Guest User
March 26, 2024
Let me talk about the advantages of this inn first. The courtyard of the inn has a beautiful and elegant environment. Secondly, let’s talk about the shortcomings: the room is very small, there is no place to store luggage, the room hygiene and room facilities are average, and the room does not have heating and air conditioning; these are nothing, the main thing that cannot be tolerated is the service of this inn, we booked this hotel early I did not receive any check-in reminder message before checking in at my inn. On the day of check-in, my family and I chartered a car to the entrance of the alley of the inn. In order to confirm whether the entrance from the alley was correct, we called the inn and informed the inn that we had arrived at the entrance of the alley. This alley There is a big tree at the entrance, and there is a Lao Zhao parking lot sign across the road. Is it right to enter through this alley entrance? The person who answered the phone said that you guys are waiting at the entrance of the alley and we will come to pick you up. Hearing her say this made my heart warm. Originally, I just wanted to confirm whether it was the right entrance to enter the alley. If so, we would go in by ourselves. That's it, but we waited for a long time and didn't see anyone. Then we called again and said that the person who picked us up had already come out and asked us to wait. The person who picked us up would contact me and come over for a while to pick us up. Someone called and asked where we were. We said we were at the entrance of the alley, but she said she didn’t see us. I repeated our location again, and she said you guys should wait under the parking lot sign, and we went to the Lao Zhao parking lot again. I waited under the sign. After waiting for a while, there was still no one, so I called her again to ask if she had arrived. She said she didn’t see us in the parking lot and asked us to go to the parking lot to find her. I was speechless. First of all, I We told her our exact location over and over again. Now you ran to the parking lot and said you didn't see us, and asked us to go find her in the parking lot. I wanted to ask her who picked whom up? We had no choice but to walk along the alley by ourselves. We found it after walking about 200 meters. We arrived at the inn around 11:30. We showed our check-in order, but they didn’t even know there was such an order. After checking for a long time, we didn’t know. After talking to someone on the phone for a long time, they finally told us that we could not check in now. They said that we could leave our luggage in the store first and go out for a walk. They could only check in after the guests checked out and cleaned the room. We looked at the entrance and There were piles of luggage in the yard, and we really didn’t feel comfortable leaving our luggage in the store. After discussing it with my family, I decided to take the luggage around for a while and come back to check in later. At this time, my interest in visiting the hotel was heightened. It dropped to zero o'clock, and my family was also devastated. At that time, they told me that they didn't want to stay here anymore and would find another inn. I had to reassure my family and calm down. We were here to have fun. Find another inn and worry about whether this inn can accommodate us. We refunded the money, and it would take time and effort to find another hotel, so we had no time to play. Finally, we checked in at around 3 p.m. In short, the experience of staying here was very poor. Although Shaxi Ancient Town is beautiful, I will not go there again.
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