The hotel is in the Karaköy district, which is perfect for exploring Istanbul. It’s walkable to the T1 tram station, Galata Tower, and the art museum so location is definitely a highlight. The area also feels pretty safe, even for female travelers, which is a big plus.
Our room was clean and had a spacious bathroom, which was nice. However, we were placed on the first floor, and the view was underwhelming.
The staff greeted us and said hello, but I didn’t feel very welcomed for a 5-star service. They could have been more helpful with directions and local tips, especially since we were female travelers. Overall, service felt a bit distant. maybe I expected more from a 5-star property. (Just my personal opinion )
Pros:
- Excellent location
- Safe area for female travelers
- Clean room and big bathroom
Cons:
- First floor view was disappointing
- Staff could be friendlier and more helpful