Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 16, 2026|Boutique Double Room
Guest User
Staying for two nights was so relaxing!
The lakeside hot spring tickets for two: Soaking in the hot springs at night was very atmospheric. We prepared our swimsuits beforehand; the hot springs have changing rooms, but we changed in our room, put on our robes, and headed over. Each hot spring had a water temperature display, and there were mugwort, carnation, and traditional Chinese medicine pools. After soaking for a while, we felt so comfortable, slightly sweaty, and warm all over. You should definitely try the hotel's casserole fish head.
Our butler service was very warm and attentive.
I personally think the hotel breakfast is on par with a five-star hotel. While it doesn't have as much variety as a five-star, it has everything you need. The room facilities are a bit dated.
We went to Nanshan Bamboo Sea. The package with a meal was the most cost-effective. A shuttle bus takes you to the entrance. You walk a bit, then take a one-way mini-train. You can either take the cable car to the mountaintop first or the ground cable car to the panda house first. Both the cable car and ground cable car tickets are round trip. If you're tired on the way back, just buy a one-way mini-train ticket. If you still have energy, you can walk, and you'll pass by the Little Goose Park to watch a show. The whole trip took about 4 hours. After leaving, we ate the meal included in the package – you can choose between a hot pot restaurant or a fish head restaurant. We chose hot pot, and the two pots were more than enough for two people. Parking was 15 for one visit.
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Price per night from:AU$ 98
Posted on Jul 28, 2026|2-bed Room With Lake View
Guest User
The lake view from the room is great, and while the facilities are a bit old, they are very clean. There are plenty of activities for all ages and seasons, making a three-day, two-night stay perfect. The hotel staff are all warm and polite and interact well with children. The hot springs are a highlight, with over thirty open, so it never feels crowded, and there are many staff members attending to them.
However, the Fisherman's Wharf restaurant was a huge disappointment. A la carte options are expensive, and the set menus are limited, too salty, and the bamboo shoots were tough and unappetizing. It's definitely not suitable for two adults and one child; the only decent thing on the set menu was a fried fish roll. Furthermore, the service was abysmal. No one greeted us upon entering, and after our meal, no one asked for feedback, offered a small snack, or called a shuttle. There was absolutely no service to speak of, a stark contrast to the Hong Kong-style restaurants we've experienced. My rating is for the hotel; if it were just for Fisherman's Wharf, I'd give it only one star for the ambiance.
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Price per night from:AU$ 154
Posted on Nov 17, 2024|Qi Chi Courtyard Private Hot Spring Family Room [Terrace + Independent Private Hot Spring Pool]
Guest UserWe booked a private family room, and the housekeeper, Ms. Zhou, checked us in and took us to the guest room. The room has a large bed and a small bed. The bathing pool is in the yard. If you need to soak in the hot spring, just tell Ms. Zhou and she will happily come over and help fill the hot spring water. She is a very nice person. I really like her. No. I had to go to the public hot springs to soak with others, it was very comfortable. I also went to Nanshan Bamboo Sea. The air was very good. I had a very good accommodation experience this time. I will go there often in the future!
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Price per night from:AU$ 237
Posted on Aug 29, 2026|Deluxe 2-Bed Room
YuenanhuzhimingshiThe rooms are very clean, and the service is excellent. The environment is beautiful; you can see the stunning Taihu Lake right outside your window. The breakfast buffet offers a wide variety of options. It's a hotel highly recommended for a family trip.
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Price per night from:AU$ 99
Posted on Jul 10, 2026|Detached Private Hot Spring Villa (with Courtyard and Hot Spring Pool)
Guest UserWe love this place! The hotel rooms were exceptionally clean, well maintained, and very comfortable. The staff and personal butlers- 李雪梅 were warm, professional, and always willing to help. Any additional requests we had were handled promptly and thoughtfully, making the entire stay effortless and enjoyable.
The park itself is a beautifully designed destination inspired by traditional Chinese culture and the world of ancient martial arts and fantasy. The landscaping is stunning, with lush greenery and peaceful surroundings that make every corner feel picturesque. We were also pleasantly surprised by the quality of the food throughout the park—there were plenty of delicious dining options to enjoy.
