Location: Conveniently situated next to MRT HKU station B2 exits, making it ideal for travelers using the MRT.
Cleanliness: The hotel maintains a high standard of cleanliness, with daily room cleaning that ensures it remains as pristine as the day you checked in. Additionally, they go the extra mile by conducting steam cleaning on the beds and leaving a thoughtful memo on the table, which truly impressed me.
Service: The hotel front desk delivers outstanding service. I didn't have to pay a deposit since I booked through Trip.com and completed the full payment. Special mention to Jason at the front desk, who provided exceptional service, demonstrating professionalism in addressing queries and finding solutions. I would rate it as a 10-star service even though it's a 4-star hotel.
Overall: Highly recommended for those planning to travel to Hong Kong.