Horsham North

Our stay was great, comfortable beds clean rooms the only thing that we needed to ask for was a pillow and quilt for cott but service was amazing for the time we arrived, breakfast was great and staff in where so nice and helpful I would definitely stay again .

Read a lot of mixed reviews prior to staying at the hotel, I was pleastly surprised with what a sound hotel it was when I used it for an overnight stay prior to catching an early morning flight from Gatwick. Few key points... Quiet location and a great nights sleep, Bed was so comfy Nice bathroom - hansgrohe raindance power shower with the option of a bath Baylis & Harding hand wash and shower gel Great transport link into Gatwick & London Breakfast was ordered and cooked fresh instead of self-service Walking distance into town for pubs, restaurants, shops. It's never going to be Premier Inn's flagship hotel but it's definitely a good option for an alternative Gatwick Airport hotel or a stay if you're working in the area. The whole team were very friendly helpful during my stay.

Lovely hotel. Great staff. Nicely decorated. A downside is Premier Inn prise themselves on a quiet nights sleep, but the hotel is very noisy, with creaky floorboards from other rooms and loud closing doors.

Please don't be put off by the negative reviews! I had an amazing stay with my daughter who was in Horsham for her work experience, its close to the town and with free parking is an added bonus. All the staff were really kind and helpful and a special mention to Kelly the manager who went above and beyond, a real asset to the company! I noticed she greeted all guest and made them feel welcome with her friendly personality. We were there for two weeks but only staying when my daughter had to go in for work so we check out when she was off and check in when she had to go in, each time we checked in, the rooms were always immaculate, thumbs up to the cleaning staff. Mr Edwin was one of the cleaners who cleaned my room no 61, thank you for your hard work. All in all we were made to feel really special even though Premier Inn is a budget hotel but we feel we had a five star service. Thank you to all staff for our wonderful stay.

Friendly clean welcoming and not school masterly about checking out on the dot at noon unless they are paid a tenner. Very well located near the station and if your work takes you to the law courts that's literally a 5 minute walk. I stayed in room 49 which was spacious. Kerrie got me some cutlery for my takeaway and all the staff are nice and kind. A good place to stay in Horsham.