Jaffna Heritage Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Jaffna

Jaffna Heritage Hotel

No.4 of 4-star Select Hotels in Northern Province
195 Temple Rd, Jaffna, Northern Province 00040, Sri Lanka
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A stay at Jaffna Heritage Hotel places you in the heart of Jaffna, within a 10-minute walk of Nallur Kandaswamy Kovil and Royal Palace Ruins. This family-friendly hotel is 0.3 mi (0.5 km) from Jaffna Archaeological Museum and 0.8 mi (1.3 km) from Sri Nagavihara International Buddhist Centre.Show More
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hotel overview picture
Highlights
Delicious breakfast
Ideal location
Free parking
Airport drop-off available
Lots to do
Amenities
Outdoor swimming pool
Private parkingFree
Airport pick-up
24-Hour Front Desk
Luggage Storage
Restaurant
Airport drop-off
Car Rental
All Amenities
Property Description
A stay at Jaffna Heritage Hotel places you in the heart of Jaffna, within a 10-minute walk of Nallur Kandaswamy Kovil and Royal Palace Ruins. This family-friendly hotel is 0.3 mi (0.5 km) from Jaffna Archaeological Museum and 0.8 mi (1.3 km) from Sri Nagavihara International Buddhist Centre.
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4.5/5
Great
Cleanliness4.5
Amenities4.5
Location4.5
Service4.5
All 40 Reviews
Surroundings
Train: Jaffna Railway Station
(1.9km)
Landmarks: Jaffna antiques shop
(120m)
Landmarks: Kailasapilaiyar Kovil
(150m)
Landmarks: Shiradi Sai Mandir
(240m)
Landmarks: Nallai Aatheenam
(340m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Double Room
5

Deluxe Double Room

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Double or Twin Room
2

Double or Twin Room

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Deluxe Triple Room
3

Deluxe Triple Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability

Guest Reviews

4.5/5
Great
40 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
Average for similar properties in Jaffna
Most Mentioned
AI Summary
The accommodation impresses with its cleanliness, comfortable rooms, and prime location near local attractions. Guests appreciate the exceptional staff, delicious vegetarian breakfast, and thoughtful amenities.
A‍r‍u‍l‍ ‍A
December 11, 2024
The best hotel in Jaffna! Spotlessly clean, tidy, and perfect for families. It’s alcohol-free and serves only vegetarian food, ensuring a peaceful and inclusive environment. Just a 5-minute walk to the iconic Nallur Kovil, its location is ideal. During my six-day stay, I enjoyed the daily breakfast buffet featuring delicious Jaffna cuisine with a great variety of dishes. A special thanks to the chef for bringing back the nostalgic flavors of my childhood! I must particularly commend Vijaya and Pradeep—two outstanding staff members who were incredibly professional, helpful, and always greeted us with warm smiles. Their service truly stood out. I was also deeply impressed by their prompt and caring response when I had an accident at the pool. They immediately provided first aid and medication, ensuring my comfort and well-being. I highly recommend this hotel for its exceptional service, wonderful staffs, and memorable hospitality.
a‍n‍i‍l‍j‍o‍s‍h‍i‍3‍2‍3
December 24, 2024
Dear Readers, 1. I and my wife stayed at this hotel for two nights (07 to 09 Dec 2024). 2. I had booked this hotel through Ms CEYLO TRAVELS,COLOMBO as part of our 14 Nights 15 Days itinerary. "My decision to utilise the services proved to be a big mistake and in fact a disaster." 3. I was apprised by Ceylo Travels that it is a 4-star Heritage property and it is a pure vegetarian and Alcohol free hotel which was not a big/significant issue in view of my personal habits of drinking and eating. 4. Good Points. a. The hotel Front Office (FO) is quite positive, responsive and cooperative. b. The room was quite clean and tidy. c. The hotel is located only 600 Metres away from the famous Nallur Kandaswamy t. temple, although it did NOT matter that much to us since we had dedicated Cab hired for the entire trip. d. The hotel does have a mini swimming pool in front of the FO. 5. Bad Points/Detailed Description. a. By no standards, this hotel qualifies to be graded as 4-Star or even a proper 3-Star. It is equivalent of a mid segment economy lodge hotel in India. b. A similar room with same amenities would cost only Rs 3,000/- to 3,500/- INDIAN Rupees anywhere in India. I state this with full conviction and sense of responsibility. c. The hotel does not have a proper Lobby/seating area near its Front Office of a 4- Star hotel. d. The photo given in the profile on website is misleading since it is that of a family room of 3 beds located on ground floor. The normal 2 person room allotted to us was on the first floor which was. smaller and it did not have a balcony like the Ground Floor rooms. e. The standard of toiletaries (shampoo ,conditioner and body gel) was poor and substandard. 6. Food. a. The standard of food in terms of variety and quality is VERY POOR and is in fact awful. b. One has to choose from a menu with little or NO worthwhile choice. I am attaching the image of the dinner manu for both nights. c. The breakfast was served as buffet on both days and the variety and standard is very poor. d. The basic amenity like FOOD WARMERS for keeping served food WARM was not there. (Photo attached). 7. Feedback Form. The FO produced an Old Visitor Book when I asked for feedback form to render a meaningful feedback which could be utilised by the management for the improvement in future. 8. Summary. A. This "so called heritage" hotel is at best 3-star standard and is highly overrated in the reviews. I assume the visitors don't have patience and inclination to write a thorough, realistic and comprehensive review. B. I would also conclude that I had made a huge mistake by booking my 14 nights tour to Sri Lanka through Ms CEYLO TRAVELS,COLOMBO. This company is into excessive profiteering and is making a fool of the Foreigner Customers like us after taking 10% advance before reaching Sri Lanka and collecting balance 90% in CASH (US
w‍0‍m‍b‍a‍t‍7‍7‍7
December 10, 2024
An excellent place with fantastic service. Staff are really caring and well informed. Wijeya and Pratheepsan both were very nice and helpful. Food was great too. Location is very handy for many attractions and town. I will definitely stay here when I visit Jaffna next. Great place for solo travellers as well as families.
s‍h‍a‍n‍i‍k‍a‍C‍a‍n‍a‍d‍a
December 8, 2024
Wonderful hotel with charming and friendly staff . The hotel room was Neat , clean and spacious.delicious breakfast with good ambiance with quality food .specially i appreciated all staff bottom of my heart ❤.best wishes to the entire team and hope to see u all.Good job and keep it up.
C‍h‍a‍m‍i‍n‍d‍a‍ ‍M
October 21, 2024
Nice place to stay in the Jaffna peninsula. Good and clean place. Food also tasty. Exllent customer care. Woking distance to Nalluer temple and Rio ice cream.Staff are very kind and friendly Very close to access Most of heritage places. Highly recommended to everyone
R‍e‍l‍a‍x‍3‍9‍8‍3‍9‍5‍4‍5‍6‍6‍7
October 1, 2024
My experience at the Jaffna Heritage has been truly remarkable. I was impressed by the exceptional service provided by the staff, who were always kind and attentive. Excellent hotel value for money vegetarian Breakfast was lovely. clean pool , clean rooms and perfect location for relaxing. I am already looking forward to my next visit to this wonderful hotel.
J‍a‍n‍a‍h‍a‍n‍ ‍S
September 9, 2024
Vegetarian breakfast is broad and delicious! The place is clean and AC was strong. Just 6 minute walk to Nallur Kovil which is super convenient. Excellent part of town. Super safe. Wijekumara was so helpful too. Anything you need you can ask him. I would highly recommend to my friends going to Jaffna to check out Jaffna Heritage Hotel.
C‍o‍n‍t‍e‍n‍t‍e‍d‍T‍r‍a‍v‍e‍l‍l‍e‍r‍5‍1
August 15, 2024
We stayed here recently for seven nights (one night in the Heritage Villa) during the Nallur Temple Festival. The hotel is extremely comfortable with spacious bedrooms and bathrooms and a great pool. There is ample space for luggage, a good safe, fridge, efficient AC and comfortable king sized beds. Breakfast was included and is delicious. Due to the Hotel’s proximity to the temple the hotel must serve vegetarian meals and these are very tasty with various new dishes added each day. The hotel is in an excellent location as it is so close to the temple and also some very good restaurants. It is the wonderful staff though that really makes the experience at this hotel outstanding. Veejay, Rajeeben and everyone else who works at the hotel (and the villa) are just fantastic and went out of their way to help us. For example, on arrival at the hotel when we were just about to head out VeeJay told us about the PickMe App. We both downloaded it and used it throughout our stay which not only saved us money but also the hassle of trying to explain our destination and also having to haggle the price with the driver. We also saw some interesting birds in the trees outside. Highly recommended!

