SpringHill Suites Houston Brookhollow
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Houston
SpringHill Suites Houston Brookhollow
Health Protected
2750 N Loop W, Houston, Texas 77092, United States
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With a stay at Springhill Suites By Marriott Houston Brookhollow in Houston (Brookhollow), you'll be within a 15-minute drive of Minute Maid Park and Toyota Center. This hotel is 10 mi (16 km) from George R. Brown Convention Center and 10.5 mi (17 km) from Rice University.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 100 Reviews
Amenities
Indoor Swimming PoolFitness RoomPublic ParkingFreeWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Lindale Park
(9.0km)
Metro: Cavalcade
(9.4km)
Airport: William P. Hobby Airport
(33.0km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
12
Queen Suite with Two Queen Beds and Sofa Bed
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Bathtub with Armrest
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10
King Suite with Sofa Bed
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Bathtub with Armrest
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4
Suite, Multiple Beds (Mobility/Hearing Access, Roll-in Shwr)
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
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5
Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)
2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
Guest Reviews(100)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Raziel
January 25, 2024
The rooms they give us on the first night were not cleaned. The mattress is a mess and dirty towels are on the bathroom floor. I requested for a different room and gave us a broken door/lock. Went twice to the front desk to change the key and finally asked him to come with us and give me to show that the door won’t open. We were transferred to another room and it was worst. The beds were not done and all the pillows were on the floor. So we asked the front desk to check the rooms first before transferring us to another one since we have all our luggages with us while he was transferring us to the other two different rooms. Until finally he found a room that was ready for use.
Also, the food was not great compared to comfort suites. They only have a few selections for breakfast and doesn’t taste good either. Will not book here anymore. We deserved a refund and transferred but that wasn’t possible for them that made us stay. Good thing only for one more night. But will never again book here. Regardless of their reason with the change of management, expect the worst here.
Lindy
January 22, 2024
The floor in Room 312 felt very unstable. There were several very weak sinking spots around the bed near the a/c unit. The hotel was clean but missing some of the usual bathroom amenities ie soap, cups, ice bucket, additional blanket and the parking security personnel never arrived.
Ali
January 16, 2024
During my 3 day stay, the room never got cleaned even after I requested housekeeping to be done.
The pool water had some chemicals in it that I’m not familiar with, which caused coughing.
The images look much nicer than reality, the hotel overall is very outdated.
Joy
January 16, 2024
Pool was cold (28 degrees outside).
TV’s did not work. They offered to change my room. I checked out the room first and Tv’s did not work there either. Glad I checked it out first before moving all my stuff. No bar soap in the bathroom. Had to bathe with shampoo. I will not book there again.
Sherrie
January 15, 2024
I had taken my granddaughter and her friend for her 16th bday, our stay was horrible!! Start off first they gave us the wrong room I requested room on the top floor they gave us a room on the bottom floor, second I asked for a room with the view they give us a room with the tree on the back side of hotel. I had gotten a room with the king size bed and a sofa bed the sofa bed sheet had not been changed look like it had blood or something on it. Then to top it off the toilet overflowed, backed up, water all over the floor they did bring us towels they also brought us a mop bucket said clean it!!! They didn't offer to comp our nite or give us a refund! Would have been better if they would have just apologized or even offered some kind of option.
Sonia
January 15, 2024
Terrible. They never cleaned the room and there is no housekeeping in the afternoon. The toilet clogged and nobody came they left a plunger and towels at the door.
Theresa
January 14, 2024
The smoke alarm went off twice in our room at 3am and 4am on our first night and woke our room up. The toilet stopped up on our second night but there was no maintenance to help so I was provided a plunger to resolve myself. Those 2 incidents impacted how we felt about our stay. Everything else was ok.
Scott
January 14, 2024
We checked in and were given a room with wet carpet. The carpet had just been shampooed and had not had a chance to dry. I requested a room change and so they moved me from the first floor to the second floor to a room that also had wet carpet. I went back to the manager and requested another room change. He told me that it would be dry in 30 minutes and I told him I would like a room that had dry carpet now, not in 30 minutes. They accommodated me and I finally got settled in. It’s good to know that they shampoo the carpet regularly, but I was a little offended that they just expected me to slosh around my room on wet carpet. It soaked right through my socks when I took off my shoes so there was no way I could make that work!
Andrew
January 11, 2024
Despite the recent bad reviews, I had no complaints with my stay at this hotel. The key to my room stopped working after the first night, but the staff reprogrammed it and we were on our way. The room was clean and pleasant. The only two small nitpicks I would have is that the breakfast options are slightly limited and the lobby smells like a swimming pool. Considering the pool is near the lobby, this isn’t something that is largely in their control. Overall, it was a pleasant experience!
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | US$ 0.10 (approx. AU$ 0.16) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Opened: 1998
- Renovated: 2011
- Number of Rooms: 20
With a stay at Springhill Suites By Marriott Houston Brookhollow in Houston (Brookhollow), you'll be within a 15-minute drive of Minute Maid Park and Toyota Center. This hotel is 10 mi (16 km) from George R. Brown Convention Center and 10.5 mi (17 km) from Rice University.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 79 guestrooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 79 guestrooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Fitness Room
Public ParkingFree
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Indoor Swimming Pool
Fitness Room
Show More