Guest User
December 16, 2025
The location and bath were good.
A few negative points, but these may only be a one-off.
I booked a room-only plan, and the breakfast option was offered at the inn. I was told over the phone that it could be arranged at check-in, but the ¥1,080 price tag was ¥3,300 on the day. That wasn't mentioned in the confirmation email, which was disappointing.
When I returned from an outing, the front door wouldn't open, locking me out. There was no intercom, so I called, and even though I gave my room number and name, they said, "You're not the guest." After about five minutes in the cold, windy weather, a man noticed me and said, "The automatic door was malfunctioning due to the strong wind, so we turned it off."
If the phone service was so poor, they should have at least put up a sign.
In the pocket of the Doterra in my room, they reused two packets of medication from the previous guest without cleaning or checking it. While it's not something that comes into direct contact with skin, it's still sloppy.
The property is old, so some minor imperfections are unavoidable, but the spider webs in the corners of the window frames and the hair and trash around the bed were a real annoyance. I often use Livmax, and it would be nice if they offered Japanese-style hospitality and consideration.
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