Yadis Djerba Thalasso & Spa - All Inclusive

The hotel that was advertised as a four star hotel nowhere near met the criteria. The hygiene of the rooms was terrible. There was dead insects under the covers, hair everywhere and rust and mould. The toilet brush was the worst. It was so disgusting. What is called a three person room is actually a two person room. The bathroom was disgusting, there was mould and rust everywhere. The rooms floor boards were peeling, the service was slow and not good quality. For example we ran out of toilet paper in our room, we reported it to reception, they said staff will bring it. We had to wait 3 hours for it. Or the cleaning lady forgot to give us towels, we had to wait around 3 hours for them to bring us towels. Most of the staff were rude and did not want to help when help was needed. We booked a trip early in the morning, we were told at reception we can have breakfast early and that the restaurant opens at 5am, when we arrived at the restaurant, nothing was there. When we took some fruit with us for the trip because we will be missing lunch, the staff chased after us and fully inspected what we had taken and he was being aggressive. The food was very bland and was repetitive everyday. Breakfast was the worst, there was barely anything to eat during breakfast. There was a lot of seaweed on the beach and horse and camel droppings. The sun beds were always dirty.. and they give you dirty beach towels.. The only good thing about the hotel is the entertainment team - they hosted incredible shows and entertained the staff. I have traveled to many places before, I have resided in hotels that had 3 star ratings. But this hotel does not deserve a 4 star rating.

We travelled as 2 mature single women, for a 10 day all inclusive, on arrival border control was quick and easy , baggage collected quickly and off to the transfer coach. The hotel has a grand entrance and reception were very welcoming with a sweet Tunisian tea, porter took us to our standard room.Room was very basic,clean,small balcony,walk in shower, separate toilet, However the air con started to leak after a few days, the room was definitely looking tired but it was cleaned everyday with fresh towels . The walk to the room was quite a trek so if your disabled or struggle with walking then definitely ask for a low floor, There is a safe but I think you have to pay,we just locked everything in our cases, we had two single beds which were uncomfortable but expected,balcony small but had a table and 2 chairs and overlooked a garden and golf course next door and the views at sunset were amazing. Food... After hearing reviews of other Djerba hotels we definitely picked the right place, there is food in abundance, everything from fresh fruit salads, freshly cooked pasta,pizzas made in front of you, roasts,rice ,soup,breads, croissants,cakes,ice cream, full bottles of pop ,coke,sprite, wine,not by the glass by the bottle,water available in small and big bottles, could not fault the kitchen whatsoever,staff extremely friendly,hard working and courteous.The only advice about the dining hall is ,you don't need to rush to go in 1st ,always fresh and hot food available and going in to eat a bit later when quieter makes for a more relaxing experience,also we only realised there is a smaller dining room with half the options but much quieter situated opposite the pool bar. The pool: fantastic, deep in areas but well signed, pool foam party not to be missed, slippy in areas but that's standard,now the sunbeds, in my opinion there are not enough for capacity, I can imagine in July or August that it's a struggle, loads of beds down the beach but I think more are definitely needed around the pool , temperatures exceed 30 degrees so umbrellas are a must. The beach,well,to be honest wasn't what I was hoping for, construction work going on, and a big JCB digger on the beach shifting sand, there is a lot of seaweed on the beach and water is murky and dark because of this, which put us off going in, clearer blue seas are further around the coastline,we stuck to the pool in the end. Entertainment: So, there is literally something for all ages, the animation team work so hard, however I need to stress this, this hotel does cater more for Italians and french,and polish,and only a few English, however this is sometimes a good thing as interaction with other nationalities is fun The animation team work very very hard, you can do as little or as much as you want, from archery, dance classes,water polo etc the usual, evening entertainment varies with some days the animation team others ,belly dancers etc. I want to mention Jassem Smai, only a young animation trainee

The animation was good, an interesting program, friendly staff. The rooms are spatious and clean, but may need a refurbishment. ……………………..❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

It was a really good experience the staff are fantastic very friendly and welcoming specially pedro and motaz and moushira Very friendly and welcoming I recommend it to anyone coming soon and the food is great they got a lot actives………………..

The animation team are amazing and make everyone feel welcome. Moataz and Saida are two of a fantastic bunch of people who really made our trip positive and fun. There are lots of activities to take part in and they team are always welcoming and happy to assist with any queries you have.

The animation team international is very spectacular and made my trip 10x better, all the activities and dances were very fun and enjoyable. The fitness classes were very professional and the instructor was a very nice girl, the night party was amazing and very including of everyone, the best trip I’ve had. I recommend anyone who would like to enjoy their trip to come here and come check out their animation team.