WoodSpring Suites Indianapolis Castleton

I reserved online, arrived at the hotel had to wait over an hours for them to find me in the system. Get to my room, very dirty. For 3 nights I hardly had any sleep as my room was extremely loud, doors slamming, people laughing, people arguing. Walls are so thin u can hear everyone's conversation and tell whenever they we using the bathroom. I would also like to mention breakfast was not available and lots of sketchy people as well live here. I left for work and almost got my leg chewed off my a pitbull that was living in the hotel. Do not come to this hotel.

Property is not maintained. Sheets were dirty & torn. Too much noise around the property. Hallways were dirty. Will never stay at this property!

Check in was quick and simple. Was a bit confused when the lady said she wasn't going to ask for the ID's of those who would be in the room with me ( my husband and 18 and 14 year old kids). We got a two - queen room and the lady gave us extra towels since there were only two in the room. The room was stark. No curtains, no art work. I sat on the foot of the bed and it tipped forward since it wasn't anchored to the wall. There were two standard paper- thin pillows on each bed. The beds were terribly uncomfortable and laying on my back I felt hyper- extended. Trying to log in to the wifi took me to a page where I had to pay for it. Overall, it served it's purpose; it gave us a place to sleep.

This is a clean, basic, hotel. This is the type of place you go when you are on a budget. There are no bells and whistles and no service. We needed more towels and rags and the emergency number told us we would have to wait till 9 am. I get this is not a 4 star hotel but at least have capacity for linens. Otherwise, for the price and location and our family needs, it was a good location.

Overall it was a nice stay. Booked for two nights. Negatives are they need more towels in the room and the beds are hard. I had a backache at the end of my stay. The bed are flat. Not very comfortable. It would be nice since there is a kitchenette to have some basic dishes and silverware in the room.

It was very non-personal. Every door for entry required a key, thus feeling very institutional versus hospitable

Overall a nice property. The door on my room wouldn’t latch unless you slammed it. Felt bad for rooms around us

Clearly an area with a high drug use population. Between the homeless man jumping over the guard rail, to the multiple people passed out in vehicles in the parking lot, and others opening doing ***** on the property I did not feel safe in the area and had to switch hotels. The room also had a terrible odor and felt like a prison cell.

Check in was great; the front desk attendant was helpful and courteous. I was disappointed with the lack of amenities. There was no blow dryer in the unit. Also, there weren't enough towels and washcloths. I was disappointed there was not bath items such as shampoo conditioner and body wash. Also the building smells like food and didn't smell clean. The elevator smelled like food.