JEN Hong Kong by Shangri-La
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Hong Kong

JEN Hong Kong by Shangri-La

No.508 West Queen's Road, Sai Wan, Central and Western District, Hong Kong, ChinaMetro Access - Show on Map
JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.Show More
We Price Match
hotel overview picture
Last booked 15 mins ago on our site
4.5/5Great·Service: 4.6
Convenient location87% Recommended
All 733 Reviews
Amenities
Executive LoungeSunbathing AreaOutdoor Swimming PoolFreeFitness RoomPrivate ParkingBar2 RestaurantsCaféMeeting RoomMulti-Function Room
All Amenities
Surroundings
Metro: HKU
(50m)
Metro: Sai Ying Pun
(740m)
Airport: Hong Kong International Airport
(34.4km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe City View Twin Room
4

Deluxe City View Twin Room

2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Amenities
Check Availability
Deluxe City View Queen Room
5

Deluxe City View Queen Room

1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Amenities
Check Availability
Superior Room
4

Superior Room

1 Queen bed or 2 Single bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Amenities
Check Availability
Superior Queen Room
4

Superior Queen Room

1 Queen bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Amenities
Check Availability
Superior Twin Room
6

Superior Twin Room

2 Single bed
21m² | Floor: 4-17
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Amenities
Check Availability
Club Harbour View Twin Room
5

Club Harbour View Twin Room

2 Single bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Room Amenities
Check Availability
Club Harbour View Queen Room
6

Club Harbour View Queen Room

1 Queen bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Room Amenities
Check Availability
Club Suite
4

Club Suite

1 Queen bed
43m² | Floor: 23-27
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Amenities
Check Availability
Club Mountain View Room
7

Club Mountain View Room

1 Queen bed
21m² | Floor: 22-27
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Amenities
Check Availability
Deluxe City View Room
5

Deluxe City View Room

2 Single bed and 1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Amenities
Check Availability
Deluxe Harbour View Twin Room
5

Deluxe Harbour View Twin Room

2 Single bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Room Amenities
Check Availability
Deluxe Harbour View Queen Room
5

Deluxe Harbour View Queen Room

1 Queen bed
21m² | Floor: 18-21
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Sea View
Room Amenities
Check Availability
Hide Room Types

Guest Reviews(733)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.4
  • Location4.5
  • Service4.6
marcuslth
December 11, 2023
Room was big according to HK standards and budget, near mtr and many food around, will recommend but abit far from touristy places
bhchong
November 16, 2023
Location: Conveniently situated next to MRT HKU station B2 exits, making it ideal for travelers using the MRT. Cleanliness: The hotel maintains a high standard of cleanliness, with daily room cleaning that ensures it remains as pristine as the day you checked in. Additionally, they go the extra mile by conducting steam cleaning on the beds and leaving a thoughtful memo on the table, which truly impressed me. Service: The hotel front desk delivers outstanding service. I didn't have to pay a deposit since I booked through Trip.com and completed the full payment. Special mention to Jason at the front desk, who provided exceptional service, demonstrating professionalism in addressing queries and finding solutions. I would rate it as a 10-star service even though it's a 4-star hotel. Overall: Highly recommended for those planning to travel to Hong Kong.
YQQ
November 7, 2023
Located near HKU MTR with eateries, macdonald and many bakeries nearby. Room is comfortable, amenities are provided and their room slippers are of good quality v nice to wear. Staffs are friendly too!
Guest User
October 31, 2023
The room is well maintained and clean, the hotel staff are all very friendly and helpful too. We received a pleasant surprise with a fruit tart place in the fridge to celebrate my father’s birthday when we returned to hotel that day even though we did not indicate in our hotel booking, thank you for the personal touch! Jen hotel is also conveniently located near HKU mtr, MacDonald’s is also just downstairs which opens till midnight. The hotel is definitely worth the stay with the price paid, thank you trip.com for the promo too!
Anonymous User
September 26, 2023
really convenient next to the MTR! there’s 7-11 right outside. heading to the city is also easy. take a nice 15 min walk to get to kennedy town to get a view of the harbour. there’s a bubble tea shop, mcdonald’s and little stores around for food. higher floor = good vide
Guest User
March 5, 2024
The hotel is just next the the MTR station (HKU station). It’s super convenient. Also within walking distance of a few minutes from bus stops where you can take direct to & from the airport. A10 & A12 bus services. There’s also a Mannings & a Wellcome supermarket within short walking distance. The staff are all very helpful and very polite. Staying in JEN will make your business trip easy and memorable. Will definitely be back.
maverick1
September 16, 2023
Location is pretty convenient exactly near the HKU mtr station, service is top notch with very polite front staff. Nearby foods are amazing too. One disadvantage is the amenities here is not as nice as I imagine. Other that that, its pretty nice, a solid 9/10
Guest User
August 12, 2023
The hotel is just next to HKU MTR station. Location is absolutely great for me. The guest room has a sliding door to separate the bed and wash table where it provides a certain level of privacy if you stay with another one. The staffs are nice and helpful. The lifts are not opened to G/F at night time to make sure that everyone must go through the hotel lobby at 1/F.
Short
January 23, 2024
The connect room and lower floor is unacceptable. Also the room is dark. The brightness is too low

