Berce Apartments

The address is wrong, I can't find it and I won't give you a refund. It's extremely abominable.

I was able to stay there for about 3500 yen per night. As I was a student traveling alone, my budget was limited. It was worth the price. It was difficult to find at first, but it was an isolated building. I went there in early March, and the only futon was thin and the remote control for the heating didn't work, so I had to wear ultra-light down to sleep. The location is very good, close to Sultanahmet. The shower provides stable hot water. When I boiled the tap water, when I looked at the surface of the water, I saw a lot of transparent things floating on the water, but the water did not make me feel sick for two days. Shampoo and soap provided, but no shaving.

I stayed here for one night in February 2024. As mentioned in the reviews, I was surprised to be guided to a separate building from the reception. I was able to have breakfast in the building I checked into. There is no elevator and there are steep stairs, so it may be a little difficult. Amenities included towels, shampoo, soap, refrigerator, microwave, air conditioner, and TV. Check out was at 11am.

I wouldn't wish this experience on anyone. After we checked in, our room was first checked to see if it was "ready", then we were taken to the room. On the way the first shock. A completely different very old building, in the entrance area a washing machine with a mountain full of sheets and towels from the hotel. Very narrow and dirty spiral staircases. Our room on the 2nd floor. Floor of different colors and completely broken, bed a thin mattress on a chip board. Sockets all loose and partly on the floor, (electrical cables are lying around). And generally everywhere dirt, dust and hair etc. For another room we should first pay 20€ per night, which we didn't agree with. After a long discussion we got another room. The room was a bit better than the previous one but also very bad. Mold in the bathroom, dirty walls, dirty floors, etc. The towels and sheets all had stains of some sort. The service was very bad. The lady at the reception does not speak English, Turkish or German. The room was not cleaned once in 7 days. For fresh towels and even toilet paper you had to go to the other building and "ask" which ones. In terms of furnishings, we had a VERY uncomfortable bed, an old couch, non-functional air conditioning, and a leaky bathroom. The doors are 10 cm too small for the frame, with the door closed we had a huge gap at the bottom where animals or other things could easily get in. The location was bad in that regard as it was in a very uncomfortable corner and one was afraid to walk around late at night. Unfortunately, there was no real help from Trip.com support during the stay either.

The air conditioner was beeping garbage all night, the room smelled like a cat lived in it, no slippers, I finally got them from the boss, the sofa was old, the garbage under the cushions hadn’t been cleaned, the door lock was broken, I couldn’t guarantee the safety of my belongings when I went out, the boss said no Someone will go in. The room is quite big, the hot water is very hot, and the Wi-Fi signal sometimes drops out. The boss said that this price can only live in such

Kind and helpful receptionists

The service attitude is very good and there are some assistance beyond expectations

Awesome