Hyatt Regency Indianapolis

The hotel made a big error with our reservation. The bed had been made and towels replaced, but otherwise the room clearly had not been cleaned after the previous guest.

We stay here every time we come to Indy. Very nice staff, love the amenities! Love that everything is close.

Hotel was good, the lobby and surrounding areas felt luxurious for the price i will definitely be coming here in the future. I've only got good things to say about staff, cleanliness, amenities, etc it was such a wonderful experience!! Other than that the only two critiques I have. 1. No trash bags were in any of the trash cans we had to use grocery bags. 2. Little fix ups could benefit the rooms some had slight mold in shower, our shower door squeaked super loud when opening and closing in room 1232 and water pours out regardless of how it's closed we soaked 2 towels trying to keep the floors dry

There was NO hot water in 1807 so we reported that to the staff on the first morning. After we were already in bed that evening, a guy pounds on our door and starts to come in, I asked him what is he doing, and he said "sorry, I was told this room was empty." I reported the issue again the next morning, however, the issue was never resolved during our stay.

Smallest room I’ve ever stayed in-including the doorway to the bathroom which is odd. Housekeeping was awful. Room service quick, but food was terrible.

We did enjoy our stay here. My only complaint is that parking is an extra cost of $50-75$ a night not included in the hotel stay.

All of the rooms open into a central atrium. Noise from people in the lobby carried up into the rooms. The thermostat in the room didn’t seem to budge and it was quite cold. Parking is difficult as the entrance to the underground ramp is at the front of the valet line, so could get stuck behind parked cars. We did use the gym which had 4-5 treadmills, weight equipment, elliptical etc. They had sanitizing wipes, towels and water available in the gym. It is easy to walk to downtown locations.

I stayed for 4 nights and it was perfect! The hotel is connected to the convention center! It was really convenient. Perfect hotel for the Pokemon regional championship events.