Anonymous User
April 3, 2024
I have no expectations for this hotel, because you guys disgust me! First of all, the room is relatively old, and there is no charging port even on the bedside. You can figure this out for yourself. This is okay, as long as I don’t play with my phone in bed. However, the service attitude is very, very, very poor. I don't even know where they found these talents. I was going to sleep at night. There was no switch for the ceiling light beside the bed. I went to the door to turn off the light. None of this mattered. Don't worry about this because the hotel is old. As a result, after turning off the lights for a long time, I couldn't turn off the two lights on the bedside. No matter how I turned them off, they didn't work. I searched the whole house again, wondering if I didn't see anything. I even searched for the shower stall in the toilet, but I couldn't turn it off. There was nothing I could do, so I called the front desk, but the front desk said he couldn't do it and asked me to sleep on it. There was nothing I could do. It probably meant that it was so late and it wasn't like an electrician couldn't do it. He even asked me to pull out the power card. If pulling out the power card can solve the problem, can I use you to solve the problem? Can’t I do it myself? There's no electricity in the house and the air conditioner doesn't work. Do you want to suffocate me? There is also a sense behind the words that I am being unreasonable! You all made me laugh! How can you let me sleep with two big light bulbs hanging above my head? ? ? He said he just couldn't do it anyway, so he could do whatever he wanted. Didn't I say you wouldn't go to your superior? After hanging up the phone, I felt that the attitude of these people was too much to help me solve the problem, and they had to turn it on myself. I found the electric switch, and finally tried to turn off the ceiling light switches one by one, so that the air conditioner could still be used, otherwise I would not sleep in such a heat. Can't catch it. I was just lying in bed and squinting for a while. There was a knock on the door. When I opened the door, a security guard came. He had to pull out the power card when entering the room. Do the people in this hotel know nothing more than pulling out the power card? Fortunately, I stopped it and said that I had turned off the switch and it was fine. Originally, this matter ended here, and I didn’t want to come up and say this. The annoying thing is that I checked out in a hurry this morning. Last night I was lying on the bed with the headphones in my pants pocket resting on my thighs, so I threw them on the bed. When I left in the morning, I didn’t know whether they were rolled up in the quilt or dropped to the floor. Anyway, I forgot about it. When I remembered to call the front desk, they said it wasn't there. The service staff said they hadn't seen it either. They also said they were looking for it for me and would let me know if they found it. His uncle, if I hadn't clearly remembered that I was wearing headphones yesterday, I would have thought I didn't. Their operation really disgusted me. Really, I have never stayed in a hotel with a worse environment than this one, but I have never met such a disgusting person. Speaking of which, by the way, their wifi is not very good, it comes and goes. To be honest, if I hadn't lost my headphones, I wouldn't want to come up and write this, but as a service industry, you really disgust me! ! ! We don’t know what to think about whether Ctrip can cooperate with this hotel! ! !
Original TextTranslation provided by Google