Montefiore Hotel by Smart Hotels

A fantastic hotel, close to Ben Yehuda Street and Jaffa Street, with an easy walk to the old city. It’s close to everything with a huge selection of restaurants from high end to fast food/street food. The staff is so welcoming and helpful and the food in the restaurant is delicious. The Shabbat lunch buffet is a little on the expensive side, but there was plenty of selection for anyone. I am looking forward to staying here again in the very near future!

If you don’t want to stay in one of the huge, group friendly beachfront hotels in Tel Aviv, we recommend The Montefiore Hotel. Sophisticated, good taste in only 14 rooms. Excellent personal service and one of the best restaurants in Tel Aviv. A much more personal and intimate travel experience. The dining room is charming and a local favorite, so make reservations early. It’s hopping all night. No big, Israeli breakfast buffet, but a lovely menu served at your table or in your room. We thoroughly enjoyed it.

I always choose this small, nice ,clean, well maintained and sweet hotel for my stays in Jerusalem. Not least the good service. It is very close to the city center and other atracctions. The price per night is really worth taking into consideration the prices in Israel.

The service at this hotel was excellent. A special mention to Eyal T and Shay A. Our luggage got delayed and it was almost as if Shays own luggage was lost. She went above and beyond to help us, even volunteering to be available on her day off to personally help, I have never had service like this ever before. There were problems with the air-conditioning and we were offered to sleep in a partner hotel just around the corner. This was a problem that was dealt with, with professionalism and outstanding service by Eyal. Breakfasts were great, friendly staff and a huge variety to choose from. Overall, this hotel experience was amazing and price was very reasonable, location was also 5 star, a 5 minute walk to the major city centre streets and 20 minutes from Jaffa Gate. Highly recommended

Nice buffett breakfast with fresh squeezed juices, great coffee and many choices. The staff is helpful. Rooms are large and modern with a mini fridge. Bath room is a nice size with a rain shower. Would stay there again,

Room is very small. Does have a porch with no good view. Breakfast is ok. Salad good. Eggs are ok. One day there was waffles with chocolate sauce. Another day there were pancakes. Steamed coffee excellent. People were nice and helpful.

This was a very special occasion for me, 15 year reunion with family members and Hanukkah in Jerusalem. Our first night was great. The second evening is when we welcomed additional family members; that’s where everything changed: 1. The bathroom door did not close, I mean no way to physically close the door when you’re going to the bathroom, period. A father and his teenage daughter were both petrified and had to take turns getting out of the room while one was in the bathroom. But that’s not even the worst thing…. 2 The sheets were dirty! There were hairs on the sheet, fine, we could explain it away by one hair falling off the chest of the dude who made the bed… but what about chocolate crumbs??? How do we explain that? Of course we called the front desk and the sheets were given to us… no apology or offer to put them on the bed, just “here, take ‘em have a good night”. The staff (managers) were rude and unapologetic; I asked for a compensation of 20% for that night for the room but instead I feel I was ‘handled’ and mansplained to. The promise to address our concerns and call us was not fulfilled. I am deeply disappointed by the administration and the management. I am truly worried about the cleanliness and implications this may have in the future. I do not recommend the hotel, in fact, I recommend you stay away from it. Actions, or lack thereof, have consequences.as the clerk said to me: Ze ma esh…

The Montefiore Hotel is located on an alley between Schatz Street and King George Street. The official location is Schatz Street but its really equally on King George, about a block south of the entrance to the Ben Yehudah pedestrian plaza, about a 15 minute walk to the Western Wall, about 15 minutes to Meah Shearim and about 15 minutes to Mahane Yehudah. The location cannot be beat. We were in room 202 for 6 nights. The room was small but extremely clean. The bathroom was equally clean with a rain head shower, although with only a half-door of glass to keep the water in the bathtub, the bathroom floor was often soaked. There was a wall-mounted TV with some local channels, Netflix and Youtube, although occasionally we lost the tv signal for a moment. There is also a small fridge and a safe. The breakfast was good, but not outstanding - breads, juices, salads, cheeses, eggs, cereals, sometimes pancakes. This is a boutique hotel with s small number of rooms. The breakfast area was sometimes a little crowded. In other words, this is not the King David. If you want a very decent hotel at a great price and a great location, come here. I would come again. If you want 5 stars with a 5 star price, keep looking.

One of the receptionists was rude, grumpy and uninterested. Didn’t welcome or say hi, any questions I asked he seemed upset and bother.I mentioned to him those are not manners if you work in customer service and he said he doesn’t have a problem. He was challenging and not qualified to be doing that role.