Bright Hotel Huaibei

The room is so hot that the air conditioner has no cold wind, the frogs in the pond screamed all night, and the friends I entertained didn’t sleep well all night. I booked a room of more than 700 yuan per night on your wedding platform, and I was charged 1580. The car parked at the entrance of the lobby was messy. , The room is so expensive that even hand-sprayed fireworks are not allowed to be displayed, so where is the extra money spent on my room? , that is to say, you are a high-end hotel in Huaibei, and the service management is the same as *. The staff at the front desk for room registration don’t know how to train them. They have to answer the phone for a while and have to talk to colleagues next to them about other things. Five or six people are standing at the front desk waiting to register. Can’t we recruit two more people? The experience is not as good as chain hotels.

Called in the middle of the night and sent the wrong instant noodles.

The settlement fee is not clear, there are many in-room charges, the experience service is extremely poor, and everything is charged, it is better to add it to the room rate at the beginning. Another thing is Ctrip booking 478, 498 when checking out, I don't understand, and no one explained it!

酒店環境不錯 前台工作人員非常熱情 工作人員ZWY態度很好 下次來淮北還會首選伯瑞特。確實每次來淮北都是衹住伯瑞特，從剛開業就經常帶孩子來住。前台工作很親切且高效。水吧枱的小帥哥看孩子很熱，主動給紙巾和温水，特別貼心。水吧枱出去就能看到無敵湖景。不遠處有萌寵樂園，孩子很喜歡。親子房間品質一流，雖然不是湖景，但房間佈局很好，有衣帽間，浴缸（還給提供一次性浴缸袋）孩子游戲屋、樂高玩具、戲水小鴨等。