Name: Platinum International Apartments (Huiyang High speed Railway Station Xinghe COCO Store)
Address: Platinum International Apartments (Huiyang High speed Railway Station Xinghe COCO Store), Huiyang District, Huizhou, Guangdong, China, Platinum International Apartments (Huiyang High speed Railway Station Xinghe COCO Store), Mainland, China
Rating: 9.8

Guest User

Elegant Queen Room

Stayed in Dec 2024

Solo travellers

1 review

10.0/10

Outstanding

Posted on Jan 24, 2025

Good location near train station, The spacious room very clean, tastefully done. All staff are friendly and helpful, highly recommended.

Response from Property: 非常感謝您給予我們酒店五星好評！我們非常高興能夠滿足您的期望，併為您提供了愉快的住宿體驗。您的滿意是我們最大的動力，我們會繼續努力，為每一位客人提供更好的服務

Guest User

Superior Queen Room

Stayed in Nov 2024

Business travellers

55 review

2.0/10

Posted on Dec 12, 2024

I would NOT recommend. Is extremly loud. Windows are not soundproof at all. Bed is extremly uncomfortable. I could not sleep at all. It was the worst night Ever.

Response from Property: Dear guest, we apologize that our stay did not provide you with a comfortable sleeping experience. Regarding the issue of bed comfort, we have forwarded your feedback to the relevant departments and will evaluate and improve the comfort of the bedding to ensure that guests can have a high-quality sleep experience in the future. For noise issues, we will investigate the source of the noise and strengthen sound insulation measures, such as checking the sealing of doors and windows, optimizing the operation of surrounding equipment, etc. Thank you for your frankness, which gave us the opportunity to improve the problem. We look forward to your visit again and will definitely provide you with a completely different and high-quality experience.

Oppai Kun

Deluxe Queen Room

Stayed in Apr 2025

Solo travellers

4 review

10.0/10

Outstanding

Posted on May 10, 2025

niceeeeeeeeee

Response from Property: 非常感謝您給予我們酒店五星好評！我們非常高興能夠滿足您的期望，併為您提供了愉快的住宿體驗。您的滿意是我們最大的動力，我們會繼續努力，為每一位客人提供更好的服務

Guest User

Superior Queen Room

Stayed in Sep 2024

Family

8 review

10.0/10

Outstanding

Posted on Oct 3, 2024

Very nice

Response from Property: 非常感謝您給予我們酒店五星好評！我們非常高興能夠滿足您的期望，併為您提供了愉快的住宿體驗。您的滿意是我們最大的動力，我們會繼續努力，為每一位客人提供更好的服務

Guest User

Superior Queen Room

Stayed in Feb 2024

Business travellers

16 review

5.0/10

Posted on Mar 25, 2024

There is a railway outside the window. From time to time, a car passes by, which is really noisy. The soundproofing is also very good, you can hear everything in the corridor. The most outrageous thing is that I asked the front desk for two bottles of water and was told that I would be charged extra because I didn't extend my stay for the next day. This is the first time for people who have stayed in hotels hundreds of times to encounter this situation. You said you deserve the bad reviews?

Original TextTranslated by Google

Response from Property: Dear guests, we are sorry for the inconvenience caused to you. The hotel is located towards the high-speed rail which is an unchangeable fact. The hotel front desk provides free disposable earplugs for use. There are 2 bottles of mineral water in the guest room. If it is not enough, you can add 2 more bottles. If you exceed 4 bottles per day, there will be an additional charge of 3 yuan/bottle. Our hotel also adheres to the principle of "low-carbon life and water conservation". Each hotel has Respective management regulations cannot be generalized. Please understand and understand the hotel's relevant regulations. Reasonable comment, thank you!

Guest User

Elegant Queen Room

Stayed in Apr 2025

Family

1 review

9.5/10

Amazing

Posted on May 6, 2025

酒店位置非常好隔離還有便利店非常之方便房間企理乾淨👍🏻 酒店服務人員好nice有禮貌我們離開那天天氣非常之差落大雨請求遲啲退房亦冇問題有下次

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Response from Property: 非常感謝您給予我們酒店五星好評！我們非常高興能夠滿足您的期望，併為您提供了愉快的住宿體驗。您的滿意是我們最大的動力，我們會繼續努力，為每一位客人提供更好的服務

Guest User

Elegant Queen Room

Stayed in Apr 2025

Couples

5 review

10.0/10

Outstanding

Posted on May 18, 2025

位置很方便，下高鐵過來就是了。距離海邊也很方便，下樓就能打車。前台小姐姐的態度很nice，昨天留言的入住訴求都有幫忙滿足。房間住的也很不錯，推薦～

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Response from Property: 非常感謝您給予我們酒店五星好評！我們非常高興能夠滿足您的期望，併為您提供了愉快的住宿體驗。您的滿意是我們最大的動力，我們會繼續努力，為每一位客人提供更好的服務

Bihumanbu

Superior Queen Room

Stayed in Apr 2025

Business travellers

10 review

10.0/10

Outstanding

Posted on May 16, 2025

酒店非常好，乾淨衞生，非常滿意，房間住着很安心，早餐也很不錯。離高鐵站不遠，非常方便，酒店服務非常好，非常滿意，下次還會來住。

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Response from Property: 非常感謝您給予我們酒店五星好評！我們非常高興能夠滿足您的期望，併為您提供了愉快的住宿體驗。您的滿意是我們最大的動力，我們會繼續努力，為每一位客人提供更好的服務

Anonymous User

Elegant Queen Room

Stayed in Mar 2025

Travel with friends

3 review

5.0/10

Posted on Apr 18, 2025

酒店各方面都過得去，但最大問題是隔音很差，尤其是因為酒店很近鐵路和馬路，所以晚上很嘈，酒店的窗是很簡單那種，完全不隔音很嘈吵，晚上很難入睡，不建議入住。

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Response from Property: 尊敬的客人，您好！非常感謝您選擇入住我們酒店並抽出時間反饋寶貴意見。對於此次入住期間因周邊交通噪音及窗户隔音問題給您帶來的不佳體驗，我們深表歉意！雖地理位置無法改變，但我們未能充分做好隔音措施，對此我們深感愧疚與自責。前台也準備了耳塞供客人免費取用。您的意見是我們改進的動力，再次為此次不佳體驗致歉，期待能有機會重新贏得您的認可！

Guest User

Elegant Queen Room

Stayed in Apr 2025

Other

8 review

10.0/10

Outstanding

Posted on May 19, 2025

非常好，已經在他家住過三次了，環境真的很棒，下雨天還可以借傘，周圍吃飯商場也不少，交通很便利，推薦一下。

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