Services & Amenities

Outdoor swimming pool
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 13:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children aged 9 and above are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeVegan, Vegetarian
StyleBuffet
AgeFee
Adult
Buffet:US$ 3.01 (approx. AU$ 4.81) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 10
A stay at Jaffna Heritage Hotel places you in the heart of Jaffna, within a 10-minute walk of Nallur Kandaswamy Kovil and Royal Palace Ruins. This family-friendly hotel is 0.3 mi (0.5 km) from Jaffna Archaeological Museum and 0.8 mi (1.3 km) from Sri Nagavihara International Buddhist Centre.

Enjoy recreational amenities such as an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Enjoy a meal at Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jaffna? This hotel has 1000 square feet (93 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 10 guestrooms featuring minibars (stocked with some free items). Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What is the cancellation policy at Jaffna Heritage Hotel?

Typically, cancellations of Jaffna Heritage Hotel can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions. Check out the cancellation policy for more info.

How much does it cost to stay at Jaffna Heritage Hotel?

Prices at Jaffna Heritage Hotel vary depending on dates, hotel policy, and room type. Please enter your dates to see current rates.

Are there airport shuttle services at Jaffna Heritage Hotel?

Yes, Jaffna Heritage Hotel provides airport shuttle services. Please contact Jaffna Heritage Hotel in advance to arrange this service.

What landmarks are close to Jaffna Heritage Hotel?

Jaffna Heritage Hotel is located in Jaffna, close to landmarks such as Jaffna antiques shop, which is 120m from your search (straight-line distance).

Does Jaffna Heritage Hotel have a pool?

Yes, Jaffna Heritage Hotel has a swimming pool for guests to enjoy.

Does Jaffna Heritage Hotel provide breakfast?

Yes, guests staying at Jaffna Heritage Hotel can enjoy breakfast during their stay. Breakfast option(s): Vegan, Vegetarian.

What time are check-in & check-out at Jaffna Heritage Hotel?

Jaffna Heritage Hotel check-in begins at 13:00. Check-out time is 11:00.

Are pets allowed at Jaffna Heritage Hotel?

No, pets are not permitted at Jaffna Heritage Hotel.

About This Property

Nearest Train StationJaffna Railway Station
Distance to Train Station1.92KM
Average Price FromAUD203
Hotel Star Rating4