Premist Hotels Taksim

Excellent hotel Good price, good location for tourists Good breakfast Noisy at night

The room was arranged in a stairwell, and there was no light in the bathroom. We were in a family room for three people and were only given 2 bath towels. The air conditioner was blowing on people and caused colds. When entering the corridor, because it was a very low slope, my head was bumping. Got a big bag

Everything was really great. Employees were super friendly. The room was clean. Breakfast selection top choice. I would definitely go there again!

I really liked the hotel, the location + breakfast is excellent, but it’s noisy, in any case, all hotels in Taksim seem to be noisy

The location is very good, just on Independence Street, and there are many restaurants nearby, which is a good choice for tourists, and the service attitude is also very good and enthusiastic.

A very poor experience! After arriving at the hotel, the front desk informed us that the reserved room was full and transferred us to another hotel, promising the same quality, but when we went to the new hotel, the location, quality, price, and environment were very different. When I went back to negotiate, the front desk kept emphasizing that I was right, but there was nothing I could do about it. I asked to cancel and said no. I had no choice but to call the police. While waiting for the police, the front desk agreed to refund the money, but found that there was a difference of 20 euros between the hotel fee and the fee I paid. , but the front desk said that he could not cancel it on Ctrip, and the difference could not be processed. After the police arrived, we coordinated for a while, and finally transferred us to another slightly better hotel. Although there was still a difference in price, it was already late, and we couldn't move because of safety and physical strength. The main problems of the hotel are: 1. The booked and paid room, arrived at the hotel in the afternoon, that is, shortly after check-in, and did not reserve the room. 2. Even if there are special circumstances, it should be informed in advance. 3. Randomly arrange other hotels. 4. No apology, and always emphasize that it is not my fault. Although the communication is not so smooth, I can fully feel the hotel's attitude of constantly making excuses and pushing the problem to the guests. 4. It is obvious that the hotel has its own reasons, but it is unwilling to cancel through the reservation system. It is suspected that there is something tricky. In short, this should be the only time I write a hotel review, because it is too bad, I will remind everyone.