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeWestern, Chinese, Asian
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:30 Open
AgeFee
Children 3 years old and under
Free
Children 4–17 years old
HK$ 262.00 (approx. AU$ 51.42) per person
Adult
HK$ 262.00 (approx. AU$ 51.42) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1999
  • Renovated: 2008
  • Number of Rooms: 283
JEN Hong Kong by Shangri-La is conveniently located in a dynamic neighborhood of Western District in Hong Kong Island, with MTR HKU Station at its doorstep. The Hotel offers convenient proximity to key transport junctions - 5 minutes from Hong Kong Macau Ferry Terminal, and 10 minutes from Central and Airport Express Hong Kong Station. Managed by Shangri-La Hotels & Resorts, we offer tastefully designed guestrooms and suites, guests may enjoy panoramic views of Victoria Harbour in the harbour-view rooms or gaze at the University of Hong Kong and blissful greenery in the mountain-view rooms. The Hotel is well-equipped with a Club Lounge, Lobby Bar, Rooftop Pool, 24-hour Fitness Centre and the famed Café Malacca, serving authentic Malaysian and Singaporean hawker fare. Unlimited, free high-speed WiFi, mobile charging stations are some features adding to Jen’s unique stay experience.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
2 Restaurants
Café
Meeting Room
2 Restaurants
Lobby Bar and Lounge
Style: A la carte
Cuisine: International
Cafe Malacca
Style: A la carte
Cuisine: Asian
Show More

Frequently Asked Questions

How much does it cost to stay at JEN Hong Kong by Shangri-La?

Prices at JEN Hong Kong by Shangri-La are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to JEN Hong Kong by Shangri-La?

The closest airport is Hong Kong International Airport. It is 34.44km from the hotel and approximately a 29minutes journey by taxi.

What are the check-in and check-out times at JEN Hong Kong by Shangri-La?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does JEN Hong Kong by Shangri-La provide airport transfer services?

No, the JEN Hong Kong by Shangri-La doesn't provide airport transfer services.

What amenities and services does JEN Hong Kong by Shangri-La have?

JEN Hong Kong by Shangri-La has the following amenities and services: Outdoor Swimming Pool, Executive Lounge, Sunbathing Area.

Does JEN Hong Kong by Shangri-La have a swimming pool?

Yes, JEN Hong Kong by Shangri-La has a pool. Pool type: Outdoor Swimming Pool.

Does JEN Hong Kong by Shangri-La have fitness amenities?

Yes, JEN Hong Kong by Shangri-La has fitness amenities.

Does JEN Hong Kong by Shangri-La provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does JEN Hong Kong by Shangri-La have non-smoking rooms?

Yes, JEN Hong Kong by Shangri-La has non-smoking rooms. Please view the hotel listing for details.

Does JEN Hong Kong by Shangri-La provide breakfast?

Yes, JEN Hong Kong by Shangri-La provides breakfast.

About This Property

Nearest AirportHong Kong International Airport
Distance to Airport34.44KM
Nearest Train StationHong Kong West Kowloon Station
Distance to Train Station7.25KM
Nearest Metro StationHKU
Distance to Metro Station0.52KM
Average Price FromAUD329
Hotel Star Rating4