Guest User
January 31, 2023
This hotel is a 101% no go. As always me and my mate travelled here prior to travelling onboard a Railtour. As always we expected to arrive, check-in, have food, go sleep and wake up refreshed for the day ahead. Instead, we arrived and saw a pub. We walked round the building and found our entrance to the hotel. There is a door, with a door bell you have to ring to enter, which we did and was not greedy anyone. So we headed to the pub, which was a regret. We walked in trying to find a reception for the hotel, which there wasn’t. So after having a 30 second death fear, we went to the original point of entry. We rang on the managers door - bell and then was greeted by a woman who was polite. She told us its hard to manage when she was the only one there running it and it was difficult to maintain which we understood and said we understood. However, she then proceeded to tell us that the rooms would be changing in the day whilst we aren’t there. We stayed from May 13th - 15th May and we went out the 14th and our stuffed was moved without a problem in the day which we didn’t expect from a hotel to ever happen, and have to change rooms mid stay but, it happened. Next, onto the room. Now actually I personally found the beds comfy, they had nice bedding, and that’s about it about the room. The rooms were generally quite warm, no plug sockets, locks not working on doors, damp ceilings in corridors, peeling paint and wallpaper. Generally a massive let down. Second big let down, the fact bathroom facilities were shared. Now as a person who likes my hygiene I took the safe option to only use toilets and not showers because the ceilings were visibly older than the hotel, damp, looked crinkled and seemed about to die. Next up, the fact there was no reception is the stupidest thing in my life. You turn up expecting an instant check in and you have to search for a member of staff. Which is absolutely (mind the language) fu**ing disgraceful. If I was to just give everyone looking to stay near Heathrow some advice, sleep on a roof, sleep in a drain, sleep in the airport, it will be better than this. Overall I give this an absolute -5 if I could let alone a normal 1.