Datong Hunyuan Tangtou Hot Spring Hotel

We arrived at 7pm. The waiter Xiao Zheng warmly received us and instructed us how to take the elevator to the room. In the evening, he also considerately sent us a bowl of longevity noodles. The baby is a big kid, and the shoes provided by the hotel are a bit small. That night, the housekeeper was very enthusiastic to find a pair of suitable slippers for us. The hotel did not have a refrigerator, and the housekeeper brought ice. We always felt that this service was what a resort hotel should have. Because we predicted that the hot spring would be changed that night, we decided to take a hot spring bath the next day. To be honest, the facilities are lacking, and the hot spring water is not live water, and there is no filtration. It started at 9 o'clock, and we went to soak before 10 o'clock. There were already some stratum corneum. The pavilion was filled with new water, but it also needed to be cooled down before we could go. In short, the hot spring facilities need to be improved. In addition, I want to say about smoking control. I hope the service staff can stop guests from smoking in the indoor hot spring area. There are many children, which is very inappropriate.

There are too many complaints. I went there on Saturday and Sunday at the beginning of the month. It was not as good as when it just opened. First, the hotel guests' hot spring experience tickets were given a towel when they just opened, and they also gave snacks in the lounge. At that time, it was less than 400 yuan a night. This time, there were no snacks and no towels. It was really a hot spring experience ticket; second, the hotel's front desk phone was not connected at night. It was busy for half an hour. Finally, I took a mobile phone to call Ctrip and it was answered in seconds. Are you afraid that the guests at night will disturb your front desk rest? I asked why the room phone was not connected. My God, the front desk was so awesome. They said it was because they were always answering the phone; third, after checking in, we took a nap at noon, and someone knocked on the door. Before we got up to open the door, the waiter swiped the room card and entered the door directly. Then when he saw someone, he didn't apologize or feel embarrassed, but laughed hahaha. Is it funny to disturb others' rest? Is it fun to enter the guest's room at will? Can you enter at will at night? Just when the front desk phone is not answered, you can do whatever you want? There are too many complaints. It's fine if it can be opened or not. The outdoor water is so dirty. The environment was not good before but the water was good. Now the water is not good. I am afraid someone will break in at night after staying for one night. There are fewer guests than in the trial operation. How many people are discouraged by this kind of service? This is a hotel that has been open for almost a year, and it is at this level.

我覺得真的自己好幸運，網上看到好多不好的評論，去之前心情忐忑，直到我進入那乾淨的大堂，然後去餐廳享用美味的午餐，還有服務人員樸實熱情的招待，再到進入房間的乾淨衞生和舒適，心情一下子美美噠，最後説温泉，親眼看到工作人員勤勞的清理池子，我們一家人享用一個極度舒適的池子，簡直賽過神仙，還有還有，早餐太棒了👏説實話要不是位置偏，這麼好的地方八百一晚也不過分

房間很舒服，私湯服務也很棒，就是有的時候會聽不太懂本地方言，值得讚揚的是餐廳，菜真的很好吃，點的每一個都好吃，服務員小姐姐也很nice，就是公共湯池真的有點少，私湯還是不錯的，寶寶很滿意。外面停車場有一大片遠山，好美～

就是太偏僻，其他的都還好，設施很好，乾淨，衞生，吃飯價格也很便宜，唯一的就是充電樁太貴，1.2一度電，個人覺得既然是住店客人沒必要定價那麼貴。温泉也不錯，室內室外都還好

我來説説優點，早餐比較豐富也還好吃，單人68元一人，我們小孩因為15歲了加了40元，一起訂了三間房，房間作為五星級中規中矩，大廳很漂亮。説説需要改進的地方，服務意識除了門口保安不錯以外，其餘的還是有待提高，既然是温泉酒店那麼温泉很重要，但確實一般，12個池子有的58度，有的48度，能泡的就幾個又小，而且因太多人集中幾個池子很臟，三家人泡了一個小時都走了。門禁太多，一個荒野的酒店不知道為啥設那麼多門禁刷卡，非常麻煩，沒想給低分是因為前台送了一份早餐留了面子