Tianfu · Locke Platinum Hotel (Chengdu Tianfu International Airport Store)

The parent-child room is large enough and has a separate tent bed, suitable for families with children. The front desk is friendly and the service is thoughtful.

After visiting the panda base that day, I took a bus from the zoo bus stop to Tianfu Airport. Before getting off the bus, I called the hotel to inform them that the driver had already left for the airport. Not long after getting off the bus, the driver arrived. The pick-up was smooth. Although the hotel is located near Tianfu Airport, it feels a bit like being in a small mountain village. The exterior looks a bit old, but the interior decoration is brand new. There are fruit gifts. After making an appointment to pick up the airport, they will call to inform you. The only drawback is that the sound insulation is not very good.

Service: We went to the wrong airport and arrived at Tianfu in the middle of the night from Shuangliu. As soon as we got off the bus, a friendly young man came to help us with our belongings. I heard he had served in the military in Beijing, and the service was excellent. Since we had two children with us, he helped us carry a lot of things. Environment: While the hotel isn't particularly fancy, it was clean and had parking. Cleanliness: We booked a family room, which was very clean and tidy. There were plenty of toys for the children, which the children loved. The bed was designed in the style of a house, and the older and younger siblings fought over it. They also received family toys as gifts upon check-in, which the children loved. Facilities: The facilities were also thoughtful and adequate, with children's shoes and toiletries provided. There was also a morning airport drop-off service. It was very close, arriving in just over ten minutes. While waiting at the gate for everyone to arrive, I offered the driver a cigarette, but he said smoking was prohibited. I guess this was a hotel rule for the shuttle driver, as a way to protect non-smokers and avoid the smell of cigarettes in the car. The service was excellent.

The bed is right outside the door, and the room is small and poorly soundproofed. Late at night, someone walking into the hallway felt like they were walking right next to my bed, and the planes were flying overhead until I could sleep at 3 a.m. I stayed here so I could get more sleep before my flight the next day. The front desk called the wrong number and woke me up at 7 a.m., and the cleaning lady at 9 a.m. just swiped her card and came in. If I had known you were going to do this, I would have lived in the city and gotten up earlier.