eaton Double Room (New Design)
Stayed in Apr 2026
Solo traveler
9 reviews
10/10
Outstanding
Posted on May 12, 2026
The hotel has excellent facilities, including two restaurants. It's conveniently located, and the lounge area is spacious and comfortable with a great ambiance. The staff at the reception were incredibly attentive and helpful, always guiding us and even assisting with our luggage and getting a taxi when we left. Highly recommended, I'll definitely be staying here again.
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Response from Property: Hello, thank you for leaving us a perfect review! We are delighted that you were satisfied with your stay, and also pleased that you appreciated our excellent location, clean and comfortable environment, and the service of our staff. Our hotel also offers various dining options, including the popular buffet restaurant, Po Hing Restaurant; the Michelin-starred Cantonese restaurant, Yat Tung Heen; the rooftop bar, Terrible Baby; and a food court featuring ten different eateries. We welcome you to try them all! We look forward to your next stay at Yat Tung Hotel, Hong Kong. Sincerely, Hotel Manager, Mr. Lo Chi-Pang
Anonymous User
Nook Twin Room
Stayed in Apr 2026
Family
8 reviews
9.2/10
Great
Posted on May 16, 2026
The hotel entrance offers convenient transportation with numerous bus routes, and both nearby MTR stations are within easy reach. Tsim Sha Tsui is even walkable if you prefer not to take public transport. If you're looking for a place with excellent transport links yet a quiet ambiance, I've been staying at Eaton almost every time I visit Hong Kong since a friend recommended it years ago. This trip was no exception, though for a short two-day stay, I opted for a more budget-friendly room. If I hadn't experienced their larger rooms before, I might have fallen into the stereotype of Hong Kong hotels having small rooms and beds. What truly surprised and delighted me this time was the new food court downstairs and the hotel now having a ground-floor lobby. Especially during the rainy season with its frequent sudden showers, having direct elevator access from the hotel to the food court is incredibly convenient.
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Guest User
Salon With Rollaway Bed
Stayed in Apr 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on May 10, 2026
The service was absolutely excellent, and the Wi-Fi was super fast. There was plenty of space for three of us, it never felt cramped. The hotel itself is huge, and everything was spotlessly clean. We could easily walk to several attractions, and the subway access was very convenient.
Original textTranslated by Google
Response from Property: Hello, thank you for leaving us a perfect review! We are delighted that you were satisfied with your stay, and also pleased that you appreciated our excellent location, clean and comfortable environment, and the service of our staff. Our hotel also offers various dining options, including the popular buffet restaurant, Po Hing Restaurant; the Michelin-starred Cantonese restaurant, Yat Tung Heen; the rooftop bar, Terrible Baby; and a food court featuring ten different eateries. We welcome you to try them all! We look forward to your next stay at Yat Tung Hotel, Hong Kong. Sincerely, Hotel Manager, Mr. Lo Chi-Pang
-uuii
Family Room
Stayed in Apr 2026
Family
3 reviews
10/10
Outstanding
Posted on May 5, 2026
Facilities: The facilities are comprehensive and well-equipped. Hygiene: The hygiene was good, and the room was quite spacious. Environment: The location is great, the environment is good, and it's relatively quiet and peaceful. Service: It was raining, and there were mosquitoes in the room. They even came up to clean the trash and provide mosquito repellent. When we ran out of purified water, they also sent more – truly responsive to every request. Their attitude was excellent.
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Response from Property: Hello - uuii, thank you for leaving us a perfect review! We're delighted you enjoyed your stay, and we're also pleased you were satisfied with our excellent location, rooms, facilities, clean and comfortable environment, and the service of our staff. Our hotel also offers various dining options, including the popular buffet restaurant, Pu Hing Restaurant; the Michelin-starred Cantonese restaurant, Yat Tung Heen; the rooftop bar, Terrible Baby; and a food court with ten different eateries. We welcome you to try them all! We look forward to your next stay at Yat Tung Hotel, Hong Kong. Sincerely, Hotel Manager, Lu Zhipeng
Guest User
Eaton Double Room (New Design)
Stayed in Mar 2026
Solo traveler
3 reviews
10/10
Outstanding
Posted on May 4, 2026
It is hk so the rooms are small. However the amenities and location are fabulous. Lots of food and markets nearby. A short walk to exit c or d at the yaumatei mtr stop. Always such a cool arty vibe. Comfy bed. Designer soap. A good night's sleep after a long day eating shopping etc.
6/7
Response from Property: Dear guest,Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our amenities and location.It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong!Kind regards,Shane PatemanManaging Director
Guest User
Cabin Twin Room
Stayed in Mar 2026
Family
4 reviews
10/10
Outstanding
Posted on May 4, 2026
Took my kid to Hong Kong Disneyland for spring break and spent a while choosing a hotel, and this one definitely didn't disappoint! The hotel has a classic Hong Kong retro vibe, and the staff are all super friendly – they'd always greet us when we passed by! There are tons of food options downstairs, and right across the street, there's a great beef brisket noodle shop too! It's also close to the MTR station, making it really convenient for getting around!
Original textTranslated by Google
Response from Property: Hello, thank you for leaving us a perfect review! We are delighted that you enjoyed your stay, and also pleased with our excellent location and the service of our staff. Our hotel also offers various dining options, including the popular buffet restaurant, Po Hing Restaurant; the Michelin-starred Cantonese restaurant, Yat Tung Heen; the rooftop bar, Terrible Baby; and a food court featuring ten different eateries. We welcome you to try them all! We look forward to your next stay at Yat Tung Hotel, Hong Kong. Sincerely, Hotel Manager, Lu Zhipeng
Jidefanxuan
Eaton Double Room (New Design)
Stayed in Mar 2026
Family
2 reviews
3.0/10
Posted on May 3, 2026
This is my first time leaving a negative review for a hotel! The wallpaper in the room was peeling (even though it was a newly renovated room), and both my feet were covered in bug bites, leaving scars all over! Unacceptable!
