Palmon Bay Hotel & Spa

Such a beautiful hotel with professional yet friendly and helpful staff. Especially Lidje the receptionist she went beyond her way to make it enjoyable for us when we visited at low season not much was open. I thank everyone from cleaner and waiters were amazing. Highly recommended.

I can thoroughly recommend this hotel. We had a great time at Palmon Bay hotel. Excellent situation. Hotel can organise trips from a local travel agent . Dubrovnik and Ostrog Monastery. There may be more in the summer months. Staff are very very helpful, polite, yet friendly. Extremely good command of English, puts us Brits to shame. Rooms were clean, services daily. We had a super view of sea and mountains with a balcony. We had half board. The food was lovely. Lots of choice, very tasty and well presented. The Spa facilities were a lovely treat. I had a massage which was fantastic. Thank you Palmon Bay!

The hotel seems to have a policy of putting guests in the worst rooms - small and with no views (except of the inside of the hotel or the road). They then offer a balcony for an additional £12 per night up to the 3rd floor (no views) prices rising from there for a balcony on an upper floor (£20 a night) and even more for a sea view. The food was poor and lacked variety (school dinners comes to mind). Tour operators seem reluctant to intervene. Avoid

This is forth time me and father are coming back to this hotel (in the past 12 months).....and that should tell you how great this place is. I already left one 5 star review about this place.....but I have to repeat myself..... because they always manage to outdo themselves and make it even better. If you love outdoors.....hiking and mountain climbing......this place is surrounded with majestic mountains. If you love sea adventures.........you just walk out of hotel, and you there. Location is perfect, hotel is beautiful, breakfast and dinner delicious........but it's the people that work there that make it a 10 star hotel! Thank you Lidija, Dragana and everyone at the front desk for always smooth check in and check out, for all your help with anything we needed. Those are the first smiley faces we see when we come and the last ones when we leave. That's why is so hard to say goodbye. Thank you housekeeping ladies for keeping everything so nice and clean, always ready to take care anything we need for our room. Thank you everyone at the kitchen and restaurant for delicious breakfast and dinner buffet.......and thank you Aleksandra for always being such a great host and greeting us with a smile (always remembering our room number). Thank you Jelena for keeping the pool and spa area with your team members, always in such impeccable shape. Thank you Vukosava for always wishing me and dad a wonderful day (with your big smile) while walking through garden and yard area. My apologies for not mentioning everyone's name.......so I'm just going to say that all the employees at the hotel are hard working and amazing in their own way.I believe it takes good management to have and to keep this great group of people. Me and my family traveled the world, but this place is really "home away from home"! Until next time 👍! Aleksandar and dad George

Would have been a nice stay but unfortunately after booking through Travel Republic as a package we were told the hotel wanted more money for the stay so we cancelled. We then booked accommodation only through the same company to be advised next day it’s no longer available - advised by the hotel apparently. But it’s still showing as having availability on many sites for our dates. Hey Ho we’ve now booked somewhere else who I’m sure will appreciate our business and hopefully won’t mess us around ! Not great customer service 😏

Really lovely hotel. Room was clean and modern. Upon checking in we were voluntarily offered a twin room (travelling with a friend) which was great. Facilities were really good. The main pool is really nice with access to the beach. Plenty of loungers and towels provided. The second  floor pool area is an added bonus and a well kept secret, we were the only ones there! The spa was nice, great to have the option of an indoor pool. My friend had a massage, she really enjoyed it and was reasonably priced. The roof top bar gives great views. Location was a huge bonus, we didn't realise how good it was until we arrived. Just outside the hotel are lots of different restaurants all along the seafront. Herceg Novi old town is a 30 minute walk, nice to have a look around. The restaurants were really reasonably priced, fresh pizza for €10. Supermarket is nearby. The staff were friendly and really helpful. Reception recommended a boat tour operator which we then booked through. They also booked us spaces on the bus to Dubrovnik. We had a great day and very easy. The food is the only thing that let's the hotel down. I'd recommend B&B only, we did half board but ate out a couple of times. There was very limited fresh fruit at breakfast, the fruit salad continually ran out. Dinner was okay. Always fish and usually a slow cooked meat dish which was nice. The dessert was limited, just 2 layered cake slices. Part way through our stay a big group arrived. They took over the restaurant and the hotel struggled to keep up demand. We started eating later and this helped. Overall, I would really recommend the hotel.

Great location. Great sea view from the sea side rooms. In addition to the indoor spa the hotel has a pleasant outdoor swimming pool area on the shore. My reasons not to give a 4 star rating: 1. The quality of food served at the dinner buffet does not meet my standard of 4 stars. 2. The way service is organized at the buffet dinner should be changed: The waiters whom incoming clients expect to serve them with their dinner drink orders have an overlapping responsibility of cleaning and remaking the tables after previous clients. This responsibility seems to have higher priority, which gives the clients that arrive later an experience of not being noticed in the way they expect in a 4 star restaurant. 3. I was swetting during the firsts nights in our superior room even though the room temperature was not excessive. We found the reason to be the fabric with plastic cover placed under the sheet of our bed. This kind of cover prevents the “ventilation” that cotton sheets otherwise provide. 4. During the last sunny days of our stay the temperature of our room was annoyingly warm, 25-27+ degrees C. I tried to cool the room with the help of the air conditioning by choosing the cooling mode alternative. This, however, did not worked. I was told by the reception that this is due to the fact that the mode of the air-conditioning of the hotel had been switched to the heating mode and therefore the cooling feature is not available. 🥵

Fabulous hotel everything is spotlessly clean which is a credit to them,the staff were all very friendly & we were always greeted with a smile,plenty of sunbeds & free towels to use too,we used the private beach area which was very relaxing,we were on bed & breakfast & there was plenty of choice,and was always nice,one evening went to the terrace restaurant called The Olive,views were amazing but the food was awful,plenty of nice places to eat & drink nearby,only thing that spoilt it for me is too many cats roaming about,but apart from that had a great holiday.