Jiaowoweiweihaobuhao
May 3, 2023
Rubbish hotel. During the May Day holiday, I stayed with friends and family, two rooms for two nights. Live very angry, the specific incident is as follows three
Incident 1: After driving for eight hours, I finally arrived at the store and planned to take a shower. I took off my clothes and let the water run for 20 minutes, but it was still not hot, and it was very cold water. I called the front desk twice, the first time I told the engineer to come, but failed, and the second time I said impatiently, "I said, I'm coming now" (original words). When we arrived, we didn’t knock on the door, but just told the waiter, rushed into the bathroom as soon as the door opened, tried it, hot water came, and then asked us, “Isn’t there hot water?” (with photo) I’m Ctrip For diamond users, there should be no situation where they can't use hot water. Then why she just opened it, you can guess.
Incident 2, the check-out time is twelve o'clock, and I also used the diamond privilege until two o'clock in the afternoon. Around 11.36, I was sleeping on the bed, and I heard bang bang bang, I thought it was the children next door making noise (the sound insulation is poor), I continued to sleep, but found that the door was opened, 😭 It turned out that the room service aunt came in, I was scared With a big jump, she said loudly that someone was sleeping, and she went out. I don't want to make comments anymore, just tell the facts and see for yourself.
Incident 3, the parking lot was very small, and there was a wedding banquet, the car was blocked. The car that blocked us was blocked by the car behind 😭 It was delayed for a long time, and finally took a taxi to see the show. Off topic, the show is great and well worth seeing.
In addition, there is a problem with the design of the hotel. The mirror is facing the toilet and shower, and the bed can be seen clearly through the mirror, which is too embarrassing. The sound insulation is too poor, there will be the beeping of trains and cars at night.
In summary, the service management is not good, very disappointed.
Original TextTranslation provided by Google