This hotel needs desperately a retrofit. With a good location and a cozy, friendly staff it could have been a fair choice for a hub in Sultanahmet. But the hotel has problems and not small ones. First of all, there is no reason to claim four stars. Three stars are fair enough and not for all the rooms. I made a reservation for a Double Room with Balcony. The description on the site: „Decorated in light colors, this room features a balcony with city view, coffee&tea maker, minibar, flat-screen TV with satellite channels and seating area. Private bathroom comes with a shower, free toiletries and slippers”. What I had in fact was the ugliest accommodation I ever seen: walls with dirty and torn wallpaper, disassembled and peeled furniture, torn sheets, unlit shower, etc, but first and foremost, THE TERRACE. I had not a balcony with city views, but a terrace overlooking an inner yard full of waste and dirt with view to a disused building and with common access to everyone. Next days they give us another room, larger and in a better shape and we were able to continue the holidays. The breakfast was basic, but fair. The WIFI very, very poor. The cleaning service was ok. Overall, a hotel with potential, but neglected and in great need of a refurbishment.