Original textTranslated by Google
Response from Property: Hello, Ji De Fan Xuan, thank you for taking the time to review the hotel. We are very sorry that your stay was not as satisfactory as you hoped. We understand that you experienced discomfort due to insect bites during your stay, and we sincerely apologize. We take your feedback very seriously and have immediately forwarded the matter to the relevant department head for follow-up and improvement to ensure that similar incidents do not occur again. If convenient, please call 27101823 to contact the duty manager or head of guest services so that we can understand the details and follow up on your case. Thank you again for your understanding and support. Sincerely, Director of Guest Services, Zhang Mingwei
Guest User
Cabin Twin Room
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 28, 2026
The rooms at this hotel are clean and tidy. The service is excellent, very thoughtful, and makes you feel secure. Communication was a breeze, which made checking in very reassuring. The environment is pleasant, the surroundings are quiet, and the location is super convenient with great access to transportation.
Original textTranslated by Google
Response from Property: Hello, thank you for leaving us a perfect review! We are delighted that you were satisfied with your stay, and also pleased that you appreciated our clean and comfortable environment, the service of our staff, and our excellent location. Our hotel also offers various dining options, including the popular buffet restaurant, Pu Hing Restaurant; the Michelin-starred Cantonese restaurant, Yat Tung Heen; the rooftop bar, Terrible Baby; and a food court featuring ten different eateries. We welcome you to try them all! We look forward to your next stay at Yat Tung Hotel, Hong Kong. Sincerely, Hotel Manager, Lu Zhipeng
Guest User
Cabin Twin Room
Stayed in Mar 2026
Business traveler
2 reviews
6.0/10
Posted on May 9, 2026
I used to a regular stay in Eaton hotel for quite some times. However this time 5 days in this hotel and find mosquito and fruit flies inside my room. And my friend got a bite from mosquito. Even I did tell the front desk and they said will fund someone to check. Finally the situation still remain unchanged. Really disappointed this time!
Guest User
Eaton Double Room (New Design)
Stayed in Mar 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Apr 28, 2026
Great place - there’s many food options with co-working space. Highly recommended! Room is very clean and I love there are activities that you can join as well.
Response from Property: Dear guest,Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our food, Eaton House, room and activities.It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong!Kind regards,Shane PatemanManaging Director
Guest User
Eaton Double Room (New Design)
Stayed in Mar 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on May 5, 2026
Good location, right next to a bus stop from airport makes it so easy for a new comer to find the hotel. The corner plot gives view of the all the building on three sides, the cleaning is good. Room is well designed to accommodate all needs of living. The breakfast menu is good but has limited options for vegetarians. The staff is helpful and knowledgeable. It was a memorable stay.
Response from Property: Dear guest,Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our location, cleanliness, room, breakfast buffet and customer service.It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong!Kind regards,Shane PatemanManaging Director
Guest User
Eaton Double Room (New Design)
Stayed in Mar 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Apr 24, 2026
Funky, friendly, and comfortable. Really enjoyed my stay here. Breakfast was delicious and having a food court made it easy on those days when you don’t feel like wandering too far for food.
Response from Property: Dear guest,Thank you so much for your stellar review! We're delighted to hear that you enjoyed your stay at Eaton HK, and that you appreciated our customer service and breakfast buffet.It was a pleasure to host you. We look forward to hosting you again during your next visit to Hong Kong!Kind regards,Shane PatemanManaging Director
Guest User
Nook Twin Room
Stayed in Mar 2026
Traveling with friends
3 reviews
9.5/10
Amazing
Posted on Apr 27, 2026
Facilities & Hygiene: The hotel's lobby and public areas have been renovated, and the overall design has a distinctly Wong Kar-wai feel – exquisite and beautiful. The gym is on the top floor; the pool is small but still great for photos. Their signature feature is the all-glass panoramic elevator. If you have a fear of heights, just stand closer to the door when you ride it. Rooms in Hong Kong hotels are generally small, which is a common issue. While the room still showed signs of age, it was clean and tidy, so no major problems. The bathroom was a bit cramped – big folks, be warned! ⚠️ And definitely remember to bring your toothbrush, toothpaste, and comb! We didn't bring ours and had to buy them from a vending machine in the lobby, which then jammed on us 😭 Service: Check-in was very smooth, and the staff answered questions confidently. Our room faced the street, and the window's soundproofing worked well, so it wasn't noisy. The bed was soft and comfortable, ensuring a good night's sleep. Environment: Right below the hotel is the 3-story Good Centre, where you can easily find food options. Very convenient. We didn't eat there that night; instead, we went across from the hotel elevator for some delicious beef brisket noodles (a cha chaan teng, next to 7-Eleven). The flavor was light, fresh, and savory – highly recommended. Oh, and the next morning you can have dim sum at Yat Tung Heen downstairs. The ambiance and food are quite good. If you plan to go, definitely make a reservation online in advance, otherwise, you'll have to try your luck with a walk-in. There's currently a 15% discount for registered members; you can ask at the front desk for details as they belong to the same group.
Original textTranslated by Google
Response from Property: Hello, thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay, and also pleased that you were satisfied with our food, clean and comfortable environment, and the service of our staff. Our hotel also offers various dining options, including the popular buffet restaurant, Po Hing Restaurant; the Michelin-starred Cantonese restaurant, Yat Tung Heen; the rooftop bar, Terrible Baby; and a food court featuring ten different eateries. We welcome you to try them all! We look forward to your next stay at Yat Tung Hotel, Hong Kong. Sincerely, Hotel Manager, Mr. Lo Chi-Pang