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Posted on Mar 3, 2026
Guest User
Because it was Ramadan, the restaurant was not fully operative. The driveway needs to be properly tarred. Guest have an issue walking up the loose gravel. The bathroom door auto closure needs to be adjusted to be softer. It is too firm for seniors and ladies to open the door.
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Price per night from:AU$ 31
Posted on Feb 1, 2025
Guest User
Relaxed atmosphere, don't expect any corporate treatment. Similarly, no tariff is payable. Due to a defect in the sanitary fittings of the Jaguar Company, there is not enough water in the morning and the basic things take a long time.
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Price per night from:AU$ 40
Posted on Mar 3, 2024
Traveling Tan
I stayed at Grand Plaza Suites in Kochi and was very impressed with the service. I had some issues with my room and the ***ager quickly resolved it by setting me up in another room that was above the category I booked. The staff were helpful, ensuring a comfortable stay. My room was clean and well-kept, which I appreciated. The hotel's location is surrounded by ***y restaurants and just a short walk from the beach. It's a great choice for anyone visiting Kochi. Recommended for its convenience and hospitality.
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Price per night from:AU$ 44
Posted on Aug 24, 2024
Guest User
Very comfortable stay, neat and clean room, good service, budget friendly tariff with the booking with makemytrip.
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Price per night from:AU$ 56
Posted on Dec 25, 2024
Guest User
The rooms are pretty old and the fittings in the bathroom were all rusted and no holders on the wall for shower handles. We picked a suite but even that had damaged faucets in the wash basin area. Guess it’s time to renovate as it wasn’t a very economic one as i had paid 3800 for a night bichulal i guess it’s too low for a night. However it is good for a 1800 to 2000 max range
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Price per night from:AU$ 27
Posted on Mar 25, 2025
Guest User
check in procedure was ok. Room no 113. aminities are good, excluding AC. poor working condition. check out procedure was too horrible. i was checked out before 7am due to an emergency. at the time of check out staff ask me to wait there. they need to check my room. there is no value for my time?. this is my first time experience. i am not feeling good. i can understand, it may ur policy matter.iam assuring, that is not comfort for me. also for others. i feel i was insulted there. take necessary actions instead of these type of policy. best wishes.
thanks
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Price per night from:AU$ 20
Posted on Dec 23, 2024
Guest User
Avarrage rooms i have seen cockroaches in the room no hot water facility one towel given for two pax one soap and one shampoo no restaurant it was like a canteen which is being for the building which is a shopping mall and the reception people don't follow rules he clicked pic of my i'd card when i asked he was giving excuses and later another guy joined and told the person who did my checking was not a receptionist so customers i'd cards are handled with such attitude
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Price per night from:AU$ 22
Posted on May 3, 2025
Guest User
I am writing to formally address a concern regarding my recent stay at your hotel. I had booked two deluxe bedrooms for four people. However, upon arrival, I was informed that our reserved rooms were no longer available, and we were instead provided with a single deluxe room.
This unexpected change not only caused inconvenience but also failed to meet the accommodation requirements we had planned and paid for. It is disappointing that our reserved rooms were given to other guests despite our confirmed booking.
I kindly request an explanation for this mishandling of our reservation and seek appropriate compensation for the downgrade and inconvenience caused. Compensation could include a partial refund or other suitable remedies, such as complimentary services.
I hope you will address this matter promptly and take steps to ensure such incidents do not occur in the future. I look forward to your response.
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Price per night from:AU$ 31