Best Western Independence Kansas City
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Best Western Independence Kansas City

18700 E 37th Terrace S, Independence, Missouri 64057, United States
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hotel overview picture
Highlights
Pets welcome
Ideal location
Free parking
Delicious breakfast
Lots to do
Amenities
Public parkingFree
Fitness Room
24-Hour Front Desk
Wake-Up Call
Wi-Fi in Public AreasFree
Hiking
Business Center
Fax/Copying Service
All amenities
Property Description
The Best Western Independence Kansas City is a newly renovated and vibrant hotel. Built with our guests in mind the rooms have the comforts of home and the peace of mind with being in a safe place. Stay with us while you visit Kansas City for a Chiefs Weekend, a visit to see family or friends and the chance to get out of your hometown. Our location is perfect for travelers that dont want to hassle with the traffic of downtown but want to be close to entertainment. Our Port a Cashier is perfect to pull up check-in and unload before parking. Our open lobby has a great lounge and waiting area for other members of your party to join up before heading out. It is also a great place to strategize for the next days’ worth of work.
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8.2/10
Very Good
Cleanliness8.2
Amenities8.2
Location8.2
Service8.2
All 101 reviews
Surroundings
Airport: Kansas City International Airport
(55.0km)
Train: Independence Missouri
(9.7km)
Train: Lees Summit Amtrak Station
(17.5km)
Landmarks: Massage Heights Independence Commons
(540m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

4

2 Queen Beds, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

2 Queen bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Room Details
Check Availability
4

Accessible-2 Queen, Mobility Accessible, Bathtub, Micrfg, Non Smoking

2 Queen bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Room Details
Check Availability
4

Accessible-2 Queen, Mobility Accessible, Bathtub, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi, Non-Smoking

2 Queen bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Room Details
Check Availability
5

King Room with Refrigerator-Non-Smoking

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability
4

Suite-1 King Bed, Non Smoking, Comast, Sofa Bed, Micrfg

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Microwave
Room Details
Check Availability
4

Suite-1 King Bed, Non Smoking, Sofa Bed, Micrfg

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
4

1 King Bed, Non-Smoking, Pet Friendly Room, Microwave and Refrigerator, Wi-Fi

1 King bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Room Details
Check Availability
4

1 King Room Accessible Mobility Accessible Communication Accessible Roll in Shower Pet Friendly Microwave Refrigerator Non Smoking

1 King bed
Non-smoking
Refrigerator
Microwave
Connecting rooms
Coffee maker/teapot
Room Details
Check Availability
4

2 Queen Beds, Non Smoking, Micrfg

2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Hide Room Types

Guest Reviews

8.2/10
Very Good
101 reviews
  • Cleanliness8.2
  • Amenities8.2
  • Location8.2
  • Service8.2
Average for similar properties in Independence
Most Mentioned
Review summary
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Environment Location: Many users mention the convenient location, such as 'Clean and convenient location.' and 'Great location & value!', etc.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 15, 2023
Very poor customer service. Would not recommend to anyone.
C‍h‍a‍d
August 25, 2025
While checking in, I had to wait between 5 and 10 minutes. There was no note or sign stating where the young lady was. Turns out she was in the rest room, that is fine but put a sign out! The room was supposed to be a smoke free room but we could smell smoke! I think this is the last time we choose a Best Western.
M‍a‍h‍m‍o‍u‍d
August 23, 2025
If you have a pet, they give you the pet rooms. They collect a pet deposit but it doesn't appear that they clean the pet rooms all that much. The room smelled like pee.
R‍a‍n‍d‍y
August 21, 2025
We arrived at 3:10 pm, check in after 3 . Room was not ready. We waited about 15 minutes and they gave us the keys to our room. It was not ready. The manager personally took us to another room which also wasn't ready. He then took us to another room which we stayed in. We got settled in the room about 4 pm. Staff was helpful and polite.
E‍d‍i‍t‍h
August 21, 2025
Road trip Comfortable beds, friendly, helpful staff. Clean room and hallway. Quiet. The refrigerator did not work and the EV charger did not work. We did talk to front desk about EV charger, but they were unable to help at that time.
J‍o‍n‍a‍t‍h‍a‍n
August 17, 2025
Stay anywhere but here! Absolutely horrible! Was given a room that was not ready and was switched to room that looks like Whitney Houston and Bobby Brown stayed the weekend. The air conditioning has a distinct smell that is a cross between dirty feet and goat cheese. There was nothing “Best” about this Best Western… I should have just slept in my car in the parking lot!
C‍r‍i‍s‍t‍i‍n‍a
August 13, 2025
The main issue we had is the room was damp and had a moldy smell. Everything else about our stay there was great. Because our stay was short, we didn't contact management about the issue, so it's not clear how they would respond or if it was the one room or if all of them are like that. We have not yet received our deposit refund either but are sure this will be resolved soon.
J‍u‍l‍i‍e
August 1, 2025
The room was very dirty, stinky and it was very uncomfortable to stay in the room with the smell. It was loud and didn’t feel safe. The pool was so small. Staff kind of rude. For the price I paid, I am not happy! It was expensive but bad service

Services & Amenities

Fitness Room
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–03:00 the next day
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra cot: Free

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:00-09:00 Open [Sat - Sun] 07:00-10:00 Open
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$ 100.00 (approx. AED 367.35) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details

Service animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Renovated: 2020
  • Number of Rooms: 62
Phone:+1-816-7951616
The Best Western Independence Kansas City is a newly renovated and vibrant hotel. Built with our guests in mind the rooms have the comforts of home and the peace of mind with being in a safe place. Stay with us while you visit Kansas City for a Chiefs Weekend, a visit to see family or friends and the chance to get out of your hometown. Our location is perfect for travelers that dont want to hassle with the traffic of downtown but want to be close to entertainment. Our Port a Cashier is perfect to pull up check-in and unload before parking. Our open lobby has a great lounge and waiting area for other members of your party to join up before heading out. It is also a great place to strategize for the next days’ worth of work.

Frequently Asked Questions

What is the cancellation policy for Best Western Independence Kansas City?

The cancellation policy for Best Western Independence Kansas City varies depending on the type of room and booking conditions.

How much does it cost at Best Western Independence Kansas City?

Prices at Best Western Independence Kansas City change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What are Best Western Independence Kansas City nearby landmarks?

Nearby attractions to Best Western Independence Kansas City include Massage Heights Independence Commons, only 540m from your search (straight-line distance) away.

Does Best Western Independence Kansas City provide a pool?

Yes, Best Western Independence Kansas City has a swimming pool for guests.

What are check-in & check-out time at Best Western Independence Kansas City?

Check-in at Best Western Independence Kansas City starts from 15:00-03:00, and the standard check-out time is by 11:00.

Are pets welcome at Best Western Independence Kansas City?

Yes, pets are typically allowed at Best Western Independence Kansas City, but it's always best to call ahead to confirm.

About This Property

Nearest AirportKansas City International Airport
Distance to Airport55.04KM
Nearest Train StationIndependence Missouri
Distance to Train Station9.66KM
Average Price FromAED496
Hotel Star Rating2