This is a wonderful destination for families with children as well as anyone looking to experience a unique blend of nature, culture, and relaxation. We had an amazing time and would gladly recommend it to anyone planning a family getaway.
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Price per night from:AU$ 163
Posted on Apr 18, 2025|Spring Mountain Twin Room
Guest UserFood: Breakfast was varied, with western,asian and local. We had Dinner at the main buiding using ******* set menu and it was a good deal, as the 2 person deal is enough to feed 4 and tasted quite delicious.
Location: it is a resort so you are going to spend most of the time on the resort ground. We booked 3 day 2 night and the time was enough to explore everything. Nice scenery.
Amenities: only a few activities were covered in our package so it will depend on your package. The package was confusing and we didnt know exactly all the activities that were free or cost extra. The reception on check in should have explained all of this upon check in, but maybe they are not trained, or maybe because our accomadation at pinecone is considered 4 star so they used lower quality staff. All the free stuff are a bit lame and service was poor except for the craft lady who actually showed us a wechat app for the hotel where free activity voucher can be found. They outsourced the activity area so that is really poor decision as it hurts the brand image due to service levels. For hotel staff, thumbs up to the shuttle ladies, who you call to get from one place to another. They are prompt and speedy.
Service: check in staff was professional but not warm. As mentioned, the activity area is outsourced so most staff are cold and seemed rude, except for the craft lady who was actually decent. But considering this resort and the type of guest, i would consider this really bad.
Cleaniness: the room is very clean, a bit worn (see pics of wall), but it feels quite clean.
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Price per night from:AU$ 119
Posted on Nov 30, 2025|Cozy Queen Room
Guest UserI was so shocked by how big my room was for such a cheap price! The bed was really comfortable and the bathroom facilities were great. Very clean. The staff don’t speak English but it’s no problem as we could use translation apps. They helped me to order food on the delivery app. The location is quite convenient as it’s near to a metro station. I was really pleasantly surprised by this hotel and I would definitely stay here again!
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Price per night from:AU$ 23
Posted on Mar 10, 2026
Guest User
First thing you need to know is it is clean. Sheets changed. Room is clean. Comes with toothbrush, soap, water kettle, outlets to charge, and a desk.
The hotel has great amenities. The best part about it is the washing machine and dryer. 2 dryers. 3 washing machines.
No issues with hot water. You can take a long shower with no issues.
I'm a traveler with preference for only non smoking rooms or rooms that don't smell like it.
I turn in the air conditioning to see if it has any smoke smell coming from it.
My first room smelled like smoke but they were able to change me to another room without issues.
This is probably the best value hotel for a single room. The cost benefits are even better if you split it with someone else.
I had two room cards so I left the air conditioning on all the time. It was nice.
The middle rooms don't have a window so a shower may make your room humid.
The area around it is very great. There is a bunch of local food places and it's only locals not tourist.
The best place is a noodle shop nearby. Order a large beef noodle soup for 14 yuan and get a free noodle refill.
Be sure to turn on the exhaust when showering and you'll have to issues.
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Price per night from:AU$ 16
Posted on Nov 26, 2023|Business 2-bed Room
ShengbidegangdianweiThe room is very good, Xiaodu control, the TV is very large, the room is very clean, electric heated toilet, electric curtains, Xiangyang Bridge is nearby, the scenery is very good, 2 kilometers away is Bibo Lake Park, the scenery is good, but there is no vegetarian food for breakfast, good reviews. The front desk lady has a good attitude and is very beautiful 😃
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Price per night from:AU$ 30
Posted on May 4, 2025|Superior Double Room
Guest UserFacilities: Comprehensive, especially the clothes hanger under the air conditioner.
Cleanliness: Fairly good. Always bring your own alcohol wipes and other items to clean up after going out. Bedding was immaculate.
Service: From the front desk check-in to the floor cleaning, I was very satisfied.
Environment: While unassuming on the outside, the interior is absolutely stunning! The elevator card swipe is reassuring.
I didn't expect the included breakfast. While not very substantial, the eggs and porridge were generally satisfactory.
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Price per night from:AU$ 26