A typical Sheraton, nothing surprising, but no major issues either.
Location: Incheon city center, a 25-minute drive from the airport.
Cleanliness: Clean.
Facilities: Didn't get to experience them as I arrived late for a friend's wedding and checked out early.
If anyone from the hotel reads this review, I have two suggestions:
1. The toilet design is impractical. It's square and the sides are too short (I'm by no means tall), I wonder if this is a Korean specialty. It's very inconvenient for men. I assume this can't be changed without a significant renovation.
2. Breakfast was included when I booked the room. Upon entering the restaurant, the staff printed a bill stating the breakfast cost $xxx. When I informed them that breakfast was included in the room rate, they impatiently indicated they knew. If they knew, why print a bill? To put it politely, it's unnecessary; to put it bluntly, it's a pointless hassle for both parties.
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