Courtyard Jekyll Island

Nice It was a nice hotel. We enjoyed it. The pool was excellent. The only thing that i really did not like was that when you arrive they give you a paper stating things like when the pool is open etc. It also says under the breakfast section that if you're staying at the Courtyard by Marriott that you can see the starbucks counter during specified hours for ,"a delightful breakfast experience ". When we went to the starbucks counter and inquired ab breakfast, the girl showed us the little breakfast menu so we all got 1 thing from the menu. 4 selections. 2 of which were just breakfast sandwiches, 1 a breakfast burrito and scrambled eggs for my daughter. I don't recall seeing any pricing on the menu and the flyer should've been worded in a way to clarify that breakfast was available to be purchased at the starbucks counter because the way it was stated I had no idea that it was not free. It was $70. I paid for it & it tasted good.. but i do feel i was decieved into getting breakfast there. I just did not want to say nevermind once we ordered.. overall it was a good experience. The only other thing i really did not like was concerning the balcony with a beachview. While fine from the actual small balcony, the beach is not visible from any place inside the room and the beds are against a wall so that you have the least view of what's outside from in bed. My mother is in a wheelchair and I was hoping she could see something nice from the bed but no luck there. Was not bad though

Front desk were not friendly, it was like they tolerated you. Had seen some guest ask guy at desk for towels and he turned around and got them out of the cabinet. Next day when a woman was at the desk and we ask for towels she told us to go to a room near the pool. She said if they did not have towels there that she would have to go to the basement.

Bad management, don’t respond to requests, our room was not clean in 3 days