Chengdu Expo Waterfall Hotel-MGallery Collection

The hotel is located in the Expo Park, a very quiet and beautiful setting. The amazing staff provided a hotel shuttle to the nearby Ferris wheel, which has air conditioning and seating. The hotel staff was friendly and patient: thank you to the front desk agent for upgrading me to a room at the bottom of the valley with a small courtyard. Thank you to the customer service representative who was on call after 11:00 PM to deliver drinking water and made two trips to deliver toiletries. Thank you to our account manager, Perry, for his thoughtful and patient introduction and considerate check-in service. He also enthusiastically helped me find and mail items. It was a truly pleasant experience and I look forward to returning.

This time we went with our family and children. Kelly at the front desk was a great receptionist. The service was very considerate and she cared about our schedule every day. The hotel also had a lot of rituals. The experience was great. Highly recommended.

We booked a two-night package on Ctrip for a short trip to the suburbs during the Dragon Boat Festival holiday. There was a minor issue with our reservation when we arrived at the hotel that afternoon. Nancy, the front desk lady, immediately arranged our room type and assigned us a garden suite. She added us on WeChat and took excellent care of us throughout our stay. We were pleasantly surprised upon entering. The room was enormous, with brand new furnishings and amenities. Both the bedroom and living room had gardens with direct access to the hotel's backyard. The M Gallery, from Mile, Haiquan Bay, to the Expo Waterfall, each has its own unique charm! The hotel's pool, the surrounding Expo site, and the gardens in the courtyard rooms all feature beautifully appointed plants. Nearby, you can enjoy the Tianfu Eye Ferris wheel, Tongmeng Amusement Park, and the Sancha Lake Observation Deck—perfect for a leisurely two or three days.

As a hotel in the scenic area of ​​the Eastern New District, it is really surprising. The environment is good, the rooms are also nice, the children can play in the heated swimming pool and bubble war, and it is also very convenient to go to the World Park. We stayed in the courtyard room on the first floor this time, which is highly recommended. Nancy, the housekeeper, contacted us in advance and arranged everything thoughtfully, and all needs were met. I will go there again to relax for a few days next time if I have the opportunity.

This stay was very pleasant. The hotel is located in the Expo Park, with a view at every step. The facilities are brand new, the space is spacious, the environment is clean and tidy, the bedding is comfortable, and it is easy to sleep. The reserved room has an independent courtyard with a hot spring pool design. The bamboo forest is wrapped in quiet and elegant, and the atmosphere is quiet and comfortable. The service is meticulous and thoughtful, the shuttle bus is convenient and worry-free, and the park experience project is also included, so that adults can enjoy the garden scenery while children can play happily. Special thanks to the housekeeper Kelly for her thoughtful service. We arranged it in advance through WeChat. The whole process of communication was smooth and the response was timely. She also gave reasonable suggestions on how to arrange time for play. The whole stay was safe and comfortable. It is a recommended accommodation choice.

This is my second stay. The facilities and equipment are still the same, but the service is much more considerate this time, especially the beautiful Nancy, who asked about the check-in time in advance and arranged everything. When we booked, there were only double rooms, and we were still worried about how the elderly and children would sleep. After Nancy found out, she arranged a twin room for us as soon as a room was available. She was so considerate. When I went to the front desk to check in, she magically walked to my side and called my name, and then took the initiative to introduce herself. It was amazing, this is the meticulous service! In addition, this time the hotel also added hot springs, children's bubble pools, BBQ, free Expo Park sightseeing bus with a card, etc., which not only added activities, but also made the trip worry-free!