Anonymous User
1. When I ordered breakfast this morning, the first thing they said was that my room door wasn't open, and I hadn't received any notification. The robot didn't ring the doorbell, and there was no phone call. They later explained that the previous guest had unplugged the phone. Can I assume this means you don't even do room checks or housekeeping services? I checked carefully later, and everything was perfectly fine.
2. The air conditioning was on all night, and the room temperature was stuck at 10 degrees Celsius. I want to ask, isn't anyone going to fix it?
3. The bathroom was completely bare. The front desk gave me toothpaste, a toothbrush, and disposable bath towels, but no face towels? Thank goodness I brought my own.
4. I've never written a bad review for any hotel before, and you called me this morning, making me laugh in anger. This room is so big, and you took the computer, fine, but you also took the table! Where are you going to put the table and chair? For some ghost to play with?
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