Hotel Hills Sarajevo Congress & Thermal Spa Resort
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ilidza

Hotel Hills Sarajevo Congress & Thermal Spa Resort

Health Protected
No. 1 of Top Premium Hotels in Ilidza
R8G6+WVH, Butmirska cesta 18, Ilidza, Federation of Bosnia and Herzegovina 71000, Bosnia and Herzegovina
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With a stay at Hotel Hills Congress & Termal Spa Resort in Sarajevo, you'll be steps from Ilidza Thermal Riviera and a 3-minute drive from Bosna. This luxury hotel is 1.5 mi (2.5 km) from Sarajevo Tunnel Museum and 3.1 mi (4.9 km) from Bosna River Spring.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 61 Reviews
Amenities
Sunbathing AreaIndoor Swimming PoolOutdoor Swimming PoolSaunaSpaMassage RoomFitness RoomPrivate ParkingFreeCar Charging FacilitiesAirport Pick-up Service
All Amenities
Surroundings
Airport: Sarajevo International Airport
(3.2km)
Landmarks: Ilidža Thermal Riviera
(249m)
Landmarks: Tunnel of Hope
(2.1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Double or Twin Room with Balcony
11

Deluxe Double or Twin Room with Balcony

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Electric Fan
Room Details
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Deluxe One-Bedroom Suite with Balcony
8

Deluxe One-Bedroom Suite with Balcony

3 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Single Single Deluxe Room
1

Single Single Deluxe Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Shower
Room Details
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Deluxe Suite, 1 Bedroom, Balcony, Mountain View
8

Deluxe Suite, 1 Bedroom, Balcony, Mountain View

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Family Room Family Deluxe Room
2

Family Room Family Deluxe Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Shower
Room Details
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Deluxe City View Double or Twin Room with Balcony
8

Deluxe City View Double or Twin Room with Balcony

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Triple Triple Deluxe Room
3

Triple Triple Deluxe Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Toothpaste
24-Hour Hot Water
In-room Wi-Fi
Room Details
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Guest Reviews(61)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.2
  • Location4.3
  • Service4.2
Mate Banovac
January 12, 2023
Nice experience
chenzhenhua
November 27, 2023
The room is very good, you can also enjoy hot springs and swimming
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Murat
December 5, 2022
It is the best Sarajevo hotel to stay in winter.
Original TextTranslation provided by Google
Rale
January 15, 2023
All good
Original TextTranslation provided by Google
Guest User
March 1, 2024
Bad service specially cleaning and in swimming pool .. no safety no clear rules they say they will open outide swimming pool slide if there are people when we ask to open they say you are not people and laugh. We complain but not good responce.
Guest User
January 14, 2024
We were not guests of the hotel that lodging. We spent 3 days in the restaurant and bar within the hotel. It was an international tournament in football. The offer is poor service even worse than the offer. Funny. I would understand that the hotel is a classification of 2 stars or 3. Hills is a 5 star hotel
Guest User
September 17, 2023
This hotel looks nice, however, the cleanliness levels aren't great. There is alot of mould in the bathrooms, and in one the shower head was coming away from the ceiling and leaking from the pipes in the ceiling. In the other the bath shifted alot and creaked when standing in it. The beds are large and relatively comfortable. The kettle was filthy with white gunk floating in it. There is also a bad smell outside the back of the hotel, I think coming from nearby buildings/factories. The reception staff were friendly and helpful. Parking was not always easy, unless you are willing to walk alot. There is only one disabled bay at the front which gets blocked off during some events. People often seemed to park across the closer parks, and often people sped around the drop off zone very fast. One driver came very close to hitting me as a pedestrian. The barber attached to the hotel is very friendly and polite and does a good job. The hairdresser/salon had one woman working in it who seemed very annoyed/rude when we enquired to services and prices. However, her colleague came in, and took over who had excellent customer service. Unfortunately I was quite put off by the first staff member as she made it seem like it was such an inconvenience we were there. The pools are quite nice and large, however, it is open to the public so lots of people on weekends. The slides aren't open all the time, but were on the weekend. I cannot say I recommend the massages in the hotel at all. My partner and I had 2. The first was quite enjoyable, however, the second was painful and I repeatedly told the masseuse it was too hard. She argued saying it needed to be and I would "feel better for it later". I did not, I have uploaded photos of the severe bruising on my arms that I was left with. I have been unable to sleep on my side for days and any form of touch is agony. I did go back and complain, and I was told it was because I had 2 massages in close succession. This cannot be the case as the first masseuse did not even massage my upper arms. She proceeded to rub ice up and down the bruises which did not help, and then put a peppermint oil on the bruises. I was reluctant to let her as I am not a fan of peppermint but she insisted it would help. I had been wearing a brand new dress that day and she pushed down the sleeves across the bruises on to the oil as far as she could, I think to hide how bad they were to other clientel. I have washed the dress 3 times already and still can't get the peppermint oil off it. The peppermint did not help at all. My partner has been very upset that they paid for the massage for me to be hurt so badly, and was annoyed the masseuse seemed to be full of excuses as to why it happened rather than taking responsibility. Reception staff were very helpful in providing ice for the bruising and swelling, and showed alot of empathy and kindness to the pain I have been in. Room service could be hit and miss. Some meals were fantastic. The ste
Guest User
August 29, 2023
Hotel Hills Sarajevo Congress & Thermal Spa Resort Sarajevo Disappointing hotel with a lot to do to earn a 3* rating. 912315294 My client chose this hotel for me and told me that it was the best hotel in Sarajevo; this is worrying. Check-in was chaotic - sent to a room that was occupied by a woman taking a shower, which was embarrassing. Check-in staff made a big thing about me arriving early: check-in was 2:00 pm and I arrived at 12:30. They were quite off about this and made a big thing of ' not charging me' for early check-in. Room was spacious and comfortable but not clean and with broken furniture and toilet. Furniture was changed but the toilet wasn't. Why did cleaning staff pick this up? Lights and blinds also broken. Room wasn't clean - dirty skirting boards, tea stains, stained carpet. Drinks tray had no milk or creamer and I was told that this couldn't be provided. Public areas - lots of unused space so it feels like an unused hotel. Only one restaurant - breakfast fine but dinner is dreadful. Same menu in the tired and dated cafe area. Service in the restaurant is slow and rude. When I tried to bring a glass of milk to my room - to make tea - I was rudely told to put it back and told to follow the rules. Definitely not 5 star dining. The foyer coffee shop wasn't open whilst I was there and I was told that the rooftop restaurant referred to in the hotel guide didn't exist. The hotel guide is rude - rules of behaviour for guests - and no information guests need e.g.tv channels, room service menu, numbers for reception, housekeeping etc, tourist information. Because I was here for work I didn't try to get into Sarajevo but my client told me it was 30 minutes away and there is nothing near the hotel other than the airport. If this was 3* it would be just about okay. I stay in 5* hotels all over the world and this hotel isn't 5* in any way. They need to improve staff interaction, customer service, cleanliness, dining facilities, room facilities and conditions etc to get to be a good 3* hotel and they've a long way to go to get to be a 5* hotel.
Emina
August 24, 2023
Staff was great, but the rooms are not wheelchair accessible. Also it could have been much cleaner. The elevators were dirty and I also found a huge bug in my room. The rooms are not worth the price to be honest.

Property Policies

Check-in and Check-out Times
Check-in: 14:00–23:00
Check-out: 05:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Halal, Vegetarian
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 260
With a stay at Hotel Hills Congress & Termal Spa Resort in Sarajevo, you'll be steps from Ilidza Thermal Riviera and a 3-minute drive from Bosna. This luxury hotel is 1.5 mi (2.5 km) from Sarajevo Tunnel Museum and 3.1 mi (4.9 km) from Bosna River Spring.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a complimentary water park, a health club, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

For lunch or dinner, stop by Hotel Hills Restaurant, a restaurant that specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 260 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets.

Services & Amenities

Indoor Swimming Pool
Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Water Park
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel Hills Sarajevo Congress & Thermal Spa Resort?

Prices at Hotel Hills Sarajevo Congress & Thermal Spa Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Hills Sarajevo Congress & Thermal Spa Resort?

The closest airport is Sarajevo International Airport. It is 3.19km from the hotel and approximately a 8minutes journey by taxi.

What are the check-in and check-out times at Hotel Hills Sarajevo Congress & Thermal Spa Resort?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does Hotel Hills Sarajevo Congress & Thermal Spa Resort provide airport transfer services?

Yes, Hotel Hills Sarajevo Congress & Thermal Spa Resort provides airport transfer services.

What amenities and services does Hotel Hills Sarajevo Congress & Thermal Spa Resort have?

Hotel Hills Sarajevo Congress & Thermal Spa Resort has the following amenities and services: Indoor Swimming Pool, Outdoor Swimming Pool, Sunbathing Area.

Does Hotel Hills Sarajevo Congress & Thermal Spa Resort have a swimming pool?

Yes, Hotel Hills Sarajevo Congress & Thermal Spa Resort has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does Hotel Hills Sarajevo Congress & Thermal Spa Resort have fitness amenities?

Yes, Hotel Hills Sarajevo Congress & Thermal Spa Resort has fitness amenities.

Does Hotel Hills Sarajevo Congress & Thermal Spa Resort provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Hills Sarajevo Congress & Thermal Spa Resort have non-smoking rooms?

Yes, Hotel Hills Sarajevo Congress & Thermal Spa Resort has non-smoking rooms. Please view the hotel listing for details.

Does Hotel Hills Sarajevo Congress & Thermal Spa Resort provide breakfast?

Yes, Hotel Hills Sarajevo Congress & Thermal Spa Resort provides breakfast.

About This Property

Nearest AirportSarajevo International Airport
Distance to Airport3.19KM
Average Price FromAUD295
Hotel Star Rating5