Royal International Hotel

A particularly disappointing stay experience 1. You can’t go to the door when taking a taxi. The parking lot is blocked and you can’t enter. You can only park on the side of the road, then walk around with your luggage and walk in. There was a strong wind of level 5-6 in Ordos when we went there. 2. The room equipment is old and the hygiene is extremely poor. The room smells like urine and is extremely disgusting. 3. The weather is cold and there is no heating. You can only use the air conditioner. The air conditioner is very loud. If it is turned on, it is so noisy that I can't sleep at all. If it is turned off, it is too cold and I can't sleep. 4. The service attitude at the front desk is extremely poor. When I go to check in, I don’t even look at people seriously, and I just answer and ignore them. 5. It is a luxury hotel after all, and you have to pay for a broken Sprite at your own expense I don’t know how Ctrip got such good reviews, but there is a sign at the entrance of the hotel. It says, Ctrip Conference Hotel, I guess the relationship is too good, the background operations are done, and by extension, I hate Ctrip extremely.

Big day! As a host hosting friends, I think a hotel that represents the quality of Ordos is really disappointing. Let’s not talk about hygiene. People can be forgiven for their negligence when they are busy. But what about the service? What do you say if the training is not adequate? The waiter said bad words. As a guest, I feel really helpless to you when you come up and say that my guests are unreasonable. So angry. I hope other people don't get into trouble by staying here. Let me tell you, the security uncle at the door is better qualified for this job than the guest relations director, because the uncle at the door is really polite.

The hotel is located in the city center, with convenient transportation and luxurious decoration. Every staff member in the lobby has a very good attitude. The handsome guys and beauties at the front desk are very warm and polite. There are snacks in the lobby for the guests waiting to check in. The guests are related to Qihai and took the initiative to make tea and deliver water for me. The service is thoughtful, which is worthy of praise. The room is also relatively large, there is no cramped feeling, the sheets and quilt cover are very white and new, and you can sleep comfortably and at ease. The food in the Chinese restaurant is delicious, and the breakfast and buffet are also good.

The appearance of the hotel is high-grade, the outer wall of the whole building is golden, the lobby is spacious and comfortable, the service attitude at the front desk is also good, the elevator is swiped by room card, the security and privacy are guaranteed, the room is clean and tidy, the bedding is comfortable, the independent breakfast is rich in variety, satisfying Different needs, it is recommended 👍

The service attitude at the front desk is very poor, there is no smile, and the whole thing is to ask the guest if she borrows money or not!

Too bad. It has been four or five days since I stayed here. The room has not been cleaned. The table is full of dust, and the stains on the ground are also obvious. Well, the waiter came in without knocking on the door, which surprised me. Not worth the price at all. The fruits sent are all stale and can't be eaten

The food delivery robot malfunctioned, it took almost an hour to deliver, and the food was cold