Palas Ilıca

Hotel design was fabulous a dream room surrounded by flowers. But the best part is the service and attention given by hotel manager Deniz. We felt that we were in good hands everything will be solved with grace thanks a lot. Hotel is a very good location 10 mins walk on the left and you’re in Yıldızburnu, 10 mins walk on the right hand side and you are at Ilıca beach these two beaches are back to back thus when one is windy otther one is calm 👍👍👍

We stayed at the hotel in August 2022 and it was, without a doubt, the worst hotel experience of my life. The rooms were outdated and everything was rusty. The towels and bed sheets were stained with yellow spots and there was mold and exposed electrical wires on the walls. The breakfast was incredibly bad and we only ate it on the first day of our 5-day stay. The website descriptions were misleading and most of the items promised were not available in the room (WIFI basically not functioning, not room safe, no desk, minibar not working etc.). The pictures shown on travel agencies were either outdated or completely fabricated. For a true representation of the room's condition (rust, mold, and wires), you can refer to my pictures in the review. I would never recommend this hotel and I took legal action against the travel agency to recover some of the costs. We won the lawsuit this week and will receive a 50% refund of the expenses.