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Hue Serene Palace Hotel

21 Lane 42 Nguyen Cong Tru street, Hue, Tinh Thua Thien-Hue, Vietnam1.5 km from downtownShow on map

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Hotel Reviews

4.6/5Outstanding

Great food, Great rooms

47 reviews

Most Popular Amenities

Wi-Fi in designated areas

Airport Shuttle Service

Airport pickup service

Restaurant

Non-smoking floor

Hotel Location

  • Phu Bai International Airport16.42 km
  • Hue Train Station2.89 km

    Hotel Description

    • Opened: 2013
    • Number of Rooms: 30
    <p><b>Property Location</b> <br />In the heart of Hue, Hue Serene Palace is close to Dong Ba Market and Truongtien Bridge. This hotel is within close proximity of Hue Museum of Royal Fine Arts and Imperial City.</p><p><b>Rooms</b> <br />Make yourself at home in one of the 30 air-conditioned rooms featuring minibars and LED televisions. Computers with complimentary wired and wireless Internet keep you connected, and cable programming is available for entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.</p><p><b>Rec, Spa, Premium Amenities</b> <br />Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Additional features include babysitting/childcare and tour/ticket assistance. The complimentary beach shuttle makes getting to the surf and sand a breeze.</p><p><b>Dining</b> <br />Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's 24-hour room service.</p><p><b>Business, Other Amenities</b> <br />Featured amenities include complimentary high-speed (wired) Internet access, dry cleaning/laundry services, and luggage storage. Guests may use a train station pick-up service for a surcharge, and limited parking is available onsite.</p><p>You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.</p>

    Services & Amenities

        Restaurant
    Internet
    • Wi-Fi in designated areas
    Transportation Services
    • Airport pickup service
    • Pickup Service(Bus/Train Station)
    • Airport Shuttle Service
    • Shuttle service to nearby landmarks
    • Car rental
    • Bicycle rental
    Front Desk Services
    • Luggage storage
    • Front desk safe
    • Valet parking
    • Concierge service
    • Attraction ticket service
    • Express check-in/checkout
    • Currency exchange
    • Front desk (24 hours)
    • Doorman
    Food & Drink
    • Restaurant
    • Room service
    • Children's meals
    General
    • Heating
    • Elevator
    • ATM
    • Newspaper in lobbyFree
    • Non-smoking public areas
    • Non-smoking floor
    Business Services
    • Business center
    • Fax/copying service
    Other
    • Laundry service (off-site)
    • Multilingual staff
    • Dry cleaning
    Cleaning Services
    • Ironing service
    • Laundry service
    Kid's Facilities
    • Childcare Service
    Activities
    • Hiking
    Public Area
    • Lobby seating area

    Need to Know

    Important City Info
    If non-Vietnamese male guests stay in one room with Vietnamese female guests, valid marriage certificates must be provided when checking in at the hotel. Otherwise, check-in may be refused.

    Hotel Policy

    Check-in and Check-out
    • Check-in from 14:00
    • Check-out before 12:00
    Children and Extra Beds

    Children are welcome at this hotel.

  • Using Existing Beds
  • For each room, 1 child 12 years old and under can use existing beds.

    • Children 6 years and under
      BreakfastIncluded
      FeeFree
    • Children between 7-12 years old
      BreakfastIncluded
      FeeUS$8.00 (approx. AU$11.46) per person per night
  • Notes
  • Children aged under 18 years old must be accompanied by a legal guardian. Children aged over 12 years old will be charged 100% of the room rate.

    Child and extra bed policies vary by room, each room rate is for a specific number of guests. Additional fees may be charged for accompanying children and additional guests. For details, please confirm with the hotel.

      Breakfast
      • FeeUS$4.00 (Approximately AU$5.73) /person
      Parking
      • Parking is available (free).

      Pets

      No pets allowed.

      Paying at the Hotel

      The following payment methods are accepted by the hotel

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