Crystal Bay on the Broadwater
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1 night
1 room, 2 adults, 0 children
All properties in Labrador

Crystal Bay on the Broadwater

182 Marine Parade, Labrador, Queensland 4215, Australia
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We Price Match
hotel overview picture
Last booked 14 hrs ago
Highlights
Sparkling clean
Excellent service
Free parking
Ideal location
Lots to do
Amenities
Outdoor swimming pool
Sauna
Fitness Room
Private parkingFree
Airport pick-up
Luggage Storage
Table Tennis Room
Airport drop-off
All amenities
Property Description
Located in Gold Coast (Labrador), Crystal Bay on the Broadwater is within a 10-minute drive of Chevron Renaissance and Cavill Avenue. This aparthotel is 3 mi (4.9 km) from Surfers Paradise Beach and 4 mi (6.5 km) from SkyPoint Observation Deck.
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8.6/10
Very Good
Such a beautiful place and friendly happy staff. Beautiful pool and spa.
All 106 reviews
Surroundings
Airport: Gold Coast Airport
(43.1km)
Train: Helensvale Train Station
(9.6km)
Train: Nerang Train Station
(16.3km)
Landmarks: Len Fox Park
(<100m)
Landmarks: Broadwater Tourist Park
(430m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Three Bedroom Apartment
13

Deluxe Three Bedroom Apartment

3 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Penthouse
11

Penthouse

1 King bed and 1 Queen bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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One Bedroom Apartment
6

One Bedroom Apartment

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Ocean view
Private toilet
Conditioner
Room Details
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2 Bedroom Garden View
3

2 Bedroom Garden View

1 Queen bed and 2 Single bed
Free Wi-Fi
Non-smoking
Terrace
Wi-Fi in room
Room Details
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Two Bedroom Apartment
10

Two Bedroom Apartment

1 Queen bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Ocean view
Private toilet
Conditioner
Room Details
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Executive Two Bedroom Apartment
6

Executive Two Bedroom Apartment

Bedroom 1:1 Queen bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Terrace
Wi-Fi in room
Room Details
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Deluxe Two Bedroom Apartment
13

Deluxe Two Bedroom Apartment

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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1+1 Bedroom Apartment
11

1+1 Bedroom Apartment

1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Terrace
Wi-Fi in room
Room Details
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1 Bedroom Garden View
12

1 Bedroom Garden View

1 Queen bed
Free Wi-Fi
Non-smoking
Terrace
Wi-Fi in room
Room Details
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Standard 1+1 Bedroom Apartment
12

Standard 1+1 Bedroom Apartment

1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
TV
Terrace
Wi-Fi in room
Room Details
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Three Bedroom Apartment
21

Three Bedroom Apartment

Bedroom 1:1 Queen bed ● Bedroom 2:2 Single bed ● Bedroom 3:2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Deluxe 1-bed Room
8

Deluxe 1-bed Room

1 Queen bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
TV
Terrace
Wi-Fi in room
Room Details
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Family One-Bedroom Apartment
11

Family One-Bedroom Apartment

Bedroom 1:1 Single bed and 1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Room Details
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Standard Two Bedroom Apartment
9

Standard Two Bedroom Apartment

1 Queen bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Guest Reviews

8.6/10
Very Good
106 reviews
  • Cleanliness8.6
  • Amenities8.6
  • Location8.6
  • Service8.6
Average for similar properties in Labrador
Most Mentioned
Review summary
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Location & Views: Frequently praised for its scenic waterfront setting, proximity to parks, SeaWorld, and local amenities . Many highlighted the "stunning views" of the sea, dolphins, and tranquil surroundings.(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 17, 2025
Such a beautiful place and friendly happy staff. Beautiful pool and spa.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 3, 2025
Enjoyable stay, clean, tidy, and perfectly positioned to get to all sites and places across the Gold Coast
C‍o‍n‍n‍y
February 23, 2025
Location was ok. I was asking for a room in an upper level, but my wish got ignored. The room had a bad moldy smell.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 2, 2024
It’s always a pleasure staying at the Bay, all staff are so welcoming and they all go above and beyond to assure your stay is exceptional. My partner and I wouldn’t stay anywhere else and we would like to thank the Bay staff for all there help and kindness.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 18, 2025
After entering the room, I felt very comfortable. The space is large and well-equipped. My husband and I can grill steak here. The environment outside is very beautiful. Facing the invincible sea, we can sit on the terrace and enjoy it. I am very happy.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 10, 2025
The room is clean and well-equipped. The heated pool is nice
Original TextTranslation provided by Google
G‍e‍o‍f‍f
June 7, 2025
The beds could be better and the interior could be updated but overall we had a pleasant stay.
O‍d‍e‍t‍t‍e
June 2, 2025
Loved the hotel, the apartment was really nice it had a great view the area was quiet. If I had something to complain about the shower could have been cleaner mould on the door handle and a bit of rubbish on the floor

Services & Amenities

Outdoor swimming pool
Fitness Room
Table Tennis Room
Restaurant
Restaurant
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 10:00

Front desk hours: [Mon-Fri]08:30–17:00, [Sat]08:30–13:00, [Sun]08:30–12:30

Self check-in: Contact the property for the access code

The property will provide check-in details after booking

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$ 200.00 (approx. INR 11,680.30) is charged.
Deposit Payment MethodsThis property accepts third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

  • Opened: 1999
  • Renovated: 2010
  • Number of Rooms: 43
Phone:+61-7-55612200
Email:info@crystalbay.com.au
Located in Gold Coast (Labrador), Crystal Bay on the Broadwater is within a 10-minute drive of Chevron Renaissance and Cavill Avenue. This aparthotel is 3 mi (4.9 km) from Surfers Paradise Beach and 4 mi (6.5 km) from SkyPoint Observation Deck.

Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a sauna. Additional features at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 52 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.

Frequently Asked Questions

What is the cancellation policy at Crystal Bay on the Broadwater?

Typically, cancellations of Crystal Bay on the Broadwater can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Crystal Bay on the Broadwater?

Prices at Crystal Bay on the Broadwater vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Crystal Bay on the Broadwater?

Yes, Crystal Bay on the Broadwater provides airport shuttle services. Please contact Crystal Bay on the Broadwater in advance to arrange this service.

What landmarks are close to Crystal Bay on the Broadwater?

Crystal Bay on the Broadwater is located in Labrador, close to landmarks such as Len Fox Park, which is <100m from your search (straight-line distance).

Does Crystal Bay on the Broadwater have a pool?

Yes, Crystal Bay on the Broadwater has a swimming pool for guests to enjoy.

What amenities & services does Crystal Bay on the Broadwater offer?

Crystal Bay on the Broadwater offers a range of popular amenities including Shuttle Bus Service.

Does Crystal Bay on the Broadwater provide breakfast?

No, Crystal Bay on the Broadwater doesn't offer breakfast.

Is there a restaurant at Crystal Bay on the Broadwater?

No, Crystal Bay on the Broadwater does not have an on-site restaurant.

What time are check-in & check-out at Crystal Bay on the Broadwater?

Crystal Bay on the Broadwater check-in begins at 14:00. Check-out time is 10:00.

Are pets allowed at Crystal Bay on the Broadwater?

No, pets are not permitted at Crystal Bay on the Broadwater.

About This Property

Nearest AirportGold Coast Airport
Distance to Airport43.06KM
Nearest Train StationHelensvale Train Station
Distance to Train Station9.57KM
Average Price FromINR20415
Hotel Star Rating3