The Portree Hotel

My husband and I stayed at the Portree Hotel for 2 nights in September as part of a 3 day tour of the Isle of Skye. The location was very convenient as our tour bus (and other tour buses) picked up and dropped off at the square right outside the hotel. It’s also very close to the harbour, many restaurants and shops versus other hotels that are much further from the main part of town. It was a busy week in Portree so we ended up booking one night in a double room and then the second night in two single rooms. I was in contact with the hotel before our trip to try to change these arrangements if possible. They were very friendly and helpful but the availability did not end up changing. But for our second night they helped book our single rooms directly across the hall from one another which was helpful. We were happy with both room types we stayed in. The single rooms are quite small with a single bed and couldn’t accommodate two people, but have all you need for a solo traveller. The double room was more spacious and both styles have a private washroom which isn’t totally clear from the photos, so fyi. The hotel building is older and does not have an elevator so would recommend asking for a lower floor if you have trouble with stairs or have a lot of luggage. This wasn’t an issue for us and we found the look of the hotel to be very charming. We had breakfast at the hotel restaurant both mornings, this was included in our booking. The breakfast was great with some basic buffet options like warm croissants, spreads and juice as well as a menu for made to order dishes like a Scottish breakfast or pancakes and bacon. We ate dinner there one night too and had the fish and chips which were great. Highly recommend booking dinner reservations ASAP whether it’s at the hotel or elsewhere. Portree is a very busy little town and people without dinner reservations were left with very limited options. Literally book your dinner reservations when you book your trip.

The Portree Hotel is on Somerland Square, Portree. It overlooks the square. There is parking in the Square which is chargeable. Disabled car parking is free in any bay and also in the designated disable car parking bays. A Blue Badge must be displayed at all times. We stayed at this Hotel twice during May. The first occasion was for three nights (£510.00) and a week later for three nights (£765.00) on a Bed and Breakfast basis. When booking in August 2023 I expected to pay a deposit but was required to pay the total amount £1275.00 at the time of booking. The room we were allocated was well appointed with good views over the Square. The reception staff were friendly. The Restaurant was a different matter. The restaurant area was more like a pub bar rather than an hotel restaurant. The staff whilst not rude seemed to have a take it or leave it attitude to customers. Table allocation always seemed to be a problem even though we had booked Dinner each night. The staff seemed to struggle with the tablets used for the system Food was expensive and not of the best quality. We were disappointed. The breakfasts and dinners on a couple occasions the food was over cooked. For the price we paid I expected higher quality. Some of the restaurant staff require extra training in customer service. As an hotel resident we did expect better attitudes. Dinner on most night cost us around £90.00 to £100.00. Eating at other pubs and restaurants was not feasible as most used a queueing system and were very busying from before opening to when they stopped serving, All in all this was an expensive experience costing around £2000.00 for five nights accommodation. Would I recommend staying her? I don't think I would. There is better and cheaper accommodation elsewhere in Portree.