Artuklu Hotels with Wifi

3 gün kaldım konakta,manzarası ve konumu muhteşemdi,otel personeli çok ilgili ve sıcak insanlardı...herşey için teşekkürler Mardin🫶

I liked the hotel and its facilities. I lost my phone in Mardin and the reception helped me find it technically. I have only one complaint. I bought this hotel through Trip.com. But the reception kept telling me that a reservation was made and payment was not received. They claimed that I did not pay even though I showed them my credit card statement and the screenshot I took from the trip application as PAID. There is obviously a systemic non-contact situation that has nothing to do with me. The receptionist tried to charge a credit card registered on the internet without my permission and when she could not receive payment, she said that my credit card was not valid. I made the payment through the application once and did not allow it to be recorded. I did not make a reservation as a prepayment, I paid in full, why would I record my credit card in the system and connect it. We encountered this problem when we entered the hotel, they did not solve it and when we left, they came again with the same statement and insisted that we did not pay even though we tried to say that we would catch the plane. The only thing that overshadowed my hotel stay was this lack of communication. If you make a payment from this hotel through another intermediary and purchase a service, be sure to keep the statements and screen recordings showing that you made the payment, you will not be able to justify yourself later.

The road to the hotel just went higher and higher, but once we arrived, the view was amazing. The room was clean and spacious, but the terrace is the main attraction here. Since Mardin is 1000+ m above sea level, you feel that it's quite windy, which goes so well with the hot weather. The photos do not do justice to how beautiful it is, seriously underrated. Have recommended friends and family.

The hotel is conveniently located near several attractions. The service was excellent; they had someone waiting to pick us up at the taxi stand. What was truly unexpected and very much appreciated was that on the day we switched hotels, they even took us to the reception point of our second hotel (where someone else was waiting to take us to that hotel). We're so grateful for that! Breakfast was a bit average, but that's pretty typical for a traditional Turkish breakfast. The facilities aren't old, but it seems to be due to the mountainous region – the power went out a few times on the second day, and the internet was unstable.

Birston konak çok güzel bir konumda odaları çok güzel çok rahat ferah müşteri ile ilgilenmeleri personelin çok içten çok yardımcı oluyorlar her konu için ikramlar güzel kahvaltısı serpme kahvaltıydı çok lezzetliydi özenlilerdi odalardaki hazırlık çarşafından banyosunda her şey özen liydi güzel mistik bir havası vardı konum olarak da hem çarşısına hem gezilecek yerlere çok yakında yürüme mesafesinde deydi çok memnun kaldık her şey için çok teşekkür ediyoruz

The room is large, comfortable and clean. The hotel is outside the old town and very quiet. The waiters at the front desk and restaurant are very enthusiastic, the breakfast is rich and colorful, and the scenery outside the restaurant is even more pleasant.

Отличный отель. Находится на горке. Кому не нравятся лестницы, будет не удобно каждый день ходить. Завтраки превосходные. Терраса с прекрасным видом. Сотрудники просто замечательные. Помогали с любыми вопросами.

Great

If we ask what is the biggest expectation from a hotel, we consider the day-long tiredness to be quiet and beautiful. We stayed on the 6th floor, as 6-7 starts at night 1-2 E. Afternoon, a sound starts at morning 5-6 comes to the afternoon. 8. I can't think of the remaining on the 7th floor in one of the restaurant department in the floor. The sound is also on the street because the corners continue to car sounds until morning. I never recommend to my small family and baby friends if we come to the rooms. No baby's room for bed, nor you have done a shower toilet, it's a shame. The parking is okay because it's okay. Unfortunately, we never regret this money. We recommend not the only positive direction is the good intention and the laughter of the workers. They also want 900 per person for breakfast, if not everything. 0 points. Check the photos I have uploaded.

The people working at the hotel were so friendly and helpful. The room was clean and neat. The location is just walking distance to everywhere in Eski Mardin (Old Mardin). I enjoyed staying at Tuğhan Hotel.