Pullman Sydney Hyde Park

The staff provides excellent, friendly service and a fantastic location in Hyde Park with easy access to transportation, shopping, dining, and attractions. Guests praise the comfortable beds, spacious rooms, and beautiful views.

In short, Pullman Hyde Park Sydney is a great hotel with a gym and pool that offer good views. The rooms are clean, and the location is perfect for accessing all the famous tourist spots. We stayed for 5 nights at Pullman Hyde Park Sydney in mid-May. We arrived at the hotel around 10 AM, which was earlier than the scheduled check-in time. We requested an early check-in at the concierge; however, we were informed that no rooms were available until 1 PM. This was understandable, given our early arrival. While waiting, we appreciated the water dispenser and snacks available for guests. One downside was that the hotel had only three lifts, which were insufficient for the number of guests. One lift even broke down, and the other two were quite slow. We booked a Superior King Room with a Hyde Park view, which was lovely. The room was clean, with no odors or stains. However, our first room was missing disposable slippers and had a broken phone. The staff quickly sent a technician and arranged for us to move to a higher floor with a functioning phone. They were responsive, but we had to move our luggage ourselves, as they were unable to assist with that. (It was around 6pm so they may be short-staffed at that moment.) We spent some time at the gym, but unfortunately, the drinking water ran out around 6 PM. We called the concierge to have it replenished, but no one arrived by the time we left. The pool was decent, and there was also a jacuzzi. However, the jacuzzi was located right next to the gym and in front of the glass entrance, so anyone coming out of the elevator could see you enjoying it, which may or may not be a concern for some guests. A highlight was running on the treadmill while enjoying the stunning sunset over the city skyline—it was spectacular. The location was fantastic! The major bus stops were just a 6-minute walk away, providing easy access to Bondi Beach, Central Station, and Darling Harbour .etc. It was also only a 15-20 minute walk to the harbour, which made exploring the area very convenient. Overall, while I believe there are cheaper options with similar location advantages, the cleanliness at Pullman Hyde Park was notably better than those alternatives.

We stayed at Pullman Hyde Park in Sydney during Christmas holiday and while the location is fantastic, right in the heart of the city with easy access to attractions and dining, the hotel itself feels a bit outdated. The building could definitely use some updates to match the price point. We had an issue with the toilet seat, which was oddly positioned and wasn’t able to pull it up and made it uncomfortable for my husband to use. Not a major deal-breaker, but definitely a bit inconvenient. Another downside was the lack of soundproofing in the rooms. We could hear a lot of noise from the hallway and other rooms, which made it hard to get a good night's sleep. The jacuzzi was quite small, much smaller than expected, but on a positive note, the rooftop pool was a highlight. The view of Hyde Park and the surrounding skyline was absolutely stunning—definitely the best part of the stay. Overall, it’s a decent option if you’re looking for a central location, but for the price, I was hoping for a bit more in terms of room quality and amenities.