There were constantly homeless people trying to get into the parking garage and hotel and it looked like homeless people were eating breakfast as the front doors were unlocked and open for friends of the homeless to wander in. It appeared a guest or wanderer eating breakfast texted their friends to join. Couch seating in the dinning area were saggy and uncomfortable. The breakfast area was dark, low ceilings made the space feel small, the food seemed less fresh, no whipping cream, the hot tub seemed dirty and pool area less welcoming and staff less pleasant vs other Hamptons we stayed at. One suggestion is that a shower in the pool area and reminder to use it keeps the hot tub much cleaner. Also, bench seating and indoor outdoor space would improve the pool area. We enjoyed outdoor fire pits or a bbq at other hotels, kids swam and we cooked dinner.
The Hampton hotel in San Diego circle loop for example was much nicer. Security/maintenance staff was diligent and present, the pool area and fire pit was a beautiful outdoor oasis, and the hot pool was clean, breakfast seemed fresher with whipping cream for waffles. Front doors required key card due to check in after 10am when breakfast finishes. The eating area had a nice high ceiling and plenty of natural light. Bench seating was firm and floors were cleaned regularly. It was apparent that staff took pride in the